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Bennett Dunlop Ford
Regina, SK
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794 Reviews of Bennett Dunlop Ford
WORST CUSTOMER SERVICE I'VE EVER HAD FROM A Vehicle Manufacturer! Bought a brand new 2021 Ford Escape, has not failed to start multiple times in less than a week, it is not cold out, currently -16, and Manufacturer! Bought a brand new 2021 Ford Escape, has not failed to start multiple times in less than a week, it is not cold out, currently -16, and roadside assistance is providing a estimated time of 7+ hours. Tried to contact my salesperson to get some assistance, and NADA, Zip, Zero, Zilch for customer service. Didn't offer to assist with (yet another) boost, or even offer to get it brought it to figure out WHY the xxx won't start. Do I think I deserve a vehicle that won't fail to start pretty much fresh off the production line? Yes, yes I do. UPDATE: After contacting the owner of the dealership he advised me to have Roadside Assistance tow the vehicle to the dealership so they could look at it. However Roadside Assistance never contacted me back, and when I tried to contact them again this morning I was advised that they're busy and there's an extended wait. Really? My waiting the entire day the day before to get a boost/tow on a vehicle that's just over 2 weeks old that wouldn't start doesn't seem to really matter to Ford. More
Sviatlana was amazing to work with. She made the car buying process super easy and pain free. Everyone at the dealership was so friendly and easy to work with. buying process super easy and pain free. Everyone at the dealership was so friendly and easy to work with. More
I’ve bought two vehicles from this dealership. My recent truck I bought used and it needed a ton of work. The employees in service did a great job at coordinating what needed to be done and kept me informed truck I bought used and it needed a ton of work. The employees in service did a great job at coordinating what needed to be done and kept me informed on the progress of the truck! More
Last service appointment was completed quickly. The service staff explained everything that was being done and the expected time frame. The staff was friendly and knowledgeable. service staff explained everything that was being done and the expected time frame. The staff was friendly and knowledgeable. More
They went above and beyond to help me get back on the road. No other tire shop would help me out, and as a commuter I can’t be on the highway after I get off work and have to worry about my tire. They di road. No other tire shop would help me out, and as a commuter I can’t be on the highway after I get off work and have to worry about my tire. They didn’t try to say they were to busy on a Saturday to help me out! More
I have bought cars and had them serviced here for thirty years. They have done good work and have been friendly and reliable. years. They have done good work and have been friendly and reliable. More