Advantage Ford

Excellent Service After leasing our Ford Focus last year, we decided to return when we wanted to trade in our other vehicle. We returned to Advantage Ford and Ahmed Or After leasing our Ford Focus last year, we decided to return when we wanted to trade in our other vehicle. We returned to Advantage Ford and Ahmed Orfi because he took such good care of us the first time. Marc Stokes went above and beyond to ensure we received our financing. We would recommend this dealership because they listened to what we wanted and worked to help us find it. More

Great experience Went in to see Rob as he was recommended by a friend, was looking to buy a new SUV but was unsure of which one I wanted exactly. He took the time to Went in to see Rob as he was recommended by a friend, was looking to buy a new SUV but was unsure of which one I wanted exactly. He took the time to go though the models to find the one that would best suit my families needs. He took the time to answer all my questions and was able to guide me through the buying process with ease. I love my new SUV and would recommend any of my friends or family to go see him for their next vehicle purchase. More

Fabulous service This dealership understands and consistently delivers highest quality customer service. In three years, they have never failed - always on-time, lots This dealership understands and consistently delivers highest quality customer service. In three years, they have never failed - always on-time, lots of contact to advise and confirm. Most importantly, everyone smiles and asks if you have been looked after. -- Absolutely the best customer service that I have ever experienced from a dealership. More

Great Experience I decided to purchase my first Mustang and needed a dealership which had a knowledgeable and professional staff. My sales consultant was Rob Davidson I decided to purchase my first Mustang and needed a dealership which had a knowledgeable and professional staff. My sales consultant was Rob Davidson and he guided me through all the options available. Rob's detail knowledge of Mustangs with emphasis on performance and future value helped me select my Convertible. He further extended his offer to introduce me to Mustang Clubs which I am interested in. My experience was awesome and I would highly recommend Rob. Ken Livingston and Shane Robb were also very helpful, knowledgeable and friendly. More

Battery Problem Bought my Ford Edge from here in 2010. The battery suddenly died. Called the dealership and although they were booked up told me to come down and they Bought my Ford Edge from here in 2010. The battery suddenly died. Called the dealership and although they were booked up told me to come down and they would fit me in. Was told on the phone that it would take an hour Go there and they worked on it right away right in the drive in service area. Was Ina no out in half an hour. The service manager greated me and ensured the issue was solved. Great service all around.. Ross More

not happy with my experience I recently purchased a used truck from Advantage Ford in Calgary, I live 12 hours away and did most of my dealings over the phone. when I decided on t I recently purchased a used truck from Advantage Ford in Calgary, I live 12 hours away and did most of my dealings over the phone. when I decided on the truck I wanted I told them I would make the 12 hour drive South to pick it up. When I arrived at the dealership and looked the truck over there was a dent on the passenger side box with very deep scratches, a dent on the driver side door, and a 2" in diameter hole in the box of the truck, all of which he failed to tell me over the phone before I made the 12 hour drive. Then it was time to take it for a drive, when I got in the truck the smell of cigarette smoke hit me in the face, this was a heavily smoked in vehicle which they also failed to tell me over the phone before I made the drive down, in my opinion, that is a big deal. I took care of most of the financing stuff over the phone and felt pressured into buying this truck even though I knew I didn't really want it. I get the truck home and my wife can't stand the smell, she won't even get in the truck let alone put our 17 month old sons in it, left over smoke residue can be very harmful for small kids with allergies. They did a very poor job at cleaning it also, a truck that was smoked in should of been sent out to professionals to be shampooed, the whole nine yards but they didn't even wipe down the seats, I found stains on the back leather seats that were very easy to wipe off which told me it wasn't cleaned very good at all. I'm going to do my best to get the smoke smell out of this truck, I'm going to start by scrubbing every inch of the interior and if that don't work I guess I'm stuck with a very expensive lawn ornament. Thanks Advantage Ford! When a guy is driving from that far away it should be your job to tell them every little detail about the vehicle so there is no surprises when you get there but you dropped on that one. This experience put a bad taste in mouth towards Ford. More

Great experience with sales and service They have a new general manager in place and it shows. I had a great experience purchasing a new truck and with service on my wife's car too. The expe They have a new general manager in place and it shows. I had a great experience purchasing a new truck and with service on my wife's car too. The experience was what it should be - They were personal, professional and I will continue to come here for great pricing and service. More

Deb in the Service Department is awesome a I have been taking my truck to Deb in Service for many years and she is amazing to deal with. Very trustworthy and I recommend her to family and frie I have been taking my truck to Deb in Service for many years and she is amazing to deal with. Very trustworthy and I recommend her to family and friends.. Jeff More

Customer Service Opinions Customer service is excellent.they fixed my car in a very good way. Debbie koenen is very good in customer service. If i have a problem to my car s Customer service is excellent.they fixed my car in a very good way. Debbie koenen is very good in customer service. If i have a problem to my car she's offering herself to help me!!! All the employee there in advantage are very good in service. More

I love my truck Kayla Rusichuk, Chris Nechi, Tim Tubman, Marshall Groenen, Ken Livingstone and their fellow associates were amazing. I know their names because I chos Kayla Rusichuk, Chris Nechi, Tim Tubman, Marshall Groenen, Ken Livingstone and their fellow associates were amazing. I know their names because I chose to remember them out of respect, they went above and beyond. Thank you for putting me in an amazing truck at a great price and making sure I was satisfied. More