Birchwood Ford

first off my sales consultant Tommy Palmer was first off my sales consultant Tommy Palmer was phenomenal. I was in need of a truck but never bought one before. He showed me all the packages and th first off my sales consultant Tommy Palmer was phenomenal. I was in need of a truck but never bought one before. He showed me all the packages and the vehicle that fit my needs. I can’t thank him enough! Definitely telling all my friends, family and even co workers about him. GO TO TOMMY HE IS THE BEST More

Had a very easy experience trading in my Eco Sport for a Ford Escape, Everyone was friendly I felt my concerns were listened to. Will continue to buy cars and send my friends and family to this location. Ford Escape, Everyone was friendly I felt my concerns were listened to. Will continue to buy cars and send my friends and family to this location. More

We purchased our Mustang GT through Birchwood Ford a few months ago and the service was so great we naturally returned when we were looking for our second vehicle. We purchased our 2021 Bronco Sport this we months ago and the service was so great we naturally returned when we were looking for our second vehicle. We purchased our 2021 Bronco Sport this week and once again Birchwood Ford went above and beyond for us. I can not say enough good things about everyone we dealt with there. Cole in sales, Tyrone and Ethan in finance and RJ in parts. You guys are all great! We absolutely love both our Bronco and our Mustang! Thank you again. More

Never thought I would switch to Ford. Birchwood Ford made it really easy for me to switch. Cole the sales guy was great. Very Competent and friendly. And so all the other staff. Thanks for making me happy. it really easy for me to switch. Cole the sales guy was great. Very Competent and friendly. And so all the other staff. Thanks for making me happy. Love my Truck More

Excellent Service and Courteous in handling the repairs to my F-150. A great job by Jordan Zadro the Service Advisor as well as the Technician who worked on my vehicle. Continue the Great Work and you are to my F-150. A great job by Jordan Zadro the Service Advisor as well as the Technician who worked on my vehicle. Continue the Great Work and you are a valuable asset to Birchwood Ford on Regent Avenue. More

A company that cares about its customers. I had a recall service for brake hoses. When I mentioned that my son had had to replace one two months ago, Jordon immediately asked me to produce a bill and she w service for brake hoses. When I mentioned that my son had had to replace one two months ago, Jordon immediately asked me to produce a bill and she would see if she could do something for me. That is caring at its best -- offering to help a customer despite no profit for the dealership. It can't get any better than that. More

The smoothest pressure-free purchase experience ever despite limited inventory selection right now that is industry-wide. I cant remember all the names but everyone is very friendly and customer service despite limited inventory selection right now that is industry-wide. I cant remember all the names but everyone is very friendly and customer service is obviously job 1 More

My engine light appeared the previous day but I needed the car by noon. I got an early AM appointment and the service representative (Bryan) got me out in time. I could not have been more satisfied... the car by noon. I got an early AM appointment and the service representative (Bryan) got me out in time. I could not have been more satisfied... More