BMW Markham

I had been buying BMWs since 1987 almost exclusively from Town And Country. I say almost exclusively because I bought one from Autohaus BMW when they first moved into the Unionville area where I lived until Town And Country. I say almost exclusively because I bought one from Autohaus BMW when they first moved into the Unionville area where I lived until recently. This did save me some travel time. But When T&C moved to Unionville I was delighted to be able to work with them again. I love the service I get from a local dealer, and Town+Country BMW really defines what good service is all about. It is why I continue to buy cars from them. I believe this is my 7th or 8th 3 Series, though I have also owned one 540i and also own a 2011 X3 as well as 328ix. They always keep me abreast of what is available and offer me great alternatives for financing. This time around, having selected a vehicle with the help of Albert Holtzman, my preferred sales rep, I was handed over to a young woman for my vehicle orientation. Jenmy Kwan was incredibly helpful in the orientation. She answered every question and even offered some great personal tips on how to program the cars selection buttons to better suit my needs and provide an even better driving experience. It was fantastic. Keep in mind that I have now owned a lot of these vehicles but she really showcased all the new programable features that I was not aware of. I never felt rushed. Every question was answered patiently and many with examples and help. She even helped me set up my SOS system. She was incredible. I would give Jenmy a 20 out of 10 as a goodwill ambassador. She has since called me to make sure I didn't have further questions. Very impressive I was completely satisfied with the experience at Town and Country BMW and with their staff, particularly. Albert Holtzman, Jenmy Kwan and Shelly Clark. They are all very helpful. Jim Cochrane runs a fantastic dealership in a very familial manner. I respect his business acumen and the way be puts customer service front and centre. I will continue to refer people to this dealership. More

Jason is very knowledgeable in presenting and recommending BMW's vehicle and key features. I'm happy with his services. Michelle is very patient to demonstrate the features of my new X3, over recommending BMW's vehicle and key features. I'm happy with his services. Michelle is very patient to demonstrate the features of my new X3, overall, we are satisfied. More

Mayur Goswani, Sales representative was excellent, great knowledge and lots of patience given my very busy schedule. Excellent customer service overall including Michelle Chen who walked me through the deta knowledge and lots of patience given my very busy schedule. Excellent customer service overall including Michelle Chen who walked me through the details of the vehicle when I picked it up. Congratulations to both of them. More

I have purchased new vehicles every 2-3 years, for the past 25 years. Amy was introduced to me when I entered the dealership, she is one of a few I felt comfortable dealing with. I hope Amy is around when past 25 years. Amy was introduced to me when I entered the dealership, she is one of a few I felt comfortable dealing with. I hope Amy is around when I am ready for another BMW in the next couple of years. It was a pleasure dealing with her, no pressure, easy going attitude. The 1 ½ hours information tutorial presented by Michelle was outstanding, I have never had anyone take that much time to show me all the features in a vehicle. George in you business office went above and beyond in making this deal happen. The key to success in any business is team work, Town + Country definitely has all the right players on their team. I will highly recommend the team I dealt with to my friends looking to purchase a new vehicle. More

My purchase experience was very pleasant. The service they provided was professional. I was completely satisfied. Both Joseph and Michelle I met were very nice and friendly. I`ll definitely suggest my fr they provided was professional. I was completely satisfied. Both Joseph and Michelle I met were very nice and friendly. I`ll definitely suggest my frineds to come to Town and Country BMW. More

Great Service. Second time we have purchased a new car and we were treated like we were the only customer they had that week.Like "Kings"! and we were treated like we were the only customer they had that week.Like "Kings"! More

I generally find purchasing vehicles stressful but Yoga Warren made my purchasing experience essentially stress free and a enjoyable one. I got a price that I thought was fair from the get go without the u Warren made my purchasing experience essentially stress free and a enjoyable one. I got a price that I thought was fair from the get go without the usual uncomfortable haggling. Michelle Chen did a good job of explaining the major features of the vehicle and was very thorough. I had the occasion to email her a few times after taking possession of the vehicle to clarify some things about my vehicle and she always responded quickly and completely. More

The Sales Consultant and Delivery Specialist have provided us with the best services, the excellent work and the most friendly greeting we have ever received from a car dealership. John and Miche provided us with the best services, the excellent work and the most friendly greeting we have ever received from a car dealership. John and Michelle, all your efforts are greatly appreciated and thank you very much. More

The service dept and everyone in it are amazing people. Professional, friendly, on top of everything and extremely knowledgeable. They know what they are doing. I never worry when I bring my car in for m Professional, friendly, on top of everything and extremely knowledgeable. They know what they are doing. I never worry when I bring my car in for maintenance, tire change, etc.because I know both me and my car will be well taken care of. All I can say is...thank youu! More

I am highly impressed with the way in which all customers are treated. Absolutely amazing service. I will recommend it to everyone If it wasn't for the professional and courteous manner of Rohan the service are treated. Absolutely amazing service. I will recommend it to everyone If it wasn't for the professional and courteous manner of Rohan the service manager I wouldn't drive my car such a far distance just to get it serviced at that location. More