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Alberta Honda - Service Centre

Edmonton, AB

4.6
210 Reviews
Call Service Center (780) 474-8595

210 Reviews of Alberta Honda - Service Centre

Sort by
February 19, 2022

i just had a quick, good, and awesome service with them, thanks for that. thumbs up!! More

by bruno326
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lemoignan
Report | Print
Feb 22, 2022 -

Alberta Honda responded

Thank you for the 5-star review bruno326! We always strive to provide the best service possible, and we are glad you are happy with your visit to our dealership!

Helpful
February 14, 2022

Thank you to Melissa Pacheco who always is Fantastic in coordinating the Customers Service needs. Great Job, keep up the good work. Thank you so much. Kind regards, Dale B. More

by Dale B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Pacheco
Report | Print
Feb 16, 2022 -

Alberta Honda responded

Thank you for sharing your review Dale! We're so glad you are happy with your experience at our dealership. We have forwarded your compliments to Melissa, and we look forward to seeing you again!

Helpful
February 12, 2022

Excellent Saturday morning express oil change service!! The whole process was carried out in a most efficient manner!! Thank you! More

by dnlsauve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
7050 Danielle Lemoignan and crew
Report | Print
Feb 14, 2022 -

Alberta Honda responded

Thank you for choosing our Alberta Honda for maintenance, and leaving this great review dnlsauve! We are happy to have been of service.

Helpful
January 31, 2022

Service department was great. Rebecca was helpful and explained everything that was done to my vehicle. More

by jerrico.pangilinan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca dasilva
Report | Print
Feb 07, 2022 -

Alberta Honda responded

Thank you for choosing our dealership, and leaving the ultimate rating Jerrico! We are happy to have been of service.

Helpful
January 29, 2022

Good communication for booking and service. Alberta Honda is located close by. Since the SUV has only 30,000 km. I wasn't expecting many problems. More

by LNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Feb 07, 2022 -

Alberta Honda responded

Thank you for the 5-star rating! We always strive to provide the best service possible, and we are glad you chose Alberta Honda!

Helpful
January 28, 2022

Nothing changed. Comprehensive coverage is gone but did not bother to use honda plus coverage. Won't come back for sure. More

by HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle
Report | Print
Feb 14, 2022 -

Alberta Honda responded

We are sorry you feel this way HM. We want to know how your experience could have been improved, please give us a call at 780-474-8595, and ask for the Service Manager.

Helpful
January 22, 2022

poor service!!! book my car for oil change and window rubber change 2 weeks ago but end up lining up in the express oil change and they just lubricate my window for second time!!! More

by marycerv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
Report | Print
Jan 25, 2022 -

Alberta Honda responded

Hi marycerv. We sincerely apologize that our service was not satisfactory. We always aim to provide excellent customer service and carry our business with the highest standards. It is of deep concern that our standards were not met in your customer experience. We would like to understand what happened during your visit better, and you are welcome to contact our Service Manager at 780-474-8595.

Helpful
January 12, 2022

Melissa was excellent to deal with, she understood the problem and found a great solution More

by ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Jan 13, 2022 -

Alberta Honda responded

Hi Ken. Thank you for the 5-star review! Customer experience is our top priority, and we are happy that Melissa was of assistance. Our commitment is always to you the customer, and we look forward to seeing you again.

Helpful 1
January 10, 2022

The Service Advisor Melissa was very helpful and took the time to explain about Honda Canada bulletin More

by Shamee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Jan 10, 2022 -

Alberta Honda responded

Thank you for the great review Shamee! We always strive to provide the best service possible, and we are glad you chose Alberta Honda!

Helpful
January 07, 2022

Alberta Honda service advisor Rebecca very professional and she provided excellent services, I am very happy they solved my vehicle problem. Excellent service!! More

by Gurbachan Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca provided excellent service.
Report | Print
Jan 10, 2022 -

Alberta Honda responded

Hi Gurbachan. Thank you for rating us 5-stars. Customer experience is our top priority, and we are happy that Rebecca was of assistance. Our commitment is always to you the customer, and we look forward to seeing you again.

Helpful
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