Capital GMC Buick Cadillac

The service department has not fixed my issues in three trips to the dealership. The have no commitment to customer satisfaction or resolving the issues with my vehicle I have received several emails trips to the dealership. The have no commitment to customer satisfaction or resolving the issues with my vehicle I have received several emails asking for my comments on service and provided them but no one calls or is concerned about my outstanding issues. I received 500.00 for my used truck when I traded it in January 5, 2013 and now the dealership is offering 2,000.00 for any trade in. Not really fair. I could go on for a long time, but I'll leave it at that for now. I'd like to speak with Bruce Axelson in person. More

Aaron Wynn was helpful and friendly and he went out of his way to make our purchase as smooth as possible. I would recommend him to my friends if they were looking for a vehicle at Capital GMC. his way to make our purchase as smooth as possible. I would recommend him to my friends if they were looking for a vehicle at Capital GMC. More

DEALING WITH GREG IS VERY EASY, HE SEEMS TO GO OUT OF HIS WAY TO KEEP EVERY CUSTOMER WANTING TO PURCHASE THE VEHICLE. YOU FEEL GOOD ABOUT YOUR PURCHASE, NOT WONDERING IF YOU MADE A MISTAKE. THIS IS THE SECON WAY TO KEEP EVERY CUSTOMER WANTING TO PURCHASE THE VEHICLE. YOU FEEL GOOD ABOUT YOUR PURCHASE, NOT WONDERING IF YOU MADE A MISTAKE. THIS IS THE SECOND VEHICLE I PURCHASED FROM GREG AND BOTH EXPERIERINCES HAVE BEEN GREAT. More

Tori was my salesperson and she was very friendly and helpful. She never made me feel pressured and answered all of my questions; even the ones she didn't know, she found out the answer for me. She defin helpful. She never made me feel pressured and answered all of my questions; even the ones she didn't know, she found out the answer for me. She definitely went out of her way for my husband and I from the beginning to the end of the sale (what car salesperson gives you pop and chips while you wait and goes to SGI with you after you bought a car?). She also followed up with a phone call to see how everything was with my new vehicle. However, I was not impressed with the financial and service side of Capital. If I had not been on top of things with the advertised price, I would have been charged over $500 extra due to a few "computer mistakes". Plus, I was promised a new battery since the one in the vehicle was dead, but it took several tries to get this new battery. A tire pressure light was on when I test drove the vehicle; I was told it would be fixed, but it was not. I had also requested that my fluid levels be topped up when I took my car in, but they weren't. I would highly recommend Tori as a salesperson, but would NOT recommend Capital's Service department. More

Colin has really awesome people skills. I will like to thank entire staff od GMC for providing an instantaneous complete solution for my needs. I got the car I wished for. I will like to thanks colin for thank entire staff od GMC for providing an instantaneous complete solution for my needs. I got the car I wished for. I will like to thanks colin for his professionalism. Jazz is really sweet and knows her work well. Both of them deserve a raise. However, my XM has still not been activated and I have called your office more than once for activation. I hope this would be resolved and your entire team will continue to keep your customers happy. Thanks you all once again. More

I was happy with the vehicles we were shown and the help in understanding the workings of the vehicle. The first day I was there, I said I would be coming back in a day or two. I did not say I would for s in understanding the workings of the vehicle. The first day I was there, I said I would be coming back in a day or two. I did not say I would for sure make the purchase. It would have been good to be told that I would need a certified cheque if I was planning to make the purchase. I am from out of town so it was inconvenient to get to a financial institution. I realize that this was one of Piyush first days and so would need supervision and education but seriously having to deal with four different people, seemed a bit over the top. More

Staff very knowledgeable an not pushy when it came to making a sale. Worked within our budget and helped us find a car when the original we had came in for to look at, had been sold just prior to us arri making a sale. Worked within our budget and helped us find a car when the original we had came in for to look at, had been sold just prior to us arriving at the dealership. More

Carman was extremely knowledgable and listened to what my needs and wants were. She did not push for the sale and was friendly from start to finish. She followed up with me a few days after my purchase to as needs and wants were. She did not push for the sale and was friendly from start to finish. She followed up with me a few days after my purchase to ask how things were going and she made me feel at ease about such a big purchase. I will defiantly be referring her to friends and family. More

I would highly recommend working with Lana...she was very courteous, professional, honest, and listened to our needs. I am quite satisfied with my purchase and will come to her in the future for my automobi courteous, professional, honest, and listened to our needs. I am quite satisfied with my purchase and will come to her in the future for my automobile needs. More

Had a great experience. Staff treated me good, Thanks to Perry Tony Victoria and Jonah for the awesome service. I am really pleased with my purchase and would definately recommend to other people. Perry Tony Victoria and Jonah for the awesome service. I am really pleased with my purchase and would definately recommend to other people. More