My experience with Alberta Honda was very good. Albert Tang was my primary contact and he was responsive, polite and helpful. He answered most of my q
My experience with Alberta Honda was very good. Albert Tang was my primary contact and he was responsive, polite and helpful. He answered most of my questions in a timely manner, even when I got aggressive with negotiating and he kept a courteous manner throughout. I actually enjoyed dealing with him as he was pretty straightforward with me and I highly recommend his services.
Danny Paulino was the sales manager who closed the sale--I appreciated his straightforward style and willingness to negotiate. He accepted my offer with minimal fuss which honestly made the experience of purchasing my new Civic that much easier.
Ray Tarrabain handled the finances side of it and there was truly no pressure here to buy any extras.
Overall, my experience here was very good. HOWEVER, I do caution you to do your due diligence, your research and make sure that all the numbers align properly EXACTLY as discussed. I unfortunately made the mistake of assuming that the deal was closed before I had signed the final papers and ended up paying a little more than agreed to. Given that the staff was really accommodating up until that point, I let the issue go (it may have been a communications error, to be honest, hard to say).
I've also been a customer with Alberta Honda for 14 years for my previous car so I was happy that I was able to continue my long-term relationship with this dealership.