Bridges Chevrolet Buick GMC

Knowing the needs and wants of the customer An unexpected trip to the dealership to drop coffee for a friend who was purchasing a car, dealing with Pete whom I have dealt with a couple times bef An unexpected trip to the dealership to drop coffee for a friend who was purchasing a car, dealing with Pete whom I have dealt with a couple times before. Even though I was not there to purchase I was greeted by the friendly staff by name. It was while I was waiting for my friend to finish the paperwork that Pete told me of the perfect truck for me which was in back shop. Months previous I had told Pete exactly what truck/options I would be interested in. needless to say it was exactly what I had wanted. Saturday morning I signed the papers and drove my new, perfect for me truck off the lot. Thank you all so much for the relaxed friendly treatment I received Friday and Saturday as well as all the times in the past. You make the whole experience that much better. More

Excellent Service Received excellent service! The people at this dealership are very kind, friendly and go out of their way to help you get what you want and need! Received excellent service! The people at this dealership are very kind, friendly and go out of their way to help you get what you want and need! More

A stranger's acceptance into a large Family I stopped at Bridges Chevrolet Buick GMC , in North Battle ford to receive a quote on the repair of my 2003 Chevrolet one ton which requires the repla I stopped at Bridges Chevrolet Buick GMC , in North Battle ford to receive a quote on the repair of my 2003 Chevrolet one ton which requires the replacement of the internal injectors. The service writer introduced himself as Jeff. My first impression was the Jeff was tentative to my concerns and would assist me following the Dealerships policies. Jeff took my to parts and introduced me to Larry who firstly checked out the pricing of the parts required. He looked at me and stated he would talk to his Manager Todd. Upon Larry's return he suggested to have the shop Foreman Brandon come in to insure that all parts requirements would be covered so as to enable no hidden costs for required parts.. Brandon a knowledgeable and personable young man reviewed the parts requirement for the job and Larry brought up the completed parts list and pricing. Larry then informed me of a cost reduction both in the injector's as well as a percentage off all parts, which I had not anticipated or asked for, resulting in a surprisingly substantial reduction. Todd appeared in the department and I shook his hand and thanked him for the consideration I was being given. Todd stated that it was c dealership policy to assist all customers in any way possible. Brandon then returned and took the costs and took the price quote and left. I was back in service when Brandon re appeared and stated the his Manger Grant had given him permission to again give me a reduction in hourly cost for the job referenced to him. Based on the attitude of all personnel involved in my quote and the substantial cost reduction I stated that we will proceed with the repairs required. I live an hour from North Battle Ford and asked if they had a vehicle I could drive. I was informed by Jeff that all vehicles we committed and he would again Check with the Service manager. After a short time Jeff returned and brought forth a set of keys for a car. This occurred on a Thursday after noon of the long weekend. I left the dealership and drove home. During my drive home I received a phone call from Jeff stating that my vehicle would not be ready until Thursday or Friday of the following week. I thanked him. On Thursday I received a phone call from Brandon informing me that my truck would be ready by noon tomorrow. I thanked Brandon and told him I would be there . Upon my arrival I was directed to a young lady by the name of CJ. She obtained my bill and directed me to the front area and introduced me to Carolyn , another young woman with a very caring attitude and pleasant de miner . Upon review of the bill I mentioned that it was higher than my quote. SJ asked me to wait a moment while she clarified the amount. Upon CJ's return she was smiling and gave me my bill which was the exact of the quote. I paid my account and asked to speak with the leader of the Dealership. I was introduced to Duane Lasreniere, the General Manager. Our conversation allowed me to express the following thoughts: All of the personnel I had encountered during my vehicle repairs were, Respectful, Courteous, Understanding, Communicative and all with a De meaner to Accomplish the fulfill meant of my request. Duane that he was very pleased that all of his personnel are part of the Dealership family and attained the goal of attaining a successful repair to the customer's satisfaction and that they feel appreciated in dealing with Bridges Chevrolet Buick GMC Dealership. Im all of my years dealing with people within the service industry I have never met a more phenomenal, knowledgeable, consistently more communicative, thoughtful or courteous personnel then the family I have become a part of now and in the future for my needs for my vehicle servicing or maintenance needs then that of Duane's wonderful family at Bridges Chevrolet Buck GMC Dealership. Thank you Duane and please acknowledge my thanks to your Family and I look forward to dealing with you in the future. Also thank them for remembering myself and my name. I feel proud to have dealt with your Dealership. Alicia thanks for the correct spelling of name's. Byrn Knibbs, Saskatchewan, Canada. More

Back at Bridges Returned to Bridges and Pete Friesen to purchase another vehicle This time purchased a pre-owned Kodiak Sierra. Thanks again to Pete Friesen for his p Returned to Bridges and Pete Friesen to purchase another vehicle This time purchased a pre-owned Kodiak Sierra. Thanks again to Pete Friesen for his product knowledge and professional and friendly manner. Wayne Morrison is amiable and makes the financial aspect as painless as possible. Always an excellent experience dealing with Pete and Wayne. We highly recommend Pete and Wayne. More

