401 Dixie Hyundai

My dad recently purchased a Tucson from this dealership. The experience with our sales guy Trevor Shirley was great and we couldn't have asked for more. We had called the show room to see if they had cars The experience with our sales guy Trevor Shirley was great and we couldn't have asked for more. We had called the show room to see if they had cars available. He had 2 models set aside for us to test drive, he explained all the details of the car as well as the costs associated when we were ready to buy. He even put a sold sign on our car right away with our name on it. Unfortunately not all sales associates there follow the same protocol because the next day we got told that the car we bought was sold to someone else the same day. I was really upset but the sales manager ( I think his last name is Dost) handling our purchase was able to find another car the exact model and colour. The day of our pick up, things seemed to have started on a great note but turned south quickly. We opened our car door and things that should have been in our car was missing. We were told they ordered it and it will be there that week. I politely told them we were not going to take the car, and my dad was ready to walk away from the sale. But the finance director Sal was able to step in and locate the things missing in the car and give It to us so we could finalize the sale. We came back in and signed the rest of the documents, paid the rest of the deposit and went back out to the car to do the walk through. We handed the lady at the front desk our deposit ( an envelope of cash and a cheque). She left the front desk with the envelope of cash and brought it to the back to get it counted ( my dad and I was wondering why she would do such a thing) then she came back and told us that we were 100 dollars short. You better believe I was furious at this point, my dad counted the cash, I counted it and the teller at the bank counted it. Now all of a sudden you take it out of our sight to count and it is missing $100 dollars. At that point we felt like we had made the worst mistake coming to hyundai to buy a car. But then Sal the sales director saved the day again and got the issue sorted out. The people here are nice and they have alot of employees that are willing to go over and beyond to make sure the buyer is happy, even if they were not originally apart of the sale. For that I definitely would have given 5 stars. But I know that with all these little mistakes, they have learned from it and assured us it was discussed in there meetings to prevent this from happening again. More

Every thing was nice and Prabh is nice and service was very good I’m very satisfied very good I’m very satisfied More

I recently purchased a car from 401 dixie Hyundai , and my experience was exceptional, largely thanks to Jorge. From the moment I walked in, Mausod was there to assist me. He is an awesome and incredibl my experience was exceptional, largely thanks to Jorge. From the moment I walked in, Mausod was there to assist me. He is an awesome and incredibly helpful person who made the entire process smooth and stress-free. Jorge’s in-depth knowledge about the various car models, features, and financing options was impressive. He took the time to understand my needs and preferences, ensuring I found the perfect car. The dealership's office is immaculate and exudes a professional yet welcoming vibe. The ambiance is further enhanced by the complimentary beverages, which are not only tasty but also a nice touch that makes the waiting time more pleasant. The sales service at 401 Dixie Hyundai is exemplary. They are truly customer-oriented, focusing on providing a tailored experience rather than just making a sale. Jorge and the entire team were attentive, answering all my questions and addressing any concerns I had with transparency and honesty. The financing process was also handled with utmost professionalism. Zasheen explained all the options clearly, helping me choose the best financing plan for my situation. The paperwork was efficiently managed, and I never felt rushed or pressured at any point. Moreover, the after-sales service deserves a special mention. Jorge followed up with me after the purchase to ensure everything was going well with my new car, which speaks volumes about their commitment to customer satisfaction. Overall, I am totally satisfied with my experience at 401 Dixie Hyundai. Jorge and the team made my car-buying journey enjoyable and memorable. I highly recommend them to anyone looking to buy a car. Thank you, Jorge, and the entire 401 Hyundai team for your outstanding service! More

At 401 Dixie Hyundai every deals are very very make sense and they are know what customer needs, we always go back to them. and they are know what customer needs, we always go back to them. More

The service was great. Service my vehicle within the time I needed. Very satisfied, well be back. Service my vehicle within the time I needed. Very satisfied, well be back. More

They were very helpful and helped us get a good deal on the car so we left happy with what we wanted the car so we left happy with what we wanted More

Great service and excellent dealing by Gagan and Bharat both. Communication, transparency and client service was remarkable. I would recommend everyone to these sales people and 401 dixie. Keep up t both. Communication, transparency and client service was remarkable. I would recommend everyone to these sales people and 401 dixie. Keep up the work. More

Efficient service anx friendly staff. Reasonible pricing and discounts. Clear communication and expectations. Service technician David was awesome Reasonible pricing and discounts. Clear communication and expectations. Service technician David was awesome More

We had the most amazing experience with the team. We were immediately welcomed by everyone giving us a great experience. Nansy was absolutely amazing we will forever be going back! We were immediately welcomed by everyone giving us a great experience. Nansy was absolutely amazing we will forever be going back! More