
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
Guys are friendly... but may be just a touch too much I was serviced by two young sales man, closed the deal with Zouheir. He was professional and clearly wanted to close the deal.. no real issue for me I was serviced by two young sales man, closed the deal with Zouheir. He was professional and clearly wanted to close the deal.. no real issue for me as I knew exactly what I wanted. There were a few fumbles at delivery (no GPS card, Nav window dirty) - issues was fixed as they procured a Nav card from Service... but I could see some "finger pointing" with a few managers as to who's fault it was.. frankly guys, keep that away from your customers. All in all.. its the CAR that made the difference. Love the little CX3 GT Tech Pack. More
Excellent Customer Service I came to trade in my 2012 Mazda 3 for the new 2016. I was very impressed by the service I got from Tosh and Zein. They answered all my questions and I came to trade in my 2012 Mazda 3 for the new 2016. I was very impressed by the service I got from Tosh and Zein. They answered all my questions and were very personable and knowledgeable. I am so pleased with my dealings with them and my new trade in! More
Great experience Great experience. Very thourough and great person to talk to. Very kind and knew his stuff. Would definitely recommend this dealership and this sales Great experience. Very thourough and great person to talk to. Very kind and knew his stuff. Would definitely recommend this dealership and this sales person. More
Buying a car! Excellent service from beginning to end. After visiting other Mazda dealerships in the city, this one far exceeded the others. Highly recommended. Go Excellent service from beginning to end. After visiting other Mazda dealerships in the city, this one far exceeded the others. Highly recommended. Go see Tosh! More
Excellent sales experience :) I got my first mazda 3 nice and blue , I'm looking forward to my next visit. Thanks again and I had wonderful sales experience . Hudo A I got my first mazda 3 nice and blue , I'm looking forward to my next visit. Thanks again and I had wonderful sales experience . Hudo A More
Great experience! This is my second time dealing with Bank St Mazda on the purchase of a new car. The first was a 2014 Mazda 3 and this time it was for a Mazda 6. I a This is my second time dealing with Bank St Mazda on the purchase of a new car. The first was a 2014 Mazda 3 and this time it was for a Mazda 6. I am very happy with the cars and with the service that I received from Bank St. Mazda. Tosh was knowledgeable, respectful and patient and I would not hesitate to recommend him to others in the market for a Mazda. More
Good sales experience This is our second Mazda purchase but first at this location. We knew we wanted an SUV of some kind and before settling for Mazda we started to look a This is our second Mazda purchase but first at this location. We knew we wanted an SUV of some kind and before settling for Mazda we started to look at other makes just to make sure nothing else compared. Mazda was our second stop while car shopping. We met Moe and when he started helping we could see he was very knowledgeable about the car. He saw that we had a baby with us so safety would be a big issue for us and explained all the great safety features it had. He gave us great deals and listened to all of our concerns. He is also soft spoken so you don't feel like you're talking to a pushy sales person. He told us when we walked in that he would give us a great deal and that we would be leaving with a car that we wanted and he was right! I would recommend him to anyone. More
Smooth Transaction Friendly guy that's eager to win your business. I was ready to walk away, but he made it worth my while. Will come back next time. Friendly guy that's eager to win your business. I was ready to walk away, but he made it worth my while. Will come back next time. More
Thorough and patient I had a very different experience this time when i bought my 2016 CX-5 and took ownership on July 8th, compared to when I bought my Mazda3, 6 years ag I had a very different experience this time when i bought my 2016 CX-5 and took ownership on July 8th, compared to when I bought my Mazda3, 6 years ago. I highly recommend dealing with the three guys I highlighted below. You will still have to negotiate but the process is a lot less insulting than with others that I have dealt with in the past and at other dealerships. I dealt with Performance Mazda, Kanata Mazda and 2 dealerships in Quebec province. None compared to the experience with Moe, James and Zein. Excellent job! More
Bought a 2016 Mazda 3GT TECH from Bank St Mazda Moe was awesome, from the initial phone call to see if they had what I wanted in stock to signing the papers. I made a surprise visit shortly after a Moe was awesome, from the initial phone call to see if they had what I wanted in stock to signing the papers. I made a surprise visit shortly after and there it was in the show room, the car I wanted and options and all. I sat down with Moe to look at the numbers, he was very pleasant to deal with! No pressure, no bs and very knowledgeable about what he was selling. I also dealt with Kevin the finance manager, again very professional and easy to talk to and most importantly no pressure or stress. Kevin even got me a better rate then what I was expecting. Theses two guys went over and beyond my expectations and would recommend anyone looking for a Mazda to deal with them. Loving the new ride 3GT TECH, what a car!! -Chris B More