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Acura Centre of Saskatoon - Service Centre

Saskatoon, SK

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25 Reviews

25 Reviews of Acura Centre of Saskatoon - Service Centre

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July 09, 2021

Bought my Toyota from Acura Saskatoon in April 2020. Went in for a complimentary oil change in January 2021. A month later found out I as missing a huge black metal piece that covered everything under More

by judy.walters68
Recommend Dealer
No
Employees Worked With
Alf Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Having difficulties with my 03 CL with no answers. Suyu phones me at home and within three days later car is fix. Great service from Suyu and honestly the person I care to deal with. Thx again Suyu as alwa More

by hissman
Recommend Dealer
Yes
Employees Worked With
Wayne Swicheniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suyu Zhang
September 28, 2020

Best service rep I have met! Suyu is always my go-to girl when it comes to Acura centre service. She always can help easily and quickly book the service appointments, get my car fixed and cleaned quickly and More

by Yating
Recommend Dealer
Yes
Employees Worked With
Suyu Zhang
January 17, 2020

Amazing Service! I always get wonderful service at Acura Centre, but this week when it was -40 my MDX wouldn't start, and roadside assistance was going to take hours, More

by kimS
Recommend Dealer
Yes
Employees Worked With
George Benneyworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suyu Zhang, James Krawchuk
October 23, 2019

The great service and professional Suyu Everytime I have my vehicle serviced Suyu is there to greet me with great enthusiasm. She is very through and always is very helpful. She is the best. More

by Karen McMillan
Recommend Dealer
Yes
Employees Worked With
Suyu Zhang
September 14, 2019

Had B service with ADS inspection Excellent customer service. Great Type B service and no significant issue with ADS was noticeable, albeit strange noise probably from the struts were More

by MJ
Recommend Dealer
Yes
Employees Worked With
Suyu Zhang
Sep 19, 2019 -

Acura Centre of Saskatoon responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Regards, The Acura Centre of Saskatoon Team

May 03, 2019

Trying to charge me extra I asked them to fix my car and it was already diagnosed. they were asking 150$ again for diagnosing fee. Very bad customer service. But parts departme More

by Welcome
Recommend Dealer
No
Employees Worked With
Service Staff
April 19, 2019

Request for Service I contacted Saskatoon, April 04, to seek an appointment for Monday morning. (Since it's a 6 - hour drive, I planned to travel on Sunday and was seeki More

by billv
Recommend Dealer
No
Employees Worked With
Mark Loeppky
Apr 25, 2019 -

Acura Centre of Saskatoon responded

Thank you for taking the time to voice your concern. My names is James Krawchuk and I recently accepted the position as General Manager Acura Centre Of Saskatoon. I would welcome the opportunity to speak with you to address your concerns. Please feel free to contact me at the dealership 306-242-8688.

Apr 25, 2019 -

billv responded

Thanks James for responding. I was simply reaching out to Mr. Loeppky to share my experience with the expectation he may find it unacceptable. By not responding to me, I am left to reach my own conclusion - which I have done.

March 30, 2019

I felt At home. Like visiting family members. Super friendly service. Every Employee I dealt with knew about their dealership and how it runs. What's the most important thing I look for when I wal More

by Ricer Civic Squad
Recommend Dealer
Yes
Employees Worked With
Dom Paynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritch Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzy Ettinger, Abby Coumont
March 07, 2019

Excellent Service Ginger was so helpful on the phone in explaining the process about a seat-belt issue I had. I didn't know much about the process but she got me in as More

by cjf501
Recommend Dealer
Yes
Employees Worked With
Ginger Kelly
1
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