401 Dixie Hyundai

Efficient & friendly Devanne was great to work with! My service appointment was hassle-free and efficient. All the paperwork was ready for me to sign so I could be in and Devanne was great to work with! My service appointment was hassle-free and efficient. All the paperwork was ready for me to sign so I could be in and out quickly during a busy work day. More

Amazing Team! Amazing Service! The Hyundai 401 Dixie team did an amazing job in handling us from the time we set foot until we got our car. It was a pleasure talking and dealing wit The Hyundai 401 Dixie team did an amazing job in handling us from the time we set foot until we got our car. It was a pleasure talking and dealing with the team. Hats off to Ceci, Ams, Darryl and Greg for doing and extending their hand to make the experince smooth and even though there were some minor delays in delivery. Keep it up! I highly recommend Hyundai 401 Dixie and can't wait to recommend this dealership to friends who plan on buying their Hyundai vehicle. More

Horrific experience w.r.t. customer service, car quality, sa I bought a Honda Civic, Hyundai Certified, Model 2014, price $17,000. It was supposed to be delivered on May 31, but when we reached to pick the car, I bought a Honda Civic, Hyundai Certified, Model 2014, price $17,000. It was supposed to be delivered on May 31, but when we reached to pick the car, the sales rep asked us to wait for 2 hours because of some documentation delays and later said that the car plates are not sent for registration. Later after inspecting the car, it was not even cleaned, rust free protection for which they charged us was not there. This made us go mad because we left early from work, wasted 1-hour commuting and another 2 hours waiting and got nothing in the end. After facing such humiliation the sales rep said that if you do not want the car, we can return back your money. After an intense argument, the sales manager came and made us calm by committing that we will get the car ready by 3 pm. We went to pick the car at sharp 3 pm the next day and got freed by 5 pm. So another 2 hours wasted because the car wasn't ready. So few days of driving the car, we observed a strange grudging sound, which went unnoticed. Later, the sound increased when the car crosses the speed of 40Km/hr, and intense vibration was also felt at the front seats. So, I went for a checkup and came to know that the front wheel bearings have problems and need to be replaced ASAP because of safety concerns. Also, there was some driver's side door issue. I went to Hyundai service center and told them the issue and asked them how the xxxx this car passed the safety when the front wheel bearing is damaged and noisy. It's a threat to my life when driving this car, what if the bearings got ceased during high speed or anything else happened. Who would be responsible! The service in charge didn't admit their safety inspection fault and said this doesn't come under safety check. He said that I have to take my vehicle to the dealership for warranty claim and only 10days are left for the warranty to end. He didn't even offer a replacement car during the time my car would have gone for repairs. So, I planned to take car directly to the dealership and not through Hyundai Dixie because of their mis-commitments and poor quality standards. Also because of poor customer service which I had experienced since day 1. I went to Honda Mississauga, great customer service, great technicians. They inspected the car and found out few more issues other than the wheel bearings, which I paid extra for repairs. They also gave me a loaner car, till my car was repaired. So, the end result, Hyundai Certified is all crap! They are playing with customer's money, time and life. More

Great Service My first car and my experience of buying a car here was delightful. I was explained and helped well by the staff who made the transition for me easier My first car and my experience of buying a car here was delightful. I was explained and helped well by the staff who made the transition for me easier. I would definitely recommend this dealership to my friends and anyone who is willing to buy a new car. More

Great Service! We had a wonderful experience in purchasing our car from Maria and Darryl. They were both friendly and caring and honest about their advices to us. Th We had a wonderful experience in purchasing our car from Maria and Darryl. They were both friendly and caring and honest about their advices to us. Their level of customer service made our journey pleasant and put a smile on our faces. Thank you! More

An all around great dealership! I bought a used Sonata 2.0T from this dealership. It drives amazing and really fun. They have an excellent service team, they fixed any minor concern I bought a used Sonata 2.0T from this dealership. It drives amazing and really fun. They have an excellent service team, they fixed any minor concern I had with the car right away. Very polite and honest dealership in my opinion. My Sonata was fairly priced as well. Other than taking great care of my car, what I noticed most about this dealership is that they really care about their customers, and work hard to fix any concerns. I've dealt with a couple dealerships before, this is probably the best one I've been too. Definitely going to fix my car here from now on. Erick was the sales associate that helped me out, very honest and a great sales person to deal with. Had a solution for any concerns I brought up, as well as being very patient. I highly recommend this dealership! More

Great customer service !!! I had great experience purchasing my first car and would recommend anyone looking to buy car. They provide excellent service compare to other dealers I had great experience purchasing my first car and would recommend anyone looking to buy car. They provide excellent service compare to other dealers i previously visited. More

Great Service Trevor Shirley was the Sales Representative helping us. He was very professional and courteous and listened attentively to the list of items we were l Trevor Shirley was the Sales Representative helping us. He was very professional and courteous and listened attentively to the list of items we were looking for in a vehicle. Trevor went above and beyond in ensuring we were satisfied in our choice and followed up with me after the purchase was completed. I am extremely satisfied with he quality of customer service by Trevor and Greg as well all the staff in this dealership and would be coming back for any future business. I highly recommend them. More

Richard Hu Richard, was amazing, very understanding and did everything possible to satisfy our needs, I would highly recommend him, he is also very friendly Richard, was amazing, very understanding and did everything possible to satisfy our needs, I would highly recommend him, he is also very friendly and patient. More

Excellent Dealership This is the second car we have bought from 401 Dixie Hyundai. Because of the great service the first time, they were the first dealership we called w This is the second car we have bought from 401 Dixie Hyundai. Because of the great service the first time, they were the first dealership we called when we decided to buy a second car. Maria Merida was friendly, knowledgeable and a pleasure to deal with. She was always there to answer any questions we had and got us a very good price on the particular car we wanted. Erick was also a pleasure to deal with, he fully explained every feature of the car (and there were quite a few!) with great patience. He went so far as to set up all the features for us and reviewed them all prior to us leaving the lot. And one more employee that needs mentioning is the sales manager Johnson Li who went the extra mile to make sure were happy and satisfied customers. We highly recommend 401 Dixie Hyundai and their staff. More