Acura Centre of Saskatoon

Service manager needs retraining in customer service! ! These rating are from sales but wait till you need servicing!! There is a reason they don’t split the sales and servicing if they did I’m sure it w ! These rating are from sales but wait till you need servicing!! There is a reason they don’t split the sales and servicing if they did I’m sure it would be a BIG FAT ZERO!! Don’t trust them with anything more than an oil change!! More

Thank you Sarah for great service, and attention to details. Thank you Walid Hussan, you have great staff. I will be back again! details. Thank you Walid Hussan, you have great staff. I will be back again! More

Bought my Toyota from Acura Saskatoon in April 2020. Went in for a complimentary oil change in January 2021. A month later found out I as missing a huge black metal piece that covered everything under Went in for a complimentary oil change in January 2021. A month later found out I as missing a huge black metal piece that covered everything under the hood, save the windshield wash... I've been calling getting the run around since February this year! They finally ordered the part. They didn't call to tell me it was in even though I verified they had the correct phone number on file for me. It took 4 calls over 2 days to finally find out that had the part... went in today to have it replaced. They ordered the wrong part and told me that the part I say is missing doesn't exist! They will do nothing further! xxxxty service, zero accountability and certainly not customer-focused!!! I sat and wondered if I would have been treated differently, had I been a man! More

Best service rep I have met! Suyu is always my go-to girl when it comes to Acura centre service. She always can help easily and quickly book the service appointments, get my car fixed and cleaned quickly and when it comes to Acura centre service. She always can help easily and quickly book the service appointments, get my car fixed and cleaned quickly and flawlessly in the most cost effective way! She also helped me to figure out the problem on my car caused by the third party body shop and helped me to claim the payment! She is just the best! More

Having difficulties with my 03 CL with no answers. Suyu phones me at home and within three days later car is fix. Great service from Suyu and honestly the person I care to deal with. Thx again Suyu as alwa phones me at home and within three days later car is fix. Great service from Suyu and honestly the person I care to deal with. Thx again Suyu as always great work! More

Amazing Service! I always get wonderful service at Acura Centre, but this week when it was -40 my MDX wouldn't start, and roadside assistance was going to take hours, I always get wonderful service at Acura Centre, but this week when it was -40 my MDX wouldn't start, and roadside assistance was going to take hours, I called Acura Centre and George came over right away to help me boost my car, then called service to get my vehicle in that day and arranged a loaner for me to drive. That kind of service goes way above!! I always get great service from Suyu and James is always helpful and is very committed to making sure you leave happy! I would highly recommend Acura Centre to anyone!! More

The great service and professional Suyu Everytime I have my vehicle serviced Suyu is there to greet me with great enthusiasm. She is very through and always is very helpful. She is the best. Everytime I have my vehicle serviced Suyu is there to greet me with great enthusiasm. She is very through and always is very helpful. She is the best. More

Trying to charge me extra I asked them to fix my car and it was already diagnosed. they were asking 150$ again for diagnosing fee. Very bad customer service. But parts departme I asked them to fix my car and it was already diagnosed. they were asking 150$ again for diagnosing fee. Very bad customer service. But parts department is nice. I wonder how many people got ripped off like this. Unbelievable from an Acura Service Centre More