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401 Dixie Hyundai
Mississauga, ON
1,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,098 Reviews of 401 Dixie Hyundai
January 17, 2016
Scheduled service (36,000) From beginning to end was provided with excellent service. From walking me through exactly what was required to offering my daughter and myself bevera From beginning to end was provided with excellent service. From walking me through exactly what was required to offering my daughter and myself beverages (multiple times) to a status update so I was not left in question of Shawn my car would be done More
by Ryan001
Employees Worked With
Anna Mazzei
Helpful January 15, 2016
Easy Oil Change I dropped in without an appointment, was granted quick service and a shuttle ride to and from my office. My only concern was that they had granted a I dropped in without an appointment, was granted quick service and a shuttle ride to and from my office. My only concern was that they had granted a very long shuttle ride to an other customer so a number of people had to wait a longer than expected time for the shuttles return. This was an inconvenience for those of us who work near the dealership but too far to walk it comfortably. They did provide a second shuttle and managed to minimize the problems. Sometimes being too nice can be a problem too. More
by Cris1965
Employees Worked With
Anna Mazzei, Cheyenne Parsons
January 14, 2016
Hyundai Dixie - The Dream Team! Hi There, My name's Nicholas and I recently visited Hyundai Dixie for my regular oil change and servicing. This was my first time at this dealership Hi There, My name's Nicholas and I recently visited Hyundai Dixie for my regular oil change and servicing. This was my first time at this dealership as I needed a new location closer to home that values service and friendliness. I previously went to Hyundai Cooksville and Hyundai Kitchener for appointments but always received poor service, lack of care and sarcasm. This experience was much different. I called in letting Dixie know I was running a bit late due to traffic and weather conditions and they were totally empathetic - the gentleman on the phone said "not to worry, please drive safe, you're safety comes first." Once I arrived, Anna, from service greeted me warmly and genuinley. She asked how she could help and made sure that my service was prioritized. Anna also went above and beyond to see if I was still eligible for my discount ( a coupon I usually receive in the mail but happened to forget to bring). Next, she proceeded by giving me a tour of the dealership to make me feel right at home. I was so blown away by the friendliness and warmth of the dealership I even felt empowered to shop around for another new vehicle for my partner as a surprise. I later met a sales agent by the name of Trevor. I wish all sales agents were as helpful and respectful as Trevor, He understood where my buying intentions were and did not exert any pressure (which I can't say happens in other locations). At the end of our conversation I sat down in the lounge and noticed my vehicle parked right near the entrance as if a valet agent was helping a guest. Next, Anna approached me, kindly letting me know that my service was completed. She went over my invoice thoroughly and clearly, so that I was fully aware of what was done on my vehicle and what to expect on my next service appointment. I really appreciated this act because Anna didn't assume anything. She left me feeling comfortable and extremely happy that my service was done quickly and efficiently. And also managed to save me a few bucks. I am so happy I found this dealership as I plan on going back there for every appointment going forward! Thank you Anna and your team! Cheers, Nicholas More
by Nicholas
Employees Worked With
Trevor Shirley, Anna Mazzei
January 14, 2016
Above and beyond customer service standards. I had my car in for some repairs. The shuttle driver took me home and picked me up when the car was ready for pickup. However, by the time I was sup I had my car in for some repairs. The shuttle driver took me home and picked me up when the car was ready for pickup. However, by the time I was supposed to pick up my car I was very ill and not able to drive, and could needed help walking. Both Mitch Harvie and Cheyenne Parsons went out of their way for me, especially Cheyenne who drove me home in my car and even parked my car in the underground garage for me!. More
by S. Strauss
Employees Worked With
Mitch Harvie, Cheyenne Parsons
January 14, 2016
The little desk in the middle of know ware I was there for an hour thats when i met this young lady I ask her what she did wrong to be out in the middle she told me she was a greater that was I was there for an hour thats when i met this young lady I ask her what she did wrong to be out in the middle she told me she was a greater that was her job she made me a coffee and asked my reason for being at the deeler ship More
by jdwbear52
Employees Worked With
Cheyenne Parsons
January 13, 2016
Anna is awesome The service centre is very helpful. Anna is the best and will help you in any way she can. That's why I keep going back to that dealership. The service centre is very helpful. Anna is the best and will help you in any way she can. That's why I keep going back to that dealership. More
by Marianna Jones
Employees Worked With
Anna Mazzei
January 13, 2016
Thank-you 4 all your service I have been brining my car there for years and I must say Anna Mazzei is great. She knows what the true meaning of customer service. Will bend over b I have been brining my car there for years and I must say Anna Mazzei is great. She knows what the true meaning of customer service. Will bend over bavkwards and go out of her way to help. I would recommend her to anyone,all my friends, family and co-workers all know about how Anna treats me at 401 Dixie Hyundai. She is the reason I always go there. More
by James2210
Employees Worked With
Paulette.J, Anna Mazzei
January 13, 2016
Anna provided excellent service. Prompt, courteous and friendly service. Anna gave sound advice on my four new snow tires and what to do with the regular ones. Car was delivered on ti Prompt, courteous and friendly service. Anna gave sound advice on my four new snow tires and what to do with the regular ones. Car was delivered on time as promised. I was very happy with Anna and the dealership. More
by Geoff
Employees Worked With
Anna Mazzei
January 13, 2016
Excellent Service from Service Adviser Anna Mazzei I am very happy to recommend Anna on her excellent service. She is always pleasant, courteous and best of all has great knowledge and always answers I am very happy to recommend Anna on her excellent service. She is always pleasant, courteous and best of all has great knowledge and always answers all my questions. Excellent Work Anna! I will recommend all my friends and family to go you! When I leave Dixie 401 service I am leaving with 100% satisfaction! Thank you for all that you do Anna Mazzei! keep it up. Derrick More
by Derrick
Employees Worked With
Anna Mazzei
January 13, 2016
Anna went above and beyond ! I took my daughters car in for something I was hoping was minor ..... it turned out that it failed in many areas and my bill was going to be something I took my daughters car in for something I was hoping was minor ..... it turned out that it failed in many areas and my bill was going to be something I hadn't planned on. Anna went over every issue on the vehicle and they were things that did need tending to - Immediately! She was more than understanding and insisted that nothing on the invoice would be done unless it was necessary. She assured me that all the parts were Hyundai products and even though I could get some of the work done elsewhere, explained all the pros and cons. After being re-assured by Anna on many things, I went ahead and had all the work done. I am glad I did and have nothing but high praise for Anna. Her personality and knowledge were above and beyond! Thank you More
by GClark
Employees Worked With
Anna Mazzei, Cheyenne Parsons
