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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.6
1,106 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,106 Reviews of North York Chrysler Jeep Dodge Ram Fiat

July 03, 2017

Best decision My husband and I were searching online for cars for weeks prior to contacting North York Chrysler where we finally received the online service we need More

by Amorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle
July 03, 2017

a little deceptive advertising I saw the ad for a used 2013 Kia Sorento for 14,997 on auto trader. Emailed back and forth with the sales guy for about 10 emails. When I wanted to se More

by frantic555
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Ardy Parcham Kashani, and sales manager(don't remember his name)
Aug 25, 2017 -

North York Chrysler Jeep Dodge Ram Fiat responded

Hello, We apologize for not meeting your expectations. Our business practices are 100% transparent and honest, and sometimes when things don’t work out, we put all the facts in front of the customer no matter what so that the customer can make an informed decision. We are well known in the market for providing the best value and lowest prices across Canada on over 1800 new and used vehicles that we normally carry. Due to such low prices and a huge selection of vehicles, we have a pretty big inventory turnover fueled by individuals and dealers across the country. There have been many instances in the past where other dealers purchase our vehicles on cash and sell it for a higher price in their own local market or even ship them out of the country. The real loss over here is incurred by individual buyers, especially the ones from our local community who could not avail the low prices on vehicles available for sale in their own neighborhood. In order to tailor better to individual buyers in our neighborhood, we came up with a policy that helps minimize resale or export of our vehicles and gives a chance to our neighborhood buyers to capitalize on these great deals. Anyone who resides around an 8 km radius of our dealership can purchase any car cash for cash no questions asked. For those who are outside this radius, cash purchase becomes available on cars once they have been in stock for a specific number of days (depends on the vehicle and it’s sometimes less than a week). This clause has been mentioned on our website as well because we want the customer to be fully informed before they can take any decision. As for the penalty on finance, there is none. You can finance a vehicle and pay it off the very next day without any penalty or extra cost. We absolutely understand your frustration at not being able to purchase the vehicle you wanted on cash but we honestly tried everything in our power to make it work and see you drive off with your new vehicle. We apologize once again for not being able to see you the vehicle. Regards, Your Friends at North York Chrysler.

June 30, 2017

Average experience Was told after I committed to buy the vehicle that it had been damaged & subsequently repqaired. I agreeed to a price base on a clear accident report More

by Johkk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patience
June 30, 2017

Great experience. It was a pleasure having Yaner help me with finding my car. It was very hard for me to decide on buying but having the patience and great knowledge gi More

by Carlover89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yaner
June 29, 2017

Great deal I had been researching trucks for a few weeks where I ended up contacting North York to get more info on the incentives. Rachelle responded in lighten More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle
June 29, 2017

Amazing customer service! I contacted North York Chrysler through email and was contacted by Mo. He was very informative about Mercedes. The car sold by the time we wanted it More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo
June 28, 2017

Excellent customer service Thank you Mo for the great customer service. This was a big step for us and you made us feel very comfortable. I will definitely recommend you and the More

by Kamila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo
June 26, 2017

Excellent service! Thank you, Mo! Mo, thank you! Your recommendation was perfect. My wife and I are pleased with our new vehicle and all that was promised was delivered! I will recomm More

by DP83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad
June 23, 2017

Friendly cheerful and service with a capital "S" Ashley is a great asset to your team. But I can't leave out my buddy Shan. They are very friendly and helpful. This is only my second visit as my Jeep More

by JeepAng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley and Shan
June 23, 2017

Friendly, Knowledgeable, Great Atmosphere, This the most friendly, knowledgeable group of service practitioners I have encountered. They fit me in without an appointment and told me what they c More

by Filmdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Mike
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