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Canyon Creek Toyota
Calgary, AB
247 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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247 Reviews of Canyon Creek Toyota
February 09, 2018
Iwent there for my burnt head light there where so helpful and friendly and very understandable even they dont have the parts they made an arrangement to solve my problem. they are t there where so helpful and friendly and very understandable even they dont have the parts they made an arrangement to solve my problem. they are too professional. More
by npendon
Employees Worked With
Lawrence Viegas
February 08, 2018
great deal awesome staff me and my husband was just looking around not planning to buy one but beacuse of the great deal that day we decided to get one, now Got my brandnew p me and my husband was just looking around not planning to buy one but beacuse of the great deal that day we decided to get one, now Got my brandnew prius v 2018 in lessthan few weeks, they very friendly and accomodating! awesome staff! definitely would recommend it to my friends, family and everyone. More
by Ma
Employees Worked With
gary han
February 07, 2018
No stress experience-thanks Maggie Scott! Initial contact made by email regarding a used Toyota featured on Canyon Creek Toyota website. My inquiry was promptly replied to by Maggie Scott in Initial contact made by email regarding a used Toyota featured on Canyon Creek Toyota website. My inquiry was promptly replied to by Maggie Scott in Sales. We had some concerns when we saw the vehicle and the dealership worked with us to address them, all commitments were done as promised and no surprises when we picked the vehicle up. Straightforward experience,we would deal with Maggie; Josee and the team again. More
by Linda
Employees Worked With
Maggie Scott, Josee
January 29, 2018
They are very easy to deal with I would buy again from this dealership the guys there all know what they need to. I'm very happy with the service I got and will buy my next toyota fr I would buy again from this dealership the guys there all know what they need to. I'm very happy with the service I got and will buy my next toyota from them again More
by Terco
Employees Worked With
Eric
January 16, 2018
Great place to buy a car! Great experience buying a used car. Helpful staff throughout the whole process. Quality cars and an amazing inspection program as well as great prices Great experience buying a used car. Helpful staff throughout the whole process. Quality cars and an amazing inspection program as well as great prices! Highly recommended for future buyers! More
by Cozyb42
Employees Worked With
Eric, Andrew, Jeff
January 10, 2018
Excellent customer relations Throughout the purchase process I was treated with dignity and respect. All sales personnel were curtious and kind. Effort was made to promptly satisf Throughout the purchase process I was treated with dignity and respect. All sales personnel were curtious and kind. Effort was made to promptly satisfy all of my concerns. The used Camry was beautifully detailed and is performing to my high expectations. More
by Hybridguy1
Employees Worked With
Gary Han, Mike
January 02, 2018
Recall notices Very pleased with professionalism of the service staff. They were very thorough checking my car over. Made recommendations on future things I need to Very pleased with professionalism of the service staff. They were very thorough checking my car over. Made recommendations on future things I need to consider. when I had an issue with a flat tire they were amazing in giving me advice over the phone and checking to see what the issue was upon my return. The courtesy car drivers were very professional and punctual. More
by Happycustomer
Employees Worked With
Can't remember name - began with an "A". Very nice, kind, courteous and professional.
December 29, 2017
Safety an issue, poor training of sales staff We were happy to get a great deal on a 2018 Toyota Camry however our experience picking up the car was very unpleasant. Our sales person told me to si We were happy to get a great deal on a 2018 Toyota Camry however our experience picking up the car was very unpleasant. Our sales person told me to sign off on the vehicle delivery certificate without actually doing any of the actions on it! He reluctantly gave us a tour of the dealership and showed us features of the car only when I told him that I will have to get his manager to do this if he refuses to do so. It was like he did not even read the certificate himself despite his signature next to each item. He also did not know the warranty terms or what a maintenance schedule is, thus I did not receive a maintenance schedule. To top it all off, when he showed us the car and was setting up the Bluetooth I noticed that there was no airflow in the small garage and asked to have the garage door opened since the car was turned on and it was taking a long time to set up the Bluetooth. The salesperson looked at me with a blank stare and didn’t understand why even after I told him about carbon monoxide. I then had to get my husband to explain to him that we will die if he does not open the garage. The new car pickup appointment should be one of the happiest and easy moments for a salesperson as the tough job of selling the car is already complete, but this individual could not have done a worse job of doing so. I sure hope that this isn’t an indication of the performance of the service department as I have 5 years of oil changes at this location. However we did have a pleasant experience with the finance manager who does the car registration. More
by Liz123
Employees Worked With
Joe
December 19, 2017
Worst experience ever Have been to Canyon Creek 8 times for the same problem. They are now telling me I need to buy a new car. It is a 2013 Avalon? Have been to Canyon Creek 8 times for the same problem. They are now telling me I need to buy a new car. It is a 2013 Avalon? More
by me and me
Employees Worked With
Dealer owner, Ian
December 14, 2017
Confusion over warranty coverage. Experience with an intermittent trunk locking problem + difficulties with mirrors malfunctioning over a few months led to my confusion/lack of clarity Experience with an intermittent trunk locking problem + difficulties with mirrors malfunctioning over a few months led to my confusion/lack of clarity as to what is actually covered by the comprehensive warranty package purchased with the vehicle. Although initially frustrated by the experience I was re-directed by the initial customer service representative to speak with xxx't Service Manager Caj, who telephoned me and took considerable time to listen to my description of the problems and then facilitate what I thought was a fair and helpful resolution to the situation. In view of the overall experience I do not hesitate to recommend working with the Service Department Team at Canyon Creek. Peter O More
by Peter
Employees Worked With
Teresa, Caj
