Capital GMC Buick Cadillac

Friendly, courteous. Willing to help. Searched for vehicle that I was looking for. Not pushy. Made every effort to make sure it was what I needed and wanted. vehicle that I was looking for. Not pushy. Made every effort to make sure it was what I needed and wanted. More

This was the first time at this dealership and right away everyone asked if they could help us. We had an appointment with Terry and they all went out of there way to find him for us. Terry was great to deal everyone asked if they could help us. We had an appointment with Terry and they all went out of there way to find him for us. Terry was great to deal with and made us very comfortable in our decision to purchase a vehicle. He also went above and beyond in making sure that our vehicle was ready for us to take home. Jona was very helpful in our decision on financing our vehicle and very thorough and clear with all of the details. I will definetly be coming back to Capital for our next vehicle purchase, Terry hope your still there when that comes around. Although I would not hesitate to deal with any of the other sales people there. It was a very friendly atmosphere and they all made the afternoon as comfortable as possible. They were also great in entertaining our two year old, who had a great time. Thanks. More

We went to the dealership thinking we knew what we wanted, after talking to Terry and looking at all the options we picked something totally different. Terry was very freindly and knowledgable, but no wanted, after talking to Terry and looking at all the options we picked something totally different. Terry was very freindly and knowledgable, but not pushy at all. Terry spent a lot of time with us but never made us feel rushed. Over all the shopping experiance was very good. My only advice would be to do your reserch the choices can be overwelming. I can recomend Terry and Capital for anyone looking for a vehicle. More

My salesperson, Terry McCrystal, put me at ease the moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences moment we talked on the phone. What I appreciated about Terry was that he actually listened to my needs, wants, limitations, and previous experiences. He acknowledged my frustrations in the past and provided me with solutions. That was refreshing and a first for me in terms of buying a car. He was very knowledgeable about the product I was interested in buying and shared my excitement. He answered all my inquiries and got my command start and extended warranty added to my financing. It seems that being a cars salesman is a match made in heaven for Terry; he excels at it and smashes the status quo negative connotations of being a car salesman. My finance rep, Matt Fischer, despite being sick and under the influence of cold medication (ha ha ha), hung in there and got me excellent financing terms. He paid me compliment to my credit score and also secured extended warranty for me that exceeded my expectations. He was very passionate about his job and I could tell that he enjoyed it. I would gladly conduct additional financing through Matt. Other staff I met included Fred Petrowich, who exuded charm and class in sealing the deal. His sincerity and ability to look me in the eye was impressive. The front receptionist who grabbed me a water and made sure it was known to my sales rep that I was waiting for him, Nikki Branscombe, impressed me as well. I look forward to the long relationship I will have with these staff and the dealership. Rather than it being a painful, long, and unpleasant task -buying my car this time was a pleasure and I actually felt respected and valued; not just another sale, stat, and commission. Cheers folks. Justin More

I received amazing customer service from Taylor Vogt. She was very friendly and efficient. I was pleasantly surprised by the amount of knowledge she provided me with and her attention to detail. She helped was very friendly and efficient. I was pleasantly surprised by the amount of knowledge she provided me with and her attention to detail. She helped me define my needs and found the perfect vehicle suitable for my lifestyle. Great customer service is hard to come by. I left the lot with a new vehicle (Mazda 3) as well as one of the best customer service experiences I have received in a long time. Thank you More

Best experience at a car dealership to date. Jason was very friendly. He found out what our needs were and did whatever it took to make sure we found the vehicle that worked for us! Capital had the same v very friendly. He found out what our needs were and did whatever it took to make sure we found the vehicle that worked for us! Capital had the same vehicle with significantly better mileage at a cheaper price then competitors! More

Thank you all for your help with my selection of a new vehicle, I will be pleased to recommend you and the dealer ship to friends . vehicle, I will be pleased to recommend you and the dealer ship to friends . More

Terry was very helpful in terms of getting the right vehicle that best fit my needs. We tried several trucks before finding the one that seemed to be the best fit. He seems very knowledgeable and unde vehicle that best fit my needs. We tried several trucks before finding the one that seemed to be the best fit. He seems very knowledgeable and understanding. He is my "go to" vehicle guy. More

My initial request for information on the vehicle I was interested in was supplied to me in a timely manner, and I was very happy with the deal that was put together interested in was supplied to me in a timely manner, and I was very happy with the deal that was put together More

Although my credit wasn't bad it wasn't so good either, the individuals who assisted in trading off a vehicle I got from a small used dealership that I hated so much and got me into something I lik either, the individuals who assisted in trading off a vehicle I got from a small used dealership that I hated so much and got me into something I like so very much! My husband and I are so pleased with the service we have received. We were advised to be patient, they managed to get me from a 32.38 percent rate down to a 17.50 percent which is half and with their credit counseling I know that in a few months I will be in something I LOVE and possibly drop my interest rate down to a possible 5 percent. Thanks Colin, Matt and Michelle! We enjoyed dealing with you Capital GMC and the donuts, coffee and hot dogs were more than enough :D More