Capital Ford Lincoln Inc.

The best service! I called in to Capital Ford and got a chance to talk to Joe. I was looking for a Jeep Wrangler, and he made it happen. By far the best sales experienc I called in to Capital Ford and got a chance to talk to Joe. I was looking for a Jeep Wrangler, and he made it happen. By far the best sales experience I've had. I will defiantly recommend Joe to my friends and family. THANK YOU JOE. More

New vehicle to us Capital Ford made the purchase of our vehicle so easy. Philip was super friendly to work with and helped us find the best vehicle Capital had that sta Capital Ford made the purchase of our vehicle so easy. Philip was super friendly to work with and helped us find the best vehicle Capital had that stayed within our budget. More

2014 Escape purchase wth Craig Livingston My current vehicle is a 2011 Escape purchased thru Craig in January 2011. I received a call from Craig one evening last week and he gave me some deta My current vehicle is a 2011 Escape purchased thru Craig in January 2011. I received a call from Craig one evening last week and he gave me some details on the upcoming sale this past weekend. Although I was not really thinking of trading in my current vehicle I did book an appointment on Friday, Apr 4 to test drive a 2014 Escape. Craig is always very knowledgeable and because I have dealt with him before he knows what my limits are so the 2014 Escape we drove fit my budget and I was very pleased with the model he choose for us to test drive. I am always very prepared before I start this type of negotiation and I had mentioned to Craig that I was not prepared to go over my current payment amount of $424 so if we could get close to that number we could continue to work towards a final deal. After a short wait, Jeff and Craig came back with the initial offer. After a couple of rounds of explanation and a few more questions I was comfortable with the offer even though it was a few dollars above the initial $424. The papers were signed and I was able to take the new vehicle home for the night. On Thursday, I met Craig to go over the vehicle. He had already set up many of features he knew I would use but he took the time to explain them and make sure I was comfortable. Always, always a pleasure to work with Craig and the purchase of this new vehicle was a stressfree and enjoyable experience. I would recommend Craig to any of my family and friends when they are looking for a new or used vehicle from Capital Ford. More

Treating us like we came to the right place My son noticed the pre-owned (trade-in) vehilce he wanted on Capital's website and I helped him compare similar vehicles at other dealers while we wai My son noticed the pre-owned (trade-in) vehilce he wanted on Capital's website and I helped him compare similar vehicles at other dealers while we waited for the previous owner's new car purchase at Capital to be completed. Philip helped us secure the vehicle and get an attractive Cash-for-Clunkers trade-in value on my son's old vehicle. Like Philip, Dave answered all our questions about financing options without any pressure or impatience. My son is thrilled with his purchase, and the quality treatment we received, so we are both inclined to come back when we next need to upgrade our vehicles. More

Good Experience I found Dablir to be very helpful and knowledgeable. He guided my experience and I feel confident that I made the right decision. Roberta was also hel I found Dablir to be very helpful and knowledgeable. He guided my experience and I feel confident that I made the right decision. Roberta was also helpful in providing me a tour of Capital Ford. I would recommend this team to any potential vehicle buyer. More

Great Experience Had a wonderful experience with Brett, he was always there to answer my questions whether it be by text, phone or email. Extremely happy with my purc Had a wonderful experience with Brett, he was always there to answer my questions whether it be by text, phone or email. Extremely happy with my purchase and look forward to my relationship with Capital Ford in the future. More

2nd new purchase they treat you like family, if you have a problem, they resolve the issue. if you have any questions they take the time to talk to you they dont say i they treat you like family, if you have a problem, they resolve the issue. if you have any questions they take the time to talk to you they dont say iam to busy. More

Great sales people, sketchy service department. The people in the sales department and in the office in general are excellent here. I run a fleet of 9 trucks, I recently purchased a new F-350 Super The people in the sales department and in the office in general are excellent here. I run a fleet of 9 trucks, I recently purchased a new F-350 Super Duty. Within 24 hours I had a warning light, water in the fuel, a sensor was replaced but the "technician" neglected to reprogram the system so within 5 minutes the light was back. Two hours later they had finally figured out what had happened. Past experiences include being advised that I needed to replace the EGR Cooler in my '06 F-250 after 320,000 km, turns out I just needed to replace a $12.00 rad cap. This truck also had an oil leak, was told I needed to rebuild the engine top down because they couldn't tell where the oil was coming from, even with dye. Turned out I had a cracked line to the oil cooler, under $200 to replace. This truck went 632,000 km before I replaced it. My impression of Capitals service department is they are always hunting the big repair score. There seems to be a general reluctance to check small issues first. I still take my fleet there for general maintenance but I "always" get a second opinion when they "recommend" anything major. More often than not their "recommendations" are not really required. More

Awesome Service! Phillip was very helpful in finding a vehicle suited to my needs and budget. I definitely will be going back next time im in the market for a new vehi Phillip was very helpful in finding a vehicle suited to my needs and budget. I definitely will be going back next time im in the market for a new vehicle. More

Great experience Les R. and Rob U. were very friendly and open to any type of questions. I will be doing my future business with them whenever possible. Les R. and Rob U. were very friendly and open to any type of questions. I will be doing my future business with them whenever possible. More