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Whitby Toyota

Whitby, ON

4.7
1,783 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied. Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota. Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota. Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles. Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 1,783 reviews

July 04, 2021

Very good service however online service booking is terrible!! Need to make it easier to navigate otherwise as a customer you get frustrated and may decide not to service your vehicle at the dealership More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th More

by ally L
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them deserve credit!
Jul 03, 2021 -

Whitby Toyota responded

Hi Ally! Thank you for the kind words about our dealership. We take great pride in delivering top-notch customer service, and we are happy to hear that your experience at our dealership reflects that. Much appreciated, The Whitby Toyota team.

July 01, 2021

My first time at this dealership and am quite pleased with the level of service received - I felt valued and appreciated. Chelsey, from start to finish, has proven to be quite knowledgeable and de More

by Gareth Gayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Cosh
Jul 03, 2021 -

Whitby Toyota responded

Hi Gareth, Thank you for your review! We are glad to hear that Chelsey was able to help you out. Looking forward to working with you again in the future, The Whitby Toyota team.

June 28, 2021

Will Fiske provided us with top class service! We got the best deal on a used Yaris, Will made the whole experience so easy, welcoming and accessible. His friendly demeanour made the process pass without any More

by Aine B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Fiske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Whitby Toyota responded

Hi Aine, Much thanks for your 5-star review! We are happy to hear that you had an excellent experience. We will make sure to pass your kind words on to Will, and we look forward to working with you again in the future. Kind regards, The Whitby Toyota team.

June 28, 2021

Rashid called to confirm that he would be our product advisor before we showed up and once we get there 5 mins before our appointment, we find out he double booked himself and makes us wait over 20 mins More

by wacemi8032
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rashid Lorgat
June 28, 2021

Chris has been our known sales rep for over 8 years now. He helped my father buy his first car back in 2011, and now he has helped me successfully purchase my 2021 Toyota C-HR. Chris made the process painle More

by Meenakshi Sobhee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Draganidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Whitby Toyota responded

Hi Meenakshi, Your 5 star review is much appreciated! We are happy to hear that you have had a good experience with our dealership. As a regular at Whitby Toyota, your loyalty does not go unrecognized! We will also pass on your kind words to Chris. Looking forward to working with you again! The Whitby Toyota team.

June 27, 2021

Amanda is always more than helpful when I’ve brought my car in for service. She is helpful, polite and friendly. More

by Gumps_Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Whitby Toyota responded

Hi Jenny, Thank you kindly! We always appreciate hearing our customer's feedback, and we are glad that Amanda was helpful! We look forward to working with you again in the future. The Whitby Toyota Team.

June 26, 2021

My "fair" rating is based on my last visit on June 24, 2021. I brought my 2017 Highlander Hybrid for a scheduled service as well as investigate the source of a gasoline smell from the engine. I was infor More

by Rlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

Best selection, best service and salesperson was amazing. Won’t shop anywhere else again More

by SeeHurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Kingsley
Jun 24, 2021 -

Whitby Toyota responded

Hello! Thank you for your kind words! We are happy to hear that you had an excellent experience at our dealership, and we look forward to working with you again. The Whitby Toyota team.

June 20, 2021

Best service I’ve ever been too I have no problem recommending your dealership to my family and my friends. They are very accommodating and friendly More

by John.teves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Cosh
Jun 21, 2021 -

Whitby Toyota responded

Hi John, Thank you for your feedback, we are very happy that you enjoyed your experience with us. We will be sure to share this with the rest of the service team. The Whitby Toyota Team

Jun 21, 2021 -

John.teves responded

It’s my pleasure Thank you for your honest service.

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