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Brimell Toyota

Scarborough, ON

4.5
144 Reviews

5060 Sheppard Ave E

Scarborough, ON

M1S 4N3

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Showing 144 reviews

April 19, 2019

Quick professional service. Regular maintenance plus changing to summer tires was done in a timely manner. Wish that the car wash was working. Seems to always be broken. More

by ToyotaDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Ngai.
Jul 10, 2019 -

Brimell Toyota responded

Thank you for reviewing our dealership! We appreciate your kind testimonial!

April 18, 2019

Honest, Trustworthy and Efficient Servicing My wife and I have serviced our vehicles at Brimell for over 20 years. We value the honesty and opinions of the service consultants for all of our ve More

by RobertD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Ngai and Vejay Saniasy
Jul 10, 2019 -

Brimell Toyota responded

Thank you for taking the time to write us this wonderful review! We appreciate your continued business!

April 15, 2019

Family Experience Each member, of the Brimell crew, worked together like a large family rather than a sales team. My husband and I felt very comfortable dealing with yo More

by Happy Toyota Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stuart, Michelle Singh and Hari
Jul 10, 2019 -

Brimell Toyota responded

Thank you, Christine, for taking the time to share your experience with us! Please stop by anytime!

April 14, 2019

Happy Customer I bought my vehicle back in 2017 and have only received car maintenance at Brimell Toyota in Scarborough. I have no complaints with my service thus fa More

by SerinaMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rajendra Dannie
Jul 10, 2019 -

Brimell Toyota responded

Thank you for the fantastic review! We look forward to seeing you again!

April 11, 2019

Multiple issues taken care of I dropped my car off on a Monday, as I was going to be out of town for the week. When I returned on Saturday to pick it up, all had been taken care o More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 10, 2019 -

Brimell Toyota responded

Thank you for the fantastic review Lori! We hope you visit us again!

April 11, 2019

Best Experience with Good Service Longer than usual wait for this time visit because your place was very busy; yet still provided good service. That's why customer like myself keep ret More

by Cdandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Ngai always present proficiency in customer service. A very professional and honest employee of Toyota !
Jul 10, 2019 -

Brimell Toyota responded

Thank you for the wonderful review! Please stop by anytime!

April 11, 2019

General Checkup Since 2003 I have owned Toyota cars that purchased at Brimell and brought to Brimell for servicing. My contact has always been Alice Ngai whom I hav More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Ngai
Jul 10, 2019 -

Brimell Toyota responded

Thank you for taking the time to share your experience with us! We appreciate your feedback!

April 06, 2019

18,000 miles maintanance scheduled. Your overall team is great with the exception of your Customer Relations Manager (Mr. Mohammad Shaw). Really don't find him trust worthy and based on More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy (coporate Leasing Agent)
Jul 10, 2019 -

Brimell Toyota responded

Thank you for taking the time to review our dealership! We're sorry to hear that you didn't have a pleasant experience with our entire staff, but we're happy that your visit was positive overall. We hope you visit us again!

April 06, 2019

Great service Amazing service well organized Thank you Brittany in service Top notch service recommend Others Toyota owners to visits For your car needs G More

by Jazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany (service advisor)
Jul 10, 2019 -

Brimell Toyota responded

Thank you for your stellar review Jazz! We're happy to hear that you had a pleasant experience at our dealership!

April 05, 2019

Service Was done on time they said and price they said at the appointment, Alice is always cheerful and very helpful, even when she is fully booked. More

by Edward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice
Jul 10, 2019 -

Brimell Toyota responded

Thank you for the review, Edward! We appreciate your business and your feedback!

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