Capital Ford Lincoln Inc.

I previously purchased a new 2011 Lincoln MKX form Capital Ford Lincoln and was very happy with the performance and appearance. I decided I wanted to upgrade to a newer model MKX and reached an agreem Capital Ford Lincoln and was very happy with the performance and appearance. I decided I wanted to upgrade to a newer model MKX and reached an agreement with Reid Robertson on the purchase price. I have purchase my last 4 new vehicles from Reid. More

Excellent, excellent, excellent is all I can say! What a great experience working with Ryan, and Jeff. They made me feel so comfortable with the whole experience! No other dealership even comes close to the great experience working with Ryan, and Jeff. They made me feel so comfortable with the whole experience! No other dealership even comes close to the level of service and professionalism Capital Ford Lincoln does! If you're in the market for a new car definitely make Capital Ford Lincoln your place to shop! More

Scott is a deadly salesman- really good for test drives and respected that pace at which I made my decision. Things got sketchy after I made my decision, when Blayne apparently made mistakes that resul and respected that pace at which I made my decision. Things got sketchy after I made my decision, when Blayne apparently made mistakes that resulted in a higher price AFTER I had agreed to buy the truck. The finance guy also came back with a high interest rate than originally agreed upon. Accidents happen, but this seriously fit the bill for a dodgy move by a greasy car salesman... I am a pretty forgiving guy, but a simple shrug of the shoulders with a quick apology came off as inadequate. Two days after purchasing the truck I noticed that the driver side door was rattling so I booked it in for service but they failed to resolve the problem. I will rebook and give them a second chance to make my brand new truck feel like a brand new truck, but the whole thing is further souring what started off as a really good experience. More

Truck broke down day before . Looked on their internet site. Found the Ford Ranger. Went in Front Desk Gal Instantly got me in contact with Les. Les gave me over to Dave. Signed all the papers ,great warr site. Found the Ford Ranger. Went in Front Desk Gal Instantly got me in contact with Les. Les gave me over to Dave. Signed all the papers ,great warranty. Les drove me in the Ranger filled it up with gas, then off to the insurance company. Got plates, then I drove Les back to Capital just a cross the street. Shook hands and I was driving off in my new set of wheels. Great all around experience. More

We found the service to be consistently great and very professional. Both Rob and Ryan have taken the effort to keep us up-to-date on what was going on with the vehicle and did everything they could to he professional. Both Rob and Ryan have taken the effort to keep us up-to-date on what was going on with the vehicle and did everything they could to help us do what was needed as soon as the vehicle was available, despite being right in the middle of Christmas holidays. More

Salespeople were awesome to deal with and very knowledgable about products. Greatly appreciated and would definitely buy here again. Sales team exceeded my expectations and made me feel comfortabl knowledgable about products. Greatly appreciated and would definitely buy here again. Sales team exceeded my expectations and made me feel comfortable with my purchase. More

We had an amazing experience. Both Johnny and David answered all of our questions. They also told us important things we never asked that they thought we would want to know. We have bought a couple of answered all of our questions. They also told us important things we never asked that they thought we would want to know. We have bought a couple of cars from capital and this was by far the best experience we had. Both went above and beyond our expectations in every way possible. Best combination of people we could have dealt with! Cudos to you guys More

My experience at Capital Ford was fast and friendly. I knew what I wanted and what I wanted to spend. I was put in touch with Jon and the rest is history. His friendly attitude, knowledge and passion for knew what I wanted and what I wanted to spend. I was put in touch with Jon and the rest is history. His friendly attitude, knowledge and passion for vehicles was very much appreciated. I always felt like he was rooting for me because he knew how much I wanted my Kia and he fought hard to get the deal I was willing to accept. Thanks so much Jon, it was great pleasure dealing with you. And I've dropped your name a few times when friends/family are vehicle shopping. More

I have been a "Foeign Vehicles" purchaser for a very long time. My perception was that they were more reliable, more options, etc. After looking in the market for a small SUV, I purchased my first very long time. My perception was that they were more reliable, more options, etc. After looking in the market for a small SUV, I purchased my first Ford in May for my wife, a 2013 Ford Escpape. We love it. After driving it for 6+ months and noticing all the extra options and comforts, I decided to trade in my 2012 Honda Ridgeline for an F150. I chose Capital Ford, both times for the personal attention that was given. I am a very fussy customer and can be difficult at times, and both times my expectatations were met or exceeded. More

Initial experience in buying my brand new 2014 Ford Initial experience in buying my brand new 2014 Ford Explorer was very good. However, I was told my vehicle had two features that I soon discovered it Initial experience in buying my brand new 2014 Ford Explorer was very good. However, I was told my vehicle had two features that I soon discovered it did not have. I was trying to decide between two different vehicles - one had cloth seats and the other had leather. The one with cloth seats was $2000. less than the leather. I decided on the one with the leather seats because I was told it had heated plus cooling seats. Plus the steering wheel was supposed to be heated. I discovered a few days later while trying to figure everything out with my new car that it had neither cooling seats nor a heated steering wheel. More