Alberta Honda

Horrible scam I was told by phone call that we are approved with the new truck that we wanted, but when we came to the dealership see them. They told us was a mista I was told by phone call that we are approved with the new truck that we wanted, but when we came to the dealership see them. They told us was a mistake , we are only approved for something else and has to pay more interests on the car, which they could told us on the phone and not wasting our time, we are from out of time, and have had driven for 1 1/2 hour . And been talked to the salesman for few times to make sure the car we wanted is approved before we get there, he been saying no problem , but never mentioned the truck that we wanted is not approved. We got a feeling they tried to drag us there first without saying the truth, then talked us into something else, which is really dishonest . Definitely not recommend to friends and families . More

Awesome Service With my experience on your dealership... most of the staffs@Honda are friendly & very convincing....I wasn't planning to buy a new car that day but With my experience on your dealership... most of the staffs@Honda are friendly & very convincing....I wasn't planning to buy a new car that day but because of that...few hours later...I bought my new car... More

Very professional and knowledgeable I've had a great experience with Tony, his no pressure personality made the experience painless while his vaste knowledge answered my questions and hi I've had a great experience with Tony, his no pressure personality made the experience painless while his vaste knowledge answered my questions and his professionalism made me have confidence I was making the right decision. I would highly recommend Tony. More

DO NOT GO TO THIS LOCATION I have a very bad experience so I highly recommend not to take your car for service at this location. Before couple of months, I drop my car Honda CRV I have a very bad experience so I highly recommend not to take your car for service at this location. Before couple of months, I drop my car Honda CRV for service and after few hours I received a call from this location telling me you need to change your filters and we need to alignment to your wheels. They will scare you to the death by telling this could happen or that could happen to your car if you don't do it. So at that time I went ahead with whatever they suggested and I got a bill of $600.00. This morning I went again to this location for oil change and without checking they told me you need to change your filters. I was like how do you know without checking as I already change my filters before couple of months. His response was oh I didn't know that. This location wont see me anymore there. Some problems even though don't exist in your car but they will create one so that they can have more money. DO NOT GO TO THIS LOCATION. More

New HRV & lovely staff I'm picking up my new car tomorrow and the staff have been so helpful. They really listened to my needs and have done the best job in assisting me. Ma I'm picking up my new car tomorrow and the staff have been so helpful. They really listened to my needs and have done the best job in assisting me. Many thanks to everyone at the dealership! More

Dishonest you don't want to buy a car from this group. they are dishonest. they have done damage to my car which they refuse to take responsibility for. My head you don't want to buy a car from this group. they are dishonest. they have done damage to my car which they refuse to take responsibility for. My headlight was damaged when returning to fix the 8th error for my 3M, my windshield was damaged at pick up and I was never replied to after emails to them, the navigation isn't workjng properly because they don't know how to do a predelivery inspection, I had missing plastic snaps in the engine bay, my N2 tires were over inflated and they didn't want to drain the air out from the over inflation and fill it proper again with n2, I was given the car dirty when I bought it new and they told me it is not their policy to clean cars before a purchase. After reading many of the other posts from ripped off customers it is obvious this group doesn't care about the people they sell their cars to and they shouldn't be able to run a business in Alberta. They are thieves. you will most likely have problems dealing with them. please contact me if you have any questions. More

Warm, Friendly and Very Helpful - Wonderful Experience Coming to Alberta Honda to purchase a brand new HR-V was an awesome decision. Lorraine Lozano was an absolute pleasure to deal with! She took the time Coming to Alberta Honda to purchase a brand new HR-V was an awesome decision. Lorraine Lozano was an absolute pleasure to deal with! She took the time to listen to what our needs were (financial and car features) to help us find the perfect HR-V that we've been eyeing for a while! She definitely made the process of purchasing a new car an easy and delightful one. Not knowing much about cars, she took the time to explain the features of the car, and so much more. In addition to this, she helped me get the best value out of my trade in (which is usually a headache). She made this process easy and seamless. With this, she ensured that I got the best value and the best price for the HR-V that I wanted. Overall, Lorraine treated us with respect, and made us feel like we're family. With this, financing with Alberta Honda went very smoothly as well. Ray Tarrabain was very warm, patient and knowledgeable. He took the time to explain and answer many of our finance questions and inquiries. At the same time, the process was speedy, yet very accurate and thorough. One trait that I admire about Ray is that he is not pushy. He is very professional, and treated us with respect. He didn't question our decisions as some people in the auto business usually do. Ray was awesome to deal with! Finally, it was a pleasure to deal with Alex Yachimec. We felt that throughout the buying process he was involved. From the moment we stepped foot in the dealership to get a quote, until the day we drove off with our new HR-V, He was present and ensured that we were happy and content with the service that we were receiving! Overall, it was an extraordinary team effort from Alberta Honda. As a result, you made this customer very happy! We will definitely recommend this dealership to all of our friends and family! It was a definite pleasure doing business with Alberta Honda! Thanks team! More

Superior Customer Service We were looking for a Honda Fit for my wife and visited several dealers in the Edmonton and St Albert area. What stood out for us was Lorraine was kno We were looking for a Honda Fit for my wife and visited several dealers in the Edmonton and St Albert area. What stood out for us was Lorraine was knowledgeable, courteous and tuned in to our needs, She is bright and intelligent and made the buying process a great experience. The manager, Alex, is also excellent. He gave the impression from the outset that his role was to actually win our business. This is rare in my experience. He came up with a trade in option that really suited our needs and then helped us with some extra touches that just underlined we were at the right dealership. Ray in Finance finished it all off with courtesy and efficiency. My wife picked up her car yesterday and couldn't be happier. More

Pre-approval with banks? NO PROBLEM with them I have a hard time choosing used vehicles. I shopped in Saskatoon and Lloydminster Honda, but I can't get an approval since I'm new to Canada. Only M I have a hard time choosing used vehicles. I shopped in Saskatoon and Lloydminster Honda, but I can't get an approval since I'm new to Canada. Only Miss Lorraine got an approval for me in Edmonton. When I am finally ready to get the car, I don't have a ride. She offered and picked me up in Saskatchewan then drive home with a car. I'm new at work buy they got me approved with 60 days no payments. I really appreciate all her help, the headache is gone, now I can settle in Canada. She took an extra mile to help me. Kim also advised me about how credit works and discuss the numbers really well. Job well done to Lorraine and Kim. More

worst service-don't bother booked an appointment with them for brake service and Oil, upon arrival they changed the price and then offered a $ higher quote than Go Honda Edmonto booked an appointment with them for brake service and Oil, upon arrival they changed the price and then offered a $ higher quote than Go Honda Edmonton, when I quoted Go Honda price, the service Adviser (Brian) who was acting as if he was doing me a favour decided to match the price. When I said I will rather give my business to Go Honda who offered me $40 off without any bargain he said "I believe you are taking advantage of my kindness" It just pissed me off and I refused to do any business with them even if they offered me a lower price than Go Honda More