Wayne was extremely helpful informing me about the benefits of winter tires, when to put them on and when to take them off, price comparisons with other dealers talked about the benefits of buying tires through treadnation also mentioned the $70.00 mail-in rebate. Overall he was friendly, sincere and above all did not make me feel foolish about my questions. Sometimes women are treated differently than men when it comes to vehicles. He definitely knows his job it was his knowledge, attitude and that he was very helpful that sold me on the tires, along with the price of course. I would definitely recommend my friends and family deal with Wayne if they were needing tires or buying a new vehicle, I would hope that the other employees in different departments would offer equal service to Wayne's.