Capital Ford Lincoln Inc.

2015 Ford Taurus SHO The customer service from Phillip and Ryan were second to none , I will tell all of my colleagues and friends and family how amazing our experience a The customer service from Phillip and Ryan were second to none , I will tell all of my colleagues and friends and family how amazing our experience at Capital Ford was. More

They sold the car I travelled there to buy I was dealing for over a month on a used SUV, and they knew I was coming to get that specific one. My trade was conditionally appraised and I was pre- I was dealing for over a month on a used SUV, and they knew I was coming to get that specific one. My trade was conditionally appraised and I was pre-approved. I was coming Saturday and it was confirmed on the previous Wednesday that I was coming for that SUV. Drove 2.5 hours to get there only to be told it had been sold the day before. Number one - they knew I was coming for it. Should it not have been known across all salesmen which vehicles have a pending deal? Two - could someone have called me to tell me I shouldn't waste the trip, fuel, and time? They tried to sell me another vehicle, but I knew what I was coming for and it was gone. I walked away empty handed, and pretty angry. More

Overall excellent experience They were very helpful in letting me know all my options and as I had done quite a bit of research online, I had some pretty specific questions. I ne They were very helpful in letting me know all my options and as I had done quite a bit of research online, I had some pretty specific questions. I never felt pressured into adding any extras or steered towards a different vehicle. They worked with me to get a good deal on my trade-in as well as to get a payment I was comfortable with. Very knowledgeable, friendly staff all around. Definitely highly recommended to anyone. More

Excellence My experience was great. They really tried to get me the car inwanted and they never gave up. Persistant, hardworking, easy going guys to deal with. I My experience was great. They really tried to get me the car inwanted and they never gave up. Persistant, hardworking, easy going guys to deal with. I couldnt have asked for a.bettet experience More

completely satisfied My experience at capital ford was great :). I really liked Mirnal Kashyap as he was very friendly,helpful and professional . I was actually dreading g My experience at capital ford was great :). I really liked Mirnal Kashyap as he was very friendly,helpful and professional . I was actually dreading going in to buy a new car because I do not like the stereotypical pushy salesman attitude but I was so relieved to see that he was not like that at all!!! He really made the car buying experience comfortable for me . Advice to all .....visit CAPITAL FORD for GRACE....SPACE....AND PACE . More

NO HASSLE, RESPECTFUL, EFFICIENT EXPERIENCE Despite my normal contact, Irv, being away, I had great service from Scott and Blayne. They took the time to listen to me and make sure they weren't Despite my normal contact, Irv, being away, I had great service from Scott and Blayne. They took the time to listen to me and make sure they weren't wasting my time. I really appreciated their patience and they were very efficient at finding me the right vehicle at the right price and in a timely fashion. There was no hard sell, just trying to provide me with the best solution. Jenny was also a delight to deal with on the financing side; very friendly, accommodative and professional. Overall, what I thought might be a frustrating and lengthy process, turned out to be enjoyable and easy. I would not think twice about referring family or friends to Capital Ford. More

Good with a few concerns Everyone was very helpful without being pushy. They made sure I was comfortable and answered my simple questions. Concerns came when my husband came o Everyone was very helpful without being pushy. They made sure I was comfortable and answered my simple questions. Concerns came when my husband came once I narrowed my choice down. His questions could not all be answered. He had to look things up on his phone himself. Got a great deal and felt they were honest. When it came time to work on the financing things went very smoothly. Will buy here again. More

GREAT EXPERIENCE Trevor is such a great guy. Professional, patient and really honest. I had a great experience with Trevor from Ford. He tried his best to fit my bud Trevor is such a great guy. Professional, patient and really honest. I had a great experience with Trevor from Ford. He tried his best to fit my budget. Moreover, it is always nice to receive a call from him to ask about the car. It is my first car from Capital Ford, and will not be my last one for sure. More

Gr-r-r-r-eat! Sales staff was knowledgeable and personable. They were interested first in our needs and wants then helped us find a vehicle to match them. This is Sales staff was knowledgeable and personable. They were interested first in our needs and wants then helped us find a vehicle to match them. This is our 3rd Ford vehicle, and our children have become Ford owners, too. More

Great! This was our second vehicle from Capital Ford and as usual we are very satisfied with our purchase. Great service and will recommend Capital to anyone This was our second vehicle from Capital Ford and as usual we are very satisfied with our purchase. Great service and will recommend Capital to anyone. More