Capital Ford Lincoln Inc.

Wouldn't buy used from them again I bought used Truck in March of 2014 , before I left the dealership I was told that the previous owner was going to turn in the other set of keys and I bought used Truck in March of 2014 , before I left the dealership I was told that the previous owner was going to turn in the other set of keys and that they would be mailed to me when that happened. A second key is not usually a big deal but with them being chipped two originals are needed to program any other keys.After a few weeks I tried getting in contact with brennan or rob and was told they were busy and I could leave a message that would be returned , it never was . I waited and called again same result .Finally after a month I emailed and got a response , to the effect that sorry the previous owner never turned the other key in .That was it no solution , they didn't offer a new key , how to get one or even an estimate of what it costs to get a new one programmed .They are great at selling it is comfortable , stress free and fast but the after care is horrible and getting a hold of someone is almost impossible unless you live in Regina and go into the dealership. More

Buying a new car I am very happy with my new ford escape. The experience of buying a new car was very exciting, with all the new technology out there, what that car ca I am very happy with my new ford escape. The experience of buying a new car was very exciting, with all the new technology out there, what that car can do is amazing! More

Outstanding Experience!!! I was in the market for a new car (small crossover segment) and after a lengthy research period the clear winner was the 2014 Escape, I had a very spe I was in the market for a new car (small crossover segment) and after a lengthy research period the clear winner was the 2014 Escape, I had a very specific trim etc in mind and I felt that aside from actually taking the car for a spin that I pretty much knew all there was to know.. Wrong, Ryan was incredibly helpfull throughout the buying process. I was fairly jaded about buying a new car and what the sales experience was going to be like, well I can now say that dealing with the fine staff at Capitol has completely erassed this feeling. I knew about what the car did walking in but Ryan showed brought me up to speed on the reality of owning and operating the vehicle. He also helped me get the best possible price for my trade as well as the new car as well as the term I was comfortable with, Darren was also very friendly and easy to deal with on the finance side of things. Never thought id be in a Ford and now I can't imagine having bought anything but, I absolutley love my Black Escape Titanium! Feels like a luxury SUV without the luxury pricetag. Top shelf service and product knowledge as well as value! Well done. More

Great sales team Thanks again...this is the second vehicle we have bought in the past 6 months from you...awesome experience both times. We will keep coming back for o Thanks again...this is the second vehicle we have bought in the past 6 months from you...awesome experience both times. We will keep coming back for our auto needs More

Purchase of Ford Truck This was the first time I have purchased from a Ford Dealership. I have to say Ford has made improvements with their trucks to be sure and I was impr This was the first time I have purchased from a Ford Dealership. I have to say Ford has made improvements with their trucks to be sure and I was impressed by the way it handled, The price was reasonable but the truck sold itself, at least so far. Working with Cam was great, there were some delays when meeting with him but I understand he was very busy. He is a pleasant, knowledgeable person, but most of all I believe him to be honest. That's what customers are looking for in a salesperson, often they are over aggressive which give them a bad rep. Cam went all out ensuring I was satisfied with my deal and assured me he would assist me if there are any issues with my vehicle. I would not hesitate to recommend Cam and the dealership to friends or family. More

Awesome Everything about my experience at the dealership was awesome. Joe is a great salesmen and person. He put in extra effort looking for the right car for Everything about my experience at the dealership was awesome. Joe is a great salesmen and person. He put in extra effort looking for the right car for me and took his time to get to know us. I love my new ford focus! More

Overall good service Blayne with the assist of Scott helped us get the truck with accessories we wanted for the price that worked for us. Peter in parts has always been he Blayne with the assist of Scott helped us get the truck with accessories we wanted for the price that worked for us. Peter in parts has always been helpful in getting any accessories needed or wanted and always super friendly. Mike in service always makes getting servicing and installs easier with his helpful and friendly deminor. More

The best service! I called in to Capital Ford and got a chance to talk to Joe. I was looking for a Jeep Wrangler, and he made it happen. By far the best sales experienc I called in to Capital Ford and got a chance to talk to Joe. I was looking for a Jeep Wrangler, and he made it happen. By far the best sales experience I've had. I will defiantly recommend Joe to my friends and family. THANK YOU JOE. More

New vehicle to us Capital Ford made the purchase of our vehicle so easy. Philip was super friendly to work with and helped us find the best vehicle Capital had that sta Capital Ford made the purchase of our vehicle so easy. Philip was super friendly to work with and helped us find the best vehicle Capital had that stayed within our budget. More

2014 Escape purchase wth Craig Livingston My current vehicle is a 2011 Escape purchased thru Craig in January 2011. I received a call from Craig one evening last week and he gave me some deta My current vehicle is a 2011 Escape purchased thru Craig in January 2011. I received a call from Craig one evening last week and he gave me some details on the upcoming sale this past weekend. Although I was not really thinking of trading in my current vehicle I did book an appointment on Friday, Apr 4 to test drive a 2014 Escape. Craig is always very knowledgeable and because I have dealt with him before he knows what my limits are so the 2014 Escape we drove fit my budget and I was very pleased with the model he choose for us to test drive. I am always very prepared before I start this type of negotiation and I had mentioned to Craig that I was not prepared to go over my current payment amount of $424 so if we could get close to that number we could continue to work towards a final deal. After a short wait, Jeff and Craig came back with the initial offer. After a couple of rounds of explanation and a few more questions I was comfortable with the offer even though it was a few dollars above the initial $424. The papers were signed and I was able to take the new vehicle home for the night. On Thursday, I met Craig to go over the vehicle. He had already set up many of features he knew I would use but he took the time to explain them and make sure I was comfortable. Always, always a pleasure to work with Craig and the purchase of this new vehicle was a stressfree and enjoyable experience. I would recommend Craig to any of my family and friends when they are looking for a new or used vehicle from Capital Ford. More