401 Dixie Hyundai

Great experience with no pressure to buy! Purchasing a Vehicle at 401 Dixie Hyundai was a great experience. All the staff was friendly and made you feel really welcome. Ceci was awesome, very Purchasing a Vehicle at 401 Dixie Hyundai was a great experience. All the staff was friendly and made you feel really welcome. Ceci was awesome, very knowledgeable and was able to answer any questions we had. We never felt pressured to purchase which was appreciated. Marty S More

Very nonprofessional Regretfully,worst kind of experience at dealership.Their service department is a mess n totally run by nonprofessional persons. Forced me to pay for Regretfully,worst kind of experience at dealership.Their service department is a mess n totally run by nonprofessional persons. Forced me to pay for service which was supposed to be covered with warranty. Trued to contact them many times regarding engine problem, my calls were screened out, left messages, no response.As a last resort even sent an email to Principal representative derailing the whole issue in September 2018 still no response. This explains their attitude towards customers.I would never ever recommend them.Beware. More

Great experience We had a wonderful experience at 401 Dixie have never been there but Ceci made us feel very welcome and helped us to understand our car the whole serv We had a wonderful experience at 401 Dixie have never been there but Ceci made us feel very welcome and helped us to understand our car the whole service was wonderful including the office people thank you all Mary More

Used car purchase This was the Best buying experience that I have had in a long time, Greg was the best, he got things done in a timely manner, and the used car that I This was the Best buying experience that I have had in a long time, Greg was the best, he got things done in a timely manner, and the used car that I purchased looked like a New One, thank you Service Department. I will recommend this Dealership to all my friends in the Niagara Region. Yes that is rite I drove from Niagara to purchase a car 401 Dixie Hyundai , That states it all , and a shout out to Ben for the paper work. Regards Iain Campbell More

Oil Change takes 2 hours and no car wash There is no Point to schedule the Appointment there I have booked the Appointment to Engine Oil change only on 18th April at 5:30 pm, I was there There is no Point to schedule the Appointment there I have booked the Appointment to Engine Oil change only on 18th April at 5:30 pm, I was there on time and give my car key to the service advisor and I was waiting and can see my car parked outside, Mechanic came and pick up my car at 6:55 pm and return the car at 7:25 pm. It took almost 2 hours to just oil change and that is with a scheduled appointment Also, Car was not washed so I asked the service advisor and she gives me very rude answer that "they don't wash the car now and not give wash coupons anymore If you want then come back again at new location and they will wash the car and if they don't at that time then I will wash your car" They used to be very nice, I guess have to look new dealer for service now More

Best place to buy a new car if Hyundai fan. Staff is amazing especially Maria Olenik the best sales person I ever met. Greg and Benjamin gave best advise in picking up the car according to choi Staff is amazing especially Maria Olenik the best sales person I ever met. Greg and Benjamin gave best advise in picking up the car according to choice. And service was very fast. Really felt homely. Ronak Bhatt More

The service received was amazing I have a great experience purchasing a new car in this dealership. Ceci Cao was my sales representative and I am very happy for her help. She was ver I have a great experience purchasing a new car in this dealership. Ceci Cao was my sales representative and I am very happy for her help. She was very helpful and understanding of my needs. More

Purchashed New Vehichle I was looking for my 4th Hyundai I originally wanted a used vehicle. Spoke to Ceci and it worked out better for me to get a new vehicle. Even though I I was looking for my 4th Hyundai I originally wanted a used vehicle. Spoke to Ceci and it worked out better for me to get a new vehicle. Even though I had to wait a few days for the vehicle it was a seemless process. Ceci was very attentive and always returned my calls in a timely manner. She got the vehicle I was looking. The overall service I got was great. More

New Car Purchased I was in kind of a rush to purchase a new car. Family member has a Hyundai Tucson 2013, and I'm satisfied enough to buy a new one. Ceci and the team t I was in kind of a rush to purchase a new car. Family member has a Hyundai Tucson 2013, and I'm satisfied enough to buy a new one. Ceci and the team there are helpful, efficient and actively communicating with me about my options and their moving sales. I got my new car with a decent price in less than 5 days. More

Extremely bad service treatment Extremely bad customer service. This is not the first time, when you call them, most of the time the team that service the call doesn't respond proper Extremely bad customer service. This is not the first time, when you call them, most of the time the team that service the call doesn't respond properly. A few times they have been clearly caught making up. Again this last time, I went for an oil change. The next oil change sticker wasn't updated. The next oil change mileage wasn't available on the system. When I asked they kind of made up a number. This is really unacceptable. The service quality has gone down seriously over the years. No I find the team that is working is master of misleading the customer. Failing on keeping the same standard is one aspect; misleading is another aspect. Something to seriously think, if you are getting into a long term relationship with 401 Dixie Hyundai. More