Big West Ford
Edmonton, AB
Hours
Sales/Showroom
Monday 10:00 AM - 4:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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This is our third Ford experience and the sales team are very professional and accomodating. are very professional and accomodating. More
I have purchased two new vehicles from Big West Ford (Denny Andrew's) in the last 5 years. Jared was my contact in both instances and did a great job. Knowledgable regarding the best pricing options a (Denny Andrew's) in the last 5 years. Jared was my contact in both instances and did a great job. Knowledgable regarding the best pricing options and the benefit of various option packages. Professional and timely in all dealings and it didn't stop when I drove the new vehicle off the lot. He continues to be a great asset to me and Big West. More
Big West Ford set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Mike Warner was responsive, extremely knowledgeable, not only about the vehi customer experience. From the moment I reached out with a brief inquiry, Mike Warner was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Ian C. More
Always a pleasure to deal with Zach and Joe. Ryan who was my point of contact was very knowledgeable and more than willing to help. I would be very happy to recommend this dealership to my frien Ryan who was my point of contact was very knowledgeable and more than willing to help. I would be very happy to recommend this dealership to my friends and I will be back again to lease another company vehicle. More
It was an excellent experience & Mike Warner was excellent to deal with at the dealership. excellent to deal with at the dealership. More
I found Mike W. to be pleasant to deal with. He is very knowledgable about the producrs he represents. I would recommend him to anyone who is contemplating purchasi to be pleasant to deal with. He is very knowledgable about the producrs he represents. I would recommend him to anyone who is contemplating purchasing a vehicle. He kindly answered all of my questions. More
Mikes help with my trade in on a new vehicle was awesome! I’m really appreciative of the honesty and the fact that he took my calls so many times with all the questions I had. Look forward to dealing with hi I’m really appreciative of the honesty and the fact that he took my calls so many times with all the questions I had. Look forward to dealing with him in the future ! Excellent customer service and respectful professional. Thanks again! More
Made it quick and easy to purchase a vehicle and it came in sooner then expected! in sooner then expected! More
My wife and I ordered a loaded full size Bronco when they were first announced. Everyone at the dealership was fantastic to work with. Even with my constant pestering of inquiring when the bronco wil they were first announced. Everyone at the dealership was fantastic to work with. Even with my constant pestering of inquiring when the bronco will be in, they always were positive and super helpful. Special mention to Jared, he was outstanding. Patient and really willing to go the extra mile for me and my wife. Very thorough in the details of the features and accessories. It was a total pleasure to get this vehicle from them and I appreciate all the expertise they offer. After sales service has also been a 5 star event. I stopped in for the periodic oil change and tire rotation, Jarred is notified and comes out to greet me and see if everything is ok. The staff in the service center very friendly, even washed my bronco for me as it was getting a bit dirty. The lady that helped us with financing I was pleased with. Having had to deal with other dealerships before and the total pressure they give you on the upselling of the warranties and such was infuriating. This time, she asked, we chose and she left it alone. Respecting our decisions and not trying to lay a guilt trip on us along the way. Thank you for that as well. I would certainly go back to look for a future vehicle when the time comes as a result of how they provided the care and service to us the entire time. More