North York Chrysler Jeep Dodge Ram Fiat

From bad to worse I wouldn't reccomend somebody to buy a car at this dealership if you paid me... Quite the story here but worth the read, I've had nothing but a sour I wouldn't reccomend somebody to buy a car at this dealership if you paid me... Quite the story here but worth the read, I've had nothing but a sour experience dealing with the staff here that I felt ashamed for letting myself buy a car off them, only reason I did was simply put I loved the car, either than that, 1. I was pressured the entire time from the second I walked in here, I was originally dealing with one sales guy...who never returned my calls on coming back to work out a deal over a 2016 challenger (left multiple messages) I took it upon myself to show up to the dealership without notice simply because I could not reach anybody and I asked to deal with somebody else... It only turned worse from here 2. I was so pressured by these guys that they were telling me I shouldn't waste his time because I didn't look ready to buy a car and that if I didn't like the price they were offering (not a dime cheaper than what it was listed for) that I shouldn't bother coming back. 3.like I said shame on me for giving them the satisfaction of a sale, but I really loved this car they had... after multiple conversations back and forth We had finally worked out a deal On the day of pickup My sales representative had told me he would call me with an exact pick up time the night before I never received a single phone call so again I took it upon myself to call and find out when my car would be ready...he told me that I was supposed to be there an hour ago and if I couldn't make it, it would have to be the following week for pick up because he wanted to leave early for the long weekend... I spoke to a manager shortly after and explained the situation, My sales representive called me from his personal cell phone and told me "I need to grow up" after spending 40k at this dealership.... The latest update! Gets even worse as time goes on I had my newish challenger (5000km) put up on a hoist the day after I brought it home and realized that the rear end has been hit! Regardless if it was minor or not... it should have been disclosed, A trailing arm on the Right rear side had been totally bent right out of shape plus the alignment of the steering wheel was slightly off! I called the sales manager and told him the situation He said it would be dressed immediately and would get back to me asap! It is ONE WEEK later I have not received a single phone call and I am so fed up and annoyed with this horrid service i just took it upon myself to replace the trailing arm myself as I am a mechanic anyways (still have to pay out of my own pocket and it SHOULD NOT HAVE PASSED SAFETY) MTO would love to see who signed the certification on this vehicle I'm sure Somebody please explain how this justifys the feeling of buying a new car, this is not okay and I would never return here in the future. More

Horrible experience My first vehicle purchase was terrible and I would never buy another vehicle from north York Chrysler. Do yourself a favour and have your vehicle mov My first vehicle purchase was terrible and I would never buy another vehicle from north York Chrysler. Do yourself a favour and have your vehicle moved to any other Chrysler dealership to avoid dealing with this shady dealership. Once they have your money they don't care about you and will make it difficult to get any issues resolved. The process from start to finish was horrible. Firstly I was overcharged which was then rectified but they damaged me vehicle before I picked it up and haven't done anything to resolve the situation. Randy and his sales team are very unprofessional and I would not recommend north York chrysler. More

Worst service I had compared to other dealers. No explanation or recommendation or assistance offered at all for my complaint about the present condition of my car. Some rusts and paint peeling app No explanation or recommendation or assistance offered at all for my complaint about the present condition of my car. Some rusts and paint peeling appeared on its fourth year which is totally unacceptable. Have been bringing in the car from the time it was purchased and paid for every little service done, not even a free car wash. I don't know anymore what extra warranty I paid for if it doesn't cover anything as I was assured for my peace of mind. Had far more better service experience from other cars and previous ones owned. More

Missed car diagnosis My car was not diagnosed properly and it resulted in a 3 week delay and extra expenses. Danny in the parts department was a pleasure to deal with, My car was not diagnosed properly and it resulted in a 3 week delay and extra expenses. Danny in the parts department was a pleasure to deal with, kind, honest and courteous. Unfortunately I cannot vouch for the rest of the service team. 🙁 More