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Very Very Satisfied - TL
Very professional, experienced, considerate and supportive sales manager, he patiently answered all our questions in details about rates application, lease, banking. The whole process of sales and after sale email impressed us a lot. My husband and I both agree that Mr. Navales's pushing the deal process and achieving the goal of sales could be considered as a successful sales case for new ones. He has a professional sales spirit inside. Just tell him what you want and what are your concerns, he would try his best to help you seeking a way out by using his rich knowledge in the industry. For customers like us, enjoy the whole buying experience with Mr. Navales.
Top Reviewed Specialists At This Dealership
Subaru Product Specialist
Very Poor New Car Buying Experience - Mark
I bought a new Subaru from this dealership and had a very poor experience. After many faults in the entertainment unit of my new car plus issues of the dealership damaging my door and also a recall for the vehicle which left me out of pocket. This was a new car but felt like I bought it used. The dealership has been unhelpful and unsupportive and does not stand behind their vehicles. I would highly recommend going somewhere else to buy your car. Even after speaking to the GM, he only cares about money and does not understand customer service
I went for Outback and Forrester test drives on 2... - Candace
I went for Outback and Forrester test drives on 2 weekends in a row at Open Road Subaru. The sales guy was really friendly and sincere. Although he just started working at the dealer for a few months only he’s very knowledgeable about the different Subaru models. I was very impressed with his customer service and enthusiasm. Even though I ended up getting another make of car I would still recommend Zack to anyone who’s interested to get a Subaru. Open Road Auto Group is also my preferred auto dealer.
$350 car wash - Pissed off.
350$ for a 25 minute job .
grinding noise for same wheel you worked on Did not test drive.
you want me to wait 2 weeks for your xxxx up
Near V6X 2B8
Financial Services Manager
Director of Finance