Capital Ford Lincoln Inc.

Review I had a good experience but I was told my car has cruise control and it doesn't and Adrien told me that on this past Monday he would call me about get I had a good experience but I was told my car has cruise control and it doesn't and Adrien told me that on this past Monday he would call me about getting car cleaned and he didn't. It would be nice if I was told my car didn't have cruise control and that he didn't lie to me. Also it would be nice if he would have kept his word and called me. He was friendly when was there to get car but he lied and didn't so what he said. Not impressed. More

Very good experience!! Ajay was very helpful in finding us what we wanted. He was very efficient and friendly! We went in there on Saturday and left a couple hours later in Ajay was very helpful in finding us what we wanted. He was very efficient and friendly! We went in there on Saturday and left a couple hours later in the vehicle we wanted. Thank you for the great service. More

Great Experience Great experience at Capital Ford. They found the vehicle I was looking for in a timely manner and even delivered it to my door. It was a great exper Great experience at Capital Ford. They found the vehicle I was looking for in a timely manner and even delivered it to my door. It was a great experience in the dealership with its very comfortable environment. More

Excellent experience! Great service, very friendly, willing to make compromises to ensure the highest quality of customer service. Overall the experience was smooth and pai Great service, very friendly, willing to make compromises to ensure the highest quality of customer service. Overall the experience was smooth and painless, we were very happy! More

Create service Our product specialist, Scott, did a great job of listening to our needs and finding us the vehicles we required. Craig and Brittany made the rest of Our product specialist, Scott, did a great job of listening to our needs and finding us the vehicles we required. Craig and Brittany made the rest of the purchase process as painless as possible. More

Great Service I was happy when I left the dealership. Very Friendly Service. I was greeted as soon as I walked in the door which is always good makes you feel wel I was happy when I left the dealership. Very Friendly Service. I was greeted as soon as I walked in the door which is always good makes you feel welcome. I had an appointment and didn't have to wait long. Thanks More

Helpful Jeff and Craig were helpful at getting what we wanted and getting the price to where we needed it. Craig was trying the best he could to get us movin Jeff and Craig were helpful at getting what we wanted and getting the price to where we needed it. Craig was trying the best he could to get us moving as quickly as possible. More

Great Experience!! Recommend purchasing from this dealer My experience was very positive. Our salesperson called us after he was looking for a smaller ford model truck. After test driving we realized we wer My experience was very positive. Our salesperson called us after he was looking for a smaller ford model truck. After test driving we realized we were in a better position to purchase a new vehicle versus a newer used vehicle. Our needs of our situation were better met with purchasing new. Our experience from the vehicle that best suited our needs through the negotiations and financing were all very positive. All was completed in a very timely and professional manner. Upon picking up our vehicle we were explained how to use the options in our vehicle before leaving the lot. Val continues to be available to answer some of the questions we have had after leaving. Thank You!! More

looking for a different vehicle Walking into the dealership was very warmly greeted and asked what we were looking for,filled out a form for name, address and type of vehicle i was g Walking into the dealership was very warmly greeted and asked what we were looking for,filled out a form for name, address and type of vehicle i was going to trade. Then was introduced to Leslie Ring who showed us to his office and inquired as to what were looking for, thought about buying new then also talked about a used 2011 ford escape which we took for a test drive and liked it a lot so we talked about a trade in. Les showed us the features on the vehicle which was pretty much what i was looking for, the price was good and the service was great. My car was appraised and the price for it was good so decided to buy. Brittany was very thorough on the contract and financing of the vehicle. Jarrod was very kind and thoughtful in dealing with us. I would recommend Leslie, Brittany and Jarrod to any of my friends or family who were looking for a new or used vehicle. I am confident they would be well looked after, looking forward to doing business with them in the future. Thanks More

A renewed Ford girl. I relocated to Regina from the Maritimes last fall. After I arrived I came to Capital looking to purchase a new Escape. The experience I had at that t I relocated to Regina from the Maritimes last fall. After I arrived I came to Capital looking to purchase a new Escape. The experience I had at that time was not a positive one. The customer service was very poor as the salesperson was rushing through and did not follow through on contact like he said he would. After this experience, I went directly to other dealerships in the city which was not what I truly wanted as I was already driving a Ford vehicle which I purchased from a close friend at the dealership in my home city. When I attended to Capital on Saturday I was purely there to say that I shopped around before purchasing the Santa Fe through the Hynudai dealership and at the request of my friend/ford dealer back home. I was unaware that there was a large sales event happening. I was greeted by the gentleman hosting the event, Cam and the gentleman working with Cam that day (and I am very sorry that I cannot remember his name has he was a great help during my test drive, and the fact that I asked several times what his was – he’s a dealer at the Casino). I was very up front with Cam and told him that I was very hesitant to be there. Immediately I could tell that Cam was going to be a positive person to work with as his presents as charismatic, friendly and very welcoming. I informed Cam that I was there to look at the used SUV stock and explained that it was purely number based. He took the time to look at the stock and my ‘wish list’ before explaining to me that with the sale happening that a new Escape would be my best option to look at. We went to the lot and looked at the Escapes and found one in my price range. I took it for a test drive and the gentleman working with Cam accompanied me to answer any questions that arose. For only being at Capital a couple short weeks he answered my questions very well and when he didn’t know he was honest and committed to inquiring upon our return. When we returned we met with Cam and figured out the numbers. I was very forth coming with my budget and what I was willing to commit too. Cam asked what he could do to help solidify the sale and he came through on my request and then some. Brittany was also great to work with. She is very friendly and easy to talk to. She explained what I needed explained as it was my first time financing but at the same time she did not assume that I needed everything explained – it was very nice to be asked and to be communicated with on my level. I know that may seem like a little meaningless thing but as someone who is the sole non-financial person in my family I know that not every money person can adjust to the communication needs of individual customers. After my experience at Capital last fall, and the fact that Bennett Dunlop pestered me with constant phone calls after I went there, I did not think that I would ever be a Ford girl again. I am very happy to say that after my experience with Cam and the rest of the Capital team that I am a renewed Ford girl. I cannot thank you all enough for the positive experience. More