Purchased a 2017 Equinox Very friendly; Offered to show us the new 2017 models, Not pushy and responded to all our questions in a meaningful way. Explained and set up up Very friendly; Offered to show us the new 2017 models, Not pushy and responded to all our questions in a meaningful way. Explained and set up up the ONStar and paired my phone with Bluetooth which was very helpful. Invited us to call anytime we had a question or to stop in at the dealership. More

Great employees Any time I bring my truck in to be serviced I only like to deal with Braden Houk or Joe Carriere, but prefer to deal with Braden Houk more cause we've Any time I bring my truck in to be serviced I only like to deal with Braden Houk or Joe Carriere, but prefer to deal with Braden Houk more cause we've known each other for 24 years and know he won't bulls*** me. Now that my free oil changes that I recieved when I bought my truck are done with, I have decided to take it elsewhere for service as prices are higher compared to other options on town. Nothing against the employees at Bridges, just prices jumped since the store was bought by the large auto group. I'll be back when/if I have any recalls or warranty issues. More

Great employees and service Almost 2 years ago I bought my very first brand new vehicle, 2014 Chevy Silverado Crew Cab 4x4 from Pete and had no problem at anytime. I had brought Almost 2 years ago I bought my very first brand new vehicle, 2014 Chevy Silverado Crew Cab 4x4 from Pete and had no problem at anytime. I had brought him a few stock numbers that I had prior deciding on buying from Bridges. There were only 2 out of the 4 still available, so we took my number 1 pick out for a test drive and Pete answered all my questions with no problems. After deciding that the truck was out of the price range I was willing to spend, Pete went and found another truck that was the same style that I wanted and that fit my price range. Even with it being a lower submodel it still had more features than what I was expecting and just as quiet and smooth as the higher submodel. Dealing with Duane and Wayne with the financing and paperwork went without a hitch. Wayne made sure he explained everything clearly before I agreed or disagreed. Very friendly service from the sales department More

A great truck buying experience. I walked in to Bridges Chevrolet and was greeted with a friendly smile, a wave, and a "Hi." Lorne, the salesperson who eventually sold me the truck d I walked in to Bridges Chevrolet and was greeted with a friendly smile, a wave, and a "Hi." Lorne, the salesperson who eventually sold me the truck didn't get up from his office chair or rush over to pressure me to buy something. He simply made an offer of assistance if I needed it. I said that I was just looking around and that I might stop by after I looked around. He left me alone. When I did go to talk with him he asked me some questions so that he could get an idea about what I might be looking for. He made a couple of suggestions of a used truck and a new truck. He knew that I was also considering vehicles from two competitor dealerships and he seemed okay with that. He said several times that I need to get the right fit and a vehicle that I will be happy with no matter where I get it. He said, "You'll know when you find it." Again, no pressure. He gave me his number and said that I could call him if I have any more questions. I also gave him my number. The next day he called to ask if I had any questions or anything he could do to help me decide on a vehicle. He never said I should buy from him. Instead, he said that I should look around and call him if there is anything he can show me. I knew that he had bought a Canyon 2 days earlier, and he said that he really liked it. I saw him at the WalMart parking lot later on and asked to look in his new Canyon. He showed it to me. I popped in to see him later in the day and he pointed to a new Colorado on the showroom floor. I told him I was interested and he said that, if I wished, he would see if he could get a price break for me. I had been researching vehicles for the past several months and the truck was already a discounted promotion and it was already a very fair price. But he called me with a better price. In fact, he went back a couple of times and he called me the next day with no pressure. 3 days after I first dropped in, I drove away in a brand new Colorado happy with the buying experience and very happy that I bought it at a very fair price. I would certainly recommend Bridges Chevrolet in North Battled and I would certainly recommend Lorne Pollard as a salesperson. More

Most amazing experience I knew as soon as I walked in, the friendly family like environment was fantastic. Everyone welcomed me. Ken from sales was such a great help, made s I knew as soon as I walked in, the friendly family like environment was fantastic. Everyone welcomed me. Ken from sales was such a great help, made sure everything was right, and they don't force you to purchase. Jayna finance lady, was so hard working, informational about getting my loan, I've never seen someone work so hard, and get me approved so fast. Bridges is definitely a amazing place to visit. They all know how to serve you! They treat you with smiles, family like clients. Mayce was a great help setting up my on star! And Dwaune came out of his way and congratulated me, told me how awesome the Cruze was, and honestly he wasn't lying. I am so over whelmed with the service. Also Donald following up emailing me making sure I've got all I need. I highly and always will recommend bridges. And I was so happy how wonderful the warranties bridges offers. By far the best dealer ship! Brittany. W More

Patient and Available I've been dealing with this dealership for over two years and recently bought a new vehicle and the service has consistently been helpful, polite, and I've been dealing with this dealership for over two years and recently bought a new vehicle and the service has consistently been helpful, polite, and overall excellent. Given the family dynamic it has been difficult choosing a new vehicle and the sales staff have been both patient with our indecision and helpful in ensuring that we were thinking about everything our family needed when upgrading. Aside from meeting high expectations, it also consistently feels like they do so with care for us all and our family needs. We shopped around prior to purchasing our new vehicle and it was the caring service that brought us back to Bridges. More