401 Dixie Hyundai

Every visit to this location has been stressful and disappointing. First they lost my newly purchased tires so I had to wait an additional week to have them put in. When I came in for the install I wai disappointing. First they lost my newly purchased tires so I had to wait an additional week to have them put in. When I came in for the install I waited over 5 hours even though the service associate knew I was in the waiting room. My most recent visit today , they did not have my tires ready even though I called a week in advance. The sales associate Prabh was very kind to me throughout the process today and I appreciate his quick communication and willingness to help, however It has been very frustrating every time with the faulty systems in place as always loosing my tires and never prepared for my service visit. More

Customer service is going down hill everytime I visit. Left car at 7.30 am for just oil change and didn’t get any msg even though car was ready.I had to follow up thrice and then at 4th time call other r Left car at 7.30 am for just oil change and didn’t get any msg even though car was ready.I had to follow up thrice and then at 4th time call other representative to get update on my car Earlier the inspection sheet was explained by the representative but not such thing happening.Just pay the bill and get out. I don’t even know if the complimentary car wash was done or not as the car was still dirty and had bugs mark on them. Customer service when you buy the car and when you service is totally opposite with the dealership. More

My Elantra was serviced on Thursday Aug 1st, 2024 at Hyundai Dixie-401 and I was extremely happy with the service advisor (Jordyn Campbell) job. Hyundai Dixie-401 and I was extremely happy with the service advisor (Jordyn Campbell) job. More

I have purchased 2 vehicles from Dixie 401 Hyundai. Both times the experiences were professional and respectful. My car was in the Service Dept today and they did a good job of keeping me informed. Nic Both times the experiences were professional and respectful. My car was in the Service Dept today and they did a good job of keeping me informed. Nice touch using Uber to take my wife to work. She loved it. Nice touch washing my vehicle. More

They took me right away and explained what will be done. As I waited they updated with me on the progress of my vehicle. The work was done fairly quickly. As I waited they updated with me on the progress of my vehicle. The work was done fairly quickly. More

Dealt with Crystal in service who was very helpful. Had an AC issue that the figured out when another dealership couldn’t diagnose it. Had an AC issue that the figured out when another dealership couldn’t diagnose it. More

Jordyn &Jimson were very helpful and called me as soon as my car was ready. They arranged the Uber for my trip back & forth from the dealership at both appointments. Very professional. my car was ready. They arranged the Uber for my trip back & forth from the dealership at both appointments. Very professional. More

Professional, practical and trustworthy. I would recommend for buyers trying to get a good price and a good car. I would recommend for buyers trying to get a good price and a good car. More

very friendly ,hard work personel With high level of dignity and costomer apriciation and confidenciality dignity and costomer apriciation and confidenciality More

The employees are very accommodating. The explain most things to your satisfaction. The dealership is very modern and clean. The explain most things to your satisfaction. The dealership is very modern and clean. More