Capital GMC Buick Cadillac

I found with the people I was dealing with were very easy to talk to and was not pressured in anyway as to my choice of truck I was looking for. Also must compliment the staff I dealt with as being great w to talk to and was not pressured in anyway as to my choice of truck I was looking for. Also must compliment the staff I dealt with as being great with me as this was the most important purchase and largest I have made in my. they made every step of purchasing a new truck a positive and stress free experience, and would recommend the dealership to my friends and family without thinking twice. More

The first day I visited Pontiac I was very pleased with the service. The salesman wrote down everything I wanted in a vehicle (my wants and needs) and talked about the options I had within my price range. the service. The salesman wrote down everything I wanted in a vehicle (my wants and needs) and talked about the options I had within my price range. I never had to wait for a vehicle, it was there to be test driven within minutes. I was impressed with the customer service and the salesmen not being "pushy". I finally decided to buy a vehicle, we went over price and the reviews of the vehicle I was buying. I ended up buying a 2013 instead of a newer 2014 (which I orginally went in for), they mentionned it was never owned by anyone else which seemed hard to believe since it had 17,000kms on it however they insisted it was from test drives. Once I took it home I noticed a hole in the back seat which was patched and there was also quite a few scratches on the vehicle. This is partially my fault for not taking a better look at the inside and outside of vehicle however when I was told it was not owned by anyone else I believed it. I was also disappointed when I sat down with financing. The day I looked at the vehicle I was told how good the warranty (best offered by any company) however not a lot of details. Once sitting down with financing they mentionned there was 3 years warranty on the vehicle however a year was already used so only two years left and if I wanted more warranty my bi-weekly payment would go up. I believe this should have been mentionned the day before while I was looking at the vehicle instead of when I was sitting down to buy the vehicle. With added warranty the price went up to the amount a brand new vehicle would have been with even longer warranty. I did not get the added warranty since the main reason I bought the vehicle was for the lower payment than the brand new vehicle. Overall I enjoyed the service from Pontiac while I was looking for a vehicle however once I bought I was fairly disappointed with certain details that were "left out" until I was sitting down with finance. More

Overall very good service, accommodating, personal touch, Overall very good service, accommodating, personal touch, all the bases covered. Everyone involved went the extra mile to get it together, we ca Overall very good service, accommodating, personal touch, all the bases covered. Everyone involved went the extra mile to get it together, we came to the dealership to trade in our 2012 terraine and upgrade at 11 am and was walking out the door moving our personal belongings into the new car at 630 that night. My wife had a remote start installed in the car a week later, once home with it we went to manufacturers site to use the software for our smart phones and have to input the modules serial number to make it active, she asked the service department 2 times to get it from the unit and didn't do it. Service said, we didn't need it for warranty, being in the electronic RMA industry, you do need it, especially for linking the security of the remote system. Hope to get this resolved soon. Oh Everett and Kien check my location, I am in Chang Phuak,Chiang Mai Province,Thailand, a little ways from Regina......have a great week guys......opps back to WYOMING, CHEYENNE Sincerely William Zinck More

Brought my 2011 Mazda 3 down to the dealership to trade up to a truck, there I met Justin Hoffart and Serey Uy. They brought me into there office and asked me what I was looking for and what kind of option up to a truck, there I met Justin Hoffart and Serey Uy. They brought me into there office and asked me what I was looking for and what kind of options I wanted. They did everything they could to make me happy. From there I met Matt Fischer who worked his magic and got me into a brand new truck. I thank all 3 of you for all your help. More

Brought my truck in for service, showed interest in a new truck. Service was great. Always knew what was happening with my truck. Purchase was easy truck. Service was great. Always knew what was happening with my truck. Purchase was easy More

I walked into the dealership knowing what I was looking for and how much I wanted to pay. The young man located something for me on the website very quickly. It was a good fit for me and the price was ri for and how much I wanted to pay. The young man located something for me on the website very quickly. It was a good fit for me and the price was right. More

We had been thinking about upgrading from our current family car and although we knew this was going to be a big decision, we also knew that we needed to be cautious about the type, price and overall dep family car and although we knew this was going to be a big decision, we also knew that we needed to be cautious about the type, price and overall dependability of the vehicle when considering to make this purchase. Our Sales Specialist,Everett Agopsowicz was truly fantastic. He made us feel comfortable, and addressed all of our questions and concerns with ease. He listened to what we needed and what we wanted. He was able to meet, and exceed our needs. He is personable, and his knowledge, kindness and honesty is what really helped us along this journey. We are very pleased with the service he provided, he was more than just our "Sales Guy", he made us feel like we were his friends. After the papers were signed, and the keys were handed over, we left knowing that we made the best decision for us and for our family. We are extremely excited to be the proud new owners of our 2013 Chevy Malibu. The peace of mind we have knowing that should we need anything additional even after this sale has been closed, that we can contact Everett and he will assist us - is exactly what people want from their Sales Specialist. Thank you Everett Agopsowicz. More

Great customer service, all our questions and concerns got a get answer, these guys are very knowledgeable, they will go above and beyond, buying a new vehicle experience was great and stress free! got a get answer, these guys are very knowledgeable, they will go above and beyond, buying a new vehicle experience was great and stress free! More

I brought my Buick for general service the day first, every thing was ok, but when I went home I saw that they did not check anything, I came back, and my car was there for 4 days. They told me, some par every thing was ok, but when I went home I saw that they did not check anything, I came back, and my car was there for 4 days. They told me, some parts should be changed and they charged me for those parts. Honestly, I do not know that they changed those parts or nor, also, I do not know that the only problem was those part or not? They have some unprofessional technician which are not responsible for their work because they are NEW. I am not happy with this dealership at all an I wont recommend it because friend of mine also had the same problems. I wont buy any Amricans car any more. More

Overall a pretty good experience it was crowded and busy at times but that's what is expected at such a large dealership as this one. The prices were OK, but not bad but could have been somewhat more reason at times but that's what is expected at such a large dealership as this one. The prices were OK, but not bad but could have been somewhat more reasonable. But still worth a buy if your are looking for a vehicle More