400 Chrysler Dodge Jeep Ram

New to me Jeep Sales team service team and parts team all top notch thanks for getting me into my 2011 Jeep Wrangler everyone was a pleasure to deal with Sales team service team and parts team all top notch thanks for getting me into my 2011 Jeep Wrangler everyone was a pleasure to deal with More

RECALL... HARD TO BELIEVE READ ON...NO STARS WENT TO THIS DEALER 400 CHRYSLER DODGE JEEP RAM BECAUSE OF RECALL NOTICE FOR AIRBAG ......I WAITED OVER 4 HOURS FOR A JOB THEY TOLD ME WAS 1 AND 1/2 WENT TO THIS DEALER 400 CHRYSLER DODGE JEEP RAM BECAUSE OF RECALL NOTICE FOR AIRBAG ......I WAITED OVER 4 HOURS FOR A JOB THEY TOLD ME WAS 1 AND 1/2 HOURS....THEN THEY TOLD ME I HAD A RECALL ON TIE ROD ON SAME VEHICLE ... THEY ORDERED PARTS AND SAID THEY WOULD GET IN TOUCH FOR APPOINTMENT... MADE APPOINTMENT .. I SHOWED UP FOR APPOINTMENT AND WAITED FOR OVER AN HOUR TO BE TOLD THEY DON'T HAVE ALL THE PARTS I WILL HAVE TO COME BACK...THEY MADE ANOTHER APPOINTMENT ALL THE PARTS ARE IN.... I GO BACK FOR 3RD APPOINTMENT AND WAIT A HOUR TO FIND OUT IT DOESN'T NEED THE RECALL AFTER ALL.... THEY HAVE TO BE CRAZY OR INCOMPETENT BEYOND BELIEF .... I FIND IT VERY DIFFICULT TO BELIEVE THE FIVE STAR RATINGS...I DON'T DO REVIEWS ..BUT SO BAD I HAD TOO More

Service Gavin Lonsberry helped me get my windshield wipers fixed and three recalls all in 24 hours. He provided the best service possible thank so much Gavin Lonsberry helped me get my windshield wipers fixed and three recalls all in 24 hours. He provided the best service possible thank so much More

Dont sign anything until!!! These guys kept on calling saying they were in desperate need of late model used caravans. I had one! Went in on a Thursday evening looking for a new These guys kept on calling saying they were in desperate need of late model used caravans. I had one! Went in on a Thursday evening looking for a new ram. I test drove a model identical to what I wanted except it was quad cab. After the test drive I told the sales guy, I wanted that same truck except in a crew cab with the split rear bench. He said I don't have one in stock, however I have exactly what your looking for at our sister dealership just 10 minutes up the road. He showed me the pics from their website and I was sold. I asked the sales guy twice if this truck he was showing me was identical to what I test drove except crew and not quad, with the split rear bench. Twice he confirmed it was. I also asked him if he could have it to me by closing Saturday. His response was "I cant see any reason why not". I went in to the financial advisor, signed all the docs and put 1K down to make it mine. This is when all the bull crap began. The next morning I called my insurance to advise of the vehicle change and to give them all the info so they could fax proof of insurance. During my talk with the insurance rep is when I noticed there was NO VIN on the paperwork. As it turns out the vehicle they were bringing in for me was already sold. THEY KNEW it was sold before I signed the docs or they would have added the VIN. They had to search the whole province to come up with what was bought. So, what I was supposed to drive away on Saturday didn't happen to the next Thursday and the truck didn't have a split rear bench. The rear seat was the only thing I didn't check before I drove away a week late. The next day when I called to advise of the mistake, they couldn't care less and denied all responsibility. Actually even said that I never once mentioned a split rear seat. I know I did as I needed the split seat so my daughter could ride in the back and have the other up so my dog could travel also without wrecking the seat. More

2019 Grand Cherokee Trailhawk Great, painless experience. Alicia made the process so easy and we’re really happy with our new Jeep and the entire experience. Will consider them for Great, painless experience. Alicia made the process so easy and we’re really happy with our new Jeep and the entire experience. Will consider them for future purchases. More

Always friendly staff and honest ...worked with me for over This dealership is the first one to help me out to the bitter end ...and am so happy with my vehicle will never go anywhere else This dealership is the first one to help me out to the bitter end ...and am so happy with my vehicle will never go anywhere else More

Awesome sales Experience The sales team was very accommodating with a test drive and working out a fair deal on the sale. The whole sale was dependent upon me to act. There The sales team was very accommodating with a test drive and working out a fair deal on the sale. The whole sale was dependent upon me to act. There was no unnecessary pressure to purchase. The sales team made it very easy for me. The vehicle looked awesome when I picked it up. Everything that I expected. The whole team was diligent and efficient. I was pleased to go through the process quickly when I picked up the vehicle. More

Perfect Having been in car sales myself I know what to expect, it is a cut throat industry, but that does not mean you need to walk away with a bad taste. Yo Having been in car sales myself I know what to expect, it is a cut throat industry, but that does not mean you need to walk away with a bad taste. You need to buy your next vehicle at 400 Jeep Chrysler, specifically buy it from Colin K. We went to 400 to get an initial oil change on the Jeep I purchased 2 months earlier and went into the showroom as a lark. I have now purchased 2 Jeeps inside of 2 months and my sales experience at 400 was excellent, I wish I had bought the first one from them. I feel I received the respect due for a purchase of this size. I am looking forward to the service department to carry this forward until I need my next vehicle. More

Stephan and Terry where extremely helpful and Friendly. We had friends purchase a truck with Stephan Fievet and said he was genuine and very Knowledgeable..two great Qualities. Stephan listened to our needs We had friends purchase a truck with Stephan Fievet and said he was genuine and very Knowledgeable..two great Qualities. Stephan listened to our needs and kept within our price range. If you need a vehicle you can depend on Stephan. Terry Sharp also was friendly and explained every detail to us. Very professional and a great sense of humor. We felt like we were with friends. What a great team!! Thank you Sheila and Grant Smith More

AMAZING We are so incredibly happy with the service we received. We went in looking for a car not sure what we wanted or what to do. We got approached by a ve We are so incredibly happy with the service we received. We went in looking for a car not sure what we wanted or what to do. We got approached by a very easy going guy, Stephen. He made car shopping easy and less stressful giving us all our options and working hard to satisfy both of us. Once we came to a decision we got passed on to to Terri. She worked wonders for us. She is an amazing lady who is very good at her job.. they worked hard for us, made sure we got to walk our with the Jeep we wanted. They took care of everything and took all the stress off of us!! I highly recommend this place, and these two individuals. We have been telling all our friends about Terri and Stephen and how amazing they are and if they are looking to go look at 400 Chrysler!! Thank you guys, we are so happy!! More