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Alberta Honda - Service Centre

Edmonton, AB

4.6
210 Reviews

210 Reviews of Alberta Honda - Service Centre

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June 10, 2022

Rebecca was great to deal with for my vehicle services. I will be returning for all my vehicle needs. More

by Giob433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 15, 2022 -

Alberta Honda responded

Thank you for sharing your review Giob433! We're so glad you are happy with your experiences when visiting our service department, and we agree - Rebecca is pretty great!

June 01, 2022

Ive got my minder b service and got an excellent service with Melissa! She is knowledgeable and very accommodating. Good job Melissa! More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredric (Farid) Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa pucci
Jun 03, 2022 -

Alberta Honda responded

Hello Simon! We are happy to hear you had such a great experience during your recent visit to our service department, and that Melissa was able to assist. Our priority is your experience, and we thank you for choosing our dealership to service your vehicle!

May 31, 2022

Promised to wash the vehicle after the repairs but it was not done! Someone has to go again! More

by ashbilimoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 03, 2022 -

Alberta Honda responded

Hi ashbilimoria. Thank you for taking the time to share your experience at our dealership. Customer experience is our top priority, and we are constantly trying to improve in this regard. Our commitment remains to you the customer, and your concern has been brought to the attention of our management team. If there is anything else that you haven't shared in your review you are welcome to contact our Service Manager at 780-474-8595.

May 18, 2022

Great dealership, very friendly staff. Quick service appointment, did exactly what I asked for. Will be back More

by jtreasuure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
May 20, 2022 -

Alberta Honda responded

Thank you for the great rating jtreasuure! We always strive to provide the best service possible, and we are glad you chose Alberta Honda!

May 09, 2022

Excellent service and great communication by Melissa. Friendly, personable and professional service all around and work performed in timely manner. More

by Mrblais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci in servicing
May 11, 2022 -

Alberta Honda responded

Hello Mr. Blais. Thank you for both taking your time to share this super review! We are glad that Melissa able to assist you. Please don't hesitate to ask if we can help with anything else!

May 05, 2022

All good. No issues. Done on time. Good service. Good folks. Definitely will recommend Alberta Honda go others. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherryl
May 11, 2022 -

Alberta Honda responded

Thanks for reviewing and recommending us, we appreciate your business! If you need any other help with your vehicle please let us know.

May 02, 2022

It was good service was good Frederic is very good to ! Thanks for everything ! Until next time ! More

by carodion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredric (Farid) Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Alberta Honda responded

Hi Carodion. Thank you for the positive review! We always strive to provide the best customer service possible, and we are glad you are satisfied with the service we could provide!

April 29, 2022

Bad Customer Service We had our CRV detailed last April 1 of this year and was not satisfied as cupholders we’re not cleaned and there are dust everywhere plus we realized our mats we’re not returned More

by Gie
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle
May 02, 2022 -

Alberta Honda responded

Hello Gie. Thank you for bringing this to our attention. We always strive to provide the best service possible, and we apologize that your experience did not exceed expectations – this is not typical for our dealership. We are constantly striving to improve our level of customer service and your comments have been forwarded to our management team. If there is anything more in regards to your recent visit you are welcome to speak to our Service Manager at 780-474-8595.

April 28, 2022

Very professional staff. Quickly responding to questions given by email or phone. Very helpful and knowledgeable. More

by tomlaube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personal
May 11, 2022 -

Alberta Honda responded

Thank you for the great review Tom! We always strive to provide the best customer experience possible, and we are glad you chose Alberta Honda!

April 25, 2022

Danielle was very helpful and she’s very accommodating. She makes sure your needs are met and beyond your expectations More

by Daisy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle from service department
May 02, 2022 -

Alberta Honda responded

Thank you for sharing your review Daisy! We're so glad you are happy with your experiences when visiting our service department, and we agree - Danielle is a great help!

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