Capital Chrysler Jeep Dodge

Best Service I've ever Received My wife had major concerns when the tire pressure light came on as she is a safety freak. I brought it in to capital dodge as we always do and Ryan g My wife had major concerns when the tire pressure light came on as she is a safety freak. I brought it in to capital dodge as we always do and Ryan greeted me with a smile. He instantly addressed my concerns by letting me know it appears to be a sensor and not to think the worst. Ryan set me up with a rental car without request and made the interaction a pleasure rather than a hassle. He contacted me well within the timelines provided at drop off and advised that it was indeed what he initially assumed was the issue. Thank you so much Ryan as this was truly the best service I have ever received from a car dealership and I will continue to exclusively see Ryan when I get my car serviced. My parents have also had similar interactions with Ryan and have nothing but great words to speak of him. Keep up the great work Ryan. More

How a truck will create many safe and happy horse trips Chris MacCuaig (and the team behind him) is responsive, listens, is open & willing to find a way to make it work for all parties. I appreciate transpa Chris MacCuaig (and the team behind him) is responsive, listens, is open & willing to find a way to make it work for all parties. I appreciate transparency and someone who doesn't play games--this is most refreshing in the car industry. I am enjoying driving my new Ram 1500. My "why"? is to keep my new horse safe when I trailer her. It's not all about the numbers, facts and stats. It is the end result. And Chris helped me find the right truck for me and the safety of my horse. More

Loved It! Absolutely loved my buying experience with Capital Dodge. Went in to purchase a new car, originally planned on buying a Dodge Dart but after test driv Absolutely loved my buying experience with Capital Dodge. Went in to purchase a new car, originally planned on buying a Dodge Dart but after test driving the new 2015 Chrysler 200 I absolutely fell in love with the car. Wanted to give my thanks to my sales rep Juan as well as Josh who was also a part of the process and finally Mike, who took care of my financing. Can't say enough good things about them, not pushy salesmen as you would expect, but really just there to help you purchase a great car and to help you along the way. Also wanted to extend my thanks to Brian from accessories who set me up with a great set of all weather floor mats and a winter wheel package that I actually just purchased. In terms of the service department, I've, thankfully, had very limited exposure to them since the 200 has been running problem free since purchase but when I did go in for a paint imperfection that was being incredibly stubborn Ted was quick to give me a hand with it and answered a bunch of the other question that I had for him. More

Finally driving the Fiat 500! So pleased with this purchase! The Fiat 500 I bought in late fall has lived up to all its claims. I am so pleased with this purchase! I can park anywhere and the hockey bag fits per The Fiat 500 I bought in late fall has lived up to all its claims. I am so pleased with this purchase! I can park anywhere and the hockey bag fits perfectly in the hatchback. The fuel economy is the more obvious tangible benefit and I look forward to getting gas now as it is still a thrill to see how little I am paying and how much less often I need to go to the gas station at all! Andreanne and Scott are the real deal and I trusted their comments and would send friends to see them for their next car purchase or trade. More

Fiat 500 Abarth Came in from Toronto to purchase my dealer demo'ed Abarth. Andréanne logged a tonne of time to get the deal done on terms I could live with. Many t Came in from Toronto to purchase my dealer demo'ed Abarth. Andréanne logged a tonne of time to get the deal done on terms I could live with. Many thanks. More

2015 Dodge Journey I was looking for a car for over two weeks, went into dealerships to no avail until I went to Capital Dodge at the Palladium. I would like to thank S I was looking for a car for over two weeks, went into dealerships to no avail until I went to Capital Dodge at the Palladium. I would like to thank Salem B of Capital Dodge Ottawa for helping me find the car I really wanted. Aside from being helpful, she is friendly, very accomodating and went to lengths to find the color I like. Thank you again and more power to you and to the rest of the team. God bless More

2014 Dodge Ram 1500 Crew Cab I recently looked at trading my 2011 Dodge Ram 1500 Quad Cab for a newer model with a crew cab. We arrived at Capital Dodge and met Chris MacCuaig, t I recently looked at trading my 2011 Dodge Ram 1500 Quad Cab for a newer model with a crew cab. We arrived at Capital Dodge and met Chris MacCuaig, told him what we were looking for, and he delivered. We ended up with the truck that suited us the best and we are very pleased with the truck, as well as the sales and service staff who had our truck ready at the time they said it would be. Chris was very quick and responsive to any phone calls or texts that we sent his way. If he didn't have an answer, he made sure he got one from the appropriate dept.s in a timely manner and we were kept in the loop the whole time. Overall great experience at Capital Dodge. More

Overall great experience. Recommend to anyone. We purchased a 2015 Jeep Cherokee in conjunction with trading in our Patriot. Mike Leblanc was the salesman who we dealt with and we found him to be v We purchased a 2015 Jeep Cherokee in conjunction with trading in our Patriot. Mike Leblanc was the salesman who we dealt with and we found him to be very knowledgeable in outlining all the features of the new Jeep and very flexible in arranging test drives for myself when I initially inquired about the Jeep and for my wife on our return a day or two later. Price was given a "good" rating since the negotiation process was fair on both sides and an excellent would only be given if it was a "steal". During the negotiation we outlined how we wanted the cost of vehicle and cost of trade-in to be communicated and not inter-mixed and Mike was very accommodating and up front stating his constraints. Overall the negotiation was a pleasant experience which I can't say for all car purchases in the past. On the side of warranty and car protection we dealt with Mike Skaff. This was a very good experience since Mike was clear on presenting the pros and cons of the different packages while taking into account that we were returning customers. Finally one word for about Brian Karnis in parts. He provided excellent service on the additional items that we wanted in a clear and concise quote that met our needs. Unfortunately we had to come back an extra trip to get a hitch package installed since the initial package had incorrect parts in the box which was no fault to anyone in the dealership however Brian assured that the second tow package had the correct parts prior to our second return. Trailer hitch installation was just like it came off the factory line, excellent job. Bruce MacEachern/Christine Familiadis More

2014 Dodge Ram 1500 Eco Diesel Don Doucette I was in the market for a Dodge Ram Eco Diesel and went in to Capital Dodge and met Mike Leblanc. At the time there were no Eco Diesels Don Doucette I was in the market for a Dodge Ram Eco Diesel and went in to Capital Dodge and met Mike Leblanc. At the time there were no Eco Diesels that had the options or colors was looking for. I left my name and number with Mike, that was back in early October I then received a call from Mike on November the 12th 2014 in which he said that they got in a 2014 Ram 1500 Eco Diesel that met most of my requirements. I was impressed that mike remembered and called me in to take a look at the truck, thanks mike. I was very impressed with the professionalism and knowledge which quickly led me to purchase the Dodge Ram truck. Thanks also to Ramin Vaklil who set up the financing, and the paperwork with professionalism and proficiency. I would recommend Capitol Dodge for your next purchase, just give Mike LeBlanc a call. More