Capital GMC Buick Cadillac

100% completely unsatisfied Well, where do I begin. I have purchased 2 brand new trucks in the last 3 years from Capital; my latest being a 2013 Denali Duramax. It was a complet Well, where do I begin. I have purchased 2 brand new trucks in the last 3 years from Capital; my latest being a 2013 Denali Duramax. It was a complete nightmare dealing with the cheap and crooked people there! For starters, they "accidentally" shorted me $50 on my truck I traded in, which I didn't notice until after I picked up my new truck (they did nothing about it.) Second, they would not even fill my new $70,000 truck with diesel, claiming they wouldn't make any money if they did that! Third, they wanted to put USED floor mats in my brand new truck(seriously!) As far as taking your vehicle in for maintenance; I brought my truck in for a simple oil change. It only took a mere 8 hours to complete it! Apparently my time isn't valuable to them... The latest miserable experience I had was bringing my truck in to get the brakes looked at and have my winter tires put on. I drove my truck into the bay, got out, and went and stood at the service counter for 10 minutes(nobody was in front of me) before anyone had the courtesy to look up from their computer to see if I needed anything. I told them what I needed done, and asked them to put the 2 tires with the most tread on the rear. Pretty simple request. When I picked up my truck the next day, they tried to charge me over $200 to look at my brakes, even though I have extended bumper to bumper warranty. After a victory on my side, I picked up my truck, only to notice that the service "techs" did exactly opposite of what I asked, and there were also no valve stem caps on my tires. After visiting the service manager and getting valve stem caps, I was on my way home. I left the parking lot, only to notice a terrible vibration through my truck. Apparently people don't balance tires anymore... I had to take my truck into a REAL tire shop to get this fixed. All in all, I would rather walk barefoot on broken glass than give Capital another dime! Worst company I have EVER had the misery and misfortune of dealing with!!!! Take my advice, look somewhere else! I have never felt so unappreciated as a customer! More

Pleasant experience Although we were sad to see our trade go, everyone involved at Capital made the experience a great one. The process went past normal hours, and it bec Although we were sad to see our trade go, everyone involved at Capital made the experience a great one. The process went past normal hours, and it became obvious that the team were there to help, no matter how long it took. More

SIERRA 1500 SLT My experience with Capital GMC was a pleasure, great service and they were very thorough on there work and helping me get into the exact vehicle i wan My experience with Capital GMC was a pleasure, great service and they were very thorough on there work and helping me get into the exact vehicle i wanted, Jordan was very kind and pleasurable to deal with. His vast knowledge on the product really shined through, gave me all the information i needed to make a comfortable decision. I would definitely recommend going to see Jordan. More

Happy Customer We were very pleased with the whole process of purchasing a new to us vehicle. Don Narcisse couldn't have been any nicer we thoroughly enjoyed dealin We were very pleased with the whole process of purchasing a new to us vehicle. Don Narcisse couldn't have been any nicer we thoroughly enjoyed dealing with him and would recommend this dealership and Don to anyone looking for a new car. Thank you Don we love love love our 2010 Ford Escape. More

Excellent service I was very impressed with the assistance I got when leasing my 2014 Cadillac. The car was well explained and all service aspects were explained to me. I was very impressed with the assistance I got when leasing my 2014 Cadillac. The car was well explained and all service aspects were explained to me. I went in with the intent to purchase it and after the benefits of the lease were explained for my situation it was a no brainer. More

content customer I am happy with my purchase of my new to me 2010 sierra! I went to the dealership to see a different truck... it wasn't exactly what I wanted but sheh I am happy with my purchase of my new to me 2010 sierra! I went to the dealership to see a different truck... it wasn't exactly what I wanted but shehzad helped me find what I was looking for in a vehicle close to my self set budget in no time. everyone was friendly and nobody was pushing me to make a decision. if that would have been the case I would have walked out haha very good experience! More

best price in the prairies for used Met shehzad at the door with a smile and willingness to help. Shehzad and Shaun were really helpful and tried their best to find the best truck under Met shehzad at the door with a smile and willingness to help. Shehzad and Shaun were really helpful and tried their best to find the best truck under my budget.best people to deal with.never hide anything about price and tru know. More

excellent customer service and best price bought the first vehicle of my life and let me tell u, it was a hell of a experince. went to shop for a suitable and reliable vehicle to so many deale bought the first vehicle of my life and let me tell u, it was a hell of a experince. went to shop for a suitable and reliable vehicle to so many dealerships but this stands above and beyond in everything. everyone has their own way but GMC Capital has the most transparent way of dealing with customers, in my personal opinion. Shehzad was my salesman and was very very helpful in this whole process. he helped me find the best vehicle under my budget and was very honest about the vehicles options and past history. his manager shaun was very patient and helpful too.i would deffinitely recommend this dealership for your next car purchase. More

" The Perfect Car" D. Quest " A Great Deal" I recently purchased a car for my wife from Capital GM, it was a pleasant stress free experience, I took my time decidi D. Quest " A Great Deal" I recently purchased a car for my wife from Capital GM, it was a pleasant stress free experience, I took my time deciding on this particular vehicle and never felt any pressure to buy, I dealt with Mike Barrett and found him to be very personable as well as being knowledgable about the car. I would definitely recommend Mike to family and friends. More

A comfortable experience! Capital was recommended by co-workers. It was worth the drive from Moose Jaw. The people I dealt with were friendly, patient and informative. There wa Capital was recommended by co-workers. It was worth the drive from Moose Jaw. The people I dealt with were friendly, patient and informative. There was never any pressure and the salesman was always helpful and very accommodating. I will recommend Capital and Ron Gelowitz to friends and family. More