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BMW Markham

Markham, ON

Overview
Employees
Reviews
4.5
602 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 602 reviews

May 28, 2025

Great dealership to do business with. Staff is polite, friendly and helpful. Jimmy is a great guy and tries to do his best to ensure that the customer is happy. More

by edey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Khatri
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May 28, 2025 -

BMW Markham responded

Edey, we’re so glad to hear you had a great experience at BMW Markham! Jimmy will be thrilled to know his efforts made a difference — we appreciate your kind words and look forward to welcoming you back again soon.

May 23, 2025

Always was treated well with respect in showroom and service. Pleasant people to deal with and will definitely consider my next vehicle from there . More

by Pcbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Shen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

BMW Markham responded

It’s great to hear you’ve consistently been treated with respect and kindness at BMW Markham. We appreciate your trust and look forward to assisting you with your next vehicle when the time comes!

May 22, 2025

The shuttle bus service is good for me. The receptionist is very friendly and he could speak mandarin is very important for me. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny he
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May 22, 2025 -

BMW Markham responded

Felix, it’s wonderful to hear that the shuttle service and friendly receptionist made a positive impression, especially with the ability to communicate in Mandarin. We appreciate you sharing your experience at BMW Markham and look forward to assisting you again!

May 01, 2025

The service was very friendly and honest with thorough explanation of services needed to be done. The shuttle service and the car wash was tendering. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Wong
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May 02, 2025 -

BMW Markham responded

It's wonderful to hear that you had a positive experience, DK! We're glad that our team provided clear communication and took care of you with the shuttle service and car wash. Thank you for choosing BMW Markham, and we look forward to serving you again soon!

April 24, 2025

experienced, good customer service, professional, kind, understanding, hardworking employees, Technical knowledge, Patience, good Communication skills, Problem solving, Ability to Use Positive Language, Ad More

by fare.nadimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nash
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Apr 24, 2025 -

BMW Markham responded

Thank you for highlighting the qualities of our team at BMW Markham! We're delighted to know that their professionalism and expertise made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

April 21, 2025

Jimmy is a great ambassador for the brand and worked hard to leave us satisfied. More

by speedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Katri
Print
Apr 22, 2025 -

BMW Markham responded

It’s fantastic to hear about your positive experience with Jimmy! We're grateful for his dedication to ensuring you're satisfied. We hope to welcome you back to BMW Markham soon!

April 16, 2025

Friendly. Very detail and professional. Great customer service and follow up call is super nice. More

by Johnnyho
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Lee
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Apr 16, 2025 -

BMW Markham responded

It’s fantastic to hear that you had a great experience at BMW Markham! We truly appreciate your kind words about the team's attention to detail and excellent customer service. Looking forward to helping you again in the future!

April 03, 2025

Extremely satisfied with the high level of service. Justin was knowledgeable, courteous and sincere. I wouldn’t hesitate to recommend anyone to this dealership More

by Chris
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

BMW Markham responded

Chris, We’re so glad to hear that you were extremely satisfied with your experience! It’s great to know that Justin’s knowledge and sincerity made a positive impact. Thank you for your kind words and for recommending BMW Markham—we look forward to serving you again in the future!

March 28, 2025

This dealership uses deceptive tactics to sell vehicles. Please avoid Jack and BMW markham as a whole. Also, PFAFF owner Chris, thank you for not replying to any of my emails. More

by BMWm4comp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Yue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 31, 2025 -

BMW Markham responded

P.M., it's never our intention to make our clients feel as though we are using tactics to pressure them into a purchase. We strive to provide a transparent and positive experience for everyone. If you’d be open to sharing more about your concerns, we’d appreciate the opportunity to discuss this further and see how we can make things right. Please reach out at your convenience. Best, Lance Tan - New Vehicle Manager - 905-477-2212

March 26, 2025

Great service! Advisor kept us informed all the way and fast turnaround and awesome service!! More

by Charleslai0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Print
Mar 31, 2025 -

BMW Markham responded

Charles, we’re so glad to hear you had a great experience at BMW Markham! It’s fantastic that your advisor kept you informed and provided fast, awesome service. We look forward to assisting you again in the future!

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