Zach Jenkins
Zach Jenkins at Byers Subaru Dublin
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Zach Jenkins

Subaru Guest Service Specialist

Byers Subaru Dublin

2455 Billingsley Rd
Columbus, OH 43235

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5.0
27 Reviews

Hello, my name is Zach Jenkins. I've been proudly serving as a team member at Byers Dublin Subaru since 2010. I joined the team to sell my favorite brand, because of how well they treated me when I bought my first Subaru in 2005. They have always provided a comfortable environment for customers to shop, which is one of the reasons why I enjoy representing Byers. I cannot say enough good things about the Subaru brand, along with what they stand for. Subaru has a focus on Customer Satisfaction, Safety, the Environment, not to mention an All Wheel Drive system that I will not do without in my personal cars. I have and will continue to buy Subaru's for myself, along with all my family and friends. I feel good about helping people own such safe cars. Please contact me, and I'll be happy to tell you all about what Subaru and Byers Dublin Subaru have to offer.

Dealership Experience

13 yrs, 9 mos

5.0

27 Reviews

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27 Reviews of Zach Jenkins

April 03, 2024

Dealership Rating
Employee Rating

Monty and the finance rep was awesome and the store was great Great people Awesome More

by mattcall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gregory, Monte Curry

Apr 03, 2024

Byers Subaru Dublin responded

Thank you for taking the time to review your recent experience at Byers Subaru Dublin! We are delighted to hear that Monty and our finance representative provided excellent assistance during your visit. Our team takes pride in providing top-notch service, so it's wonderful to know that we've met your expectations. We also appreciate your kind words about our dealership. Thanks for choosing Byers Subaru Dublin, we hope to see you again soon!

December 13, 2023

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I have been dealing with Byers Dublin Subaru since they established this dealership location. They have always been excellent to work with from the new car and service perspectives. Their follow up after t More

by randjbowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gregory, Chad Sneed , Matt Laub

Dec 18, 2023

Byers Subaru Dublin responded

We are thrilled to hear that you have been a customer of Byers Subaru Dublin for so long! On behalf of our entire team, thank you for your loyalty and the great review. It is truly wonderful to know that your experience has been consistently above and beyond your expectations. Our commitment to continued excellent customer service is something we are passionate about, and knowing that it has paid off makes us so proud. We can't wait to earn your business again on your next visit!

November 16, 2023

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I have been dealing with Byers Dublin Subaru since they took over the dealership form Patrick Motors. They have always been excellent to work with for car sales and for service. More

by randjbowman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 17, 2023

Byers Subaru Dublin responded

Thanks for your feedback, and for choosing Byers Subaru Dublin! We're delighted to hear that we've been able to meet and exceed your automotive needs over time. Our team strives to provide nothing but the best quality sales and service to our customers, and your kind words reassure us that we are on track. Thank you for being such a loyal customer of ours - we look forward to continuing to serve you in the years to come.

November 10, 2023

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I have gotten 5 Subaru cars from this dealership and each time it has been a wonderful experience!! More

by Nicole.bende
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Service Time
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Recommend Dealer
Yes
Nov 13, 2023

Byers Subaru Dublin responded

Thank you, Nicole! Our team at Byers Subaru Dublin is so proud to have served you for the past 5 cars and proviced an excellent experience each time. It means a lot to hear your success stories, and we look forward to working with you again in the future!

October 21, 2023

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had a very pleasant and great experience shopping here. Great customer service and made everything very clear/ More

by genefigueroa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Sneed

Oct 24, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 18, 2023

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Outstanding dealer and salesman at this dealership. This is my 4th Subaru Outback with them.. Bob Miller helped me with all 4 Subaru Outbacks. More

by laura7x7x
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 20, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 25, 2023

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Employee Rating

Great customer service. Product knowledge and timely transaction were positives. Our salesperson was attentive, helpful and professional. More

by wasdon
Service Price Transparency
Recommend Dealer
Yes
Nov 15, 2023

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with Byers Subaru Dublin, Wasdon! We are delighted to learn that we were able to exceed your expectations. It is our mission to help each customer find exactly the vehicle they need through attentive service and expert product knowledge. We are thrilled that we delivered on this promise for you and thank you for your kind words about your salesperson, as well as the timely transaction. We consider every review a valuable opportunity to understand where we are making an impact and what areas need improvement. Your comments have been incredibly helpful in assisting us in continuing to be a dealership of excellence. Thank you again and we look forward to seeing you again soon!

September 24, 2023

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An employee I wasn’t working with responded to me like I was an idiot when he overheard a concern I had regarding the sudden drop in my gas mileage. It is weeks later, and it still bothers me. More

by Eyesyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Byers Subaru Dublin responded

We're sorry to hear about your experience at Byers Subaru Dublin, and we apologize for the discourteous response you received. We strive to provide top customer service and are sorry that it didn't meet your expectations in this instance. Your feedback is taken seriously, and we'll make sure that the appropriate steps are taken to ensure that similar incidents don't happen in the future. We truly value our customers and hope that you will give us another chance in the future. Thank you for bringing this to our attention.

September 08, 2023

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Employee Rating

I always buy new cars and this is the best experience I have had buying a new car! They made it easy and were very helpful and friendly. I would highly recommend Byers Subaru Dublin to anyone wanting a Sub More

by teresaklop
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Laub

Sep 10, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

June 10, 2023

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Employee Rating

I have worked with Zach Jenkins twice in 5 years. I came back in 2023 because of his fine service. I still remember Zach helping me adjust all my seat settings in 2018 for a handicap. Zach listene More

by Jan B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Sneed , Matt Laub, Mitchell Edward

Jun 12, 2023

Byers Subaru Dublin responded

Thank you for such a wonderful review, Jan. We are delighted to hear you had a great experience with Zach, Matt, and Mitchell. It's truly our pleasure to be able to serve customers like yourself who are looking for top-notch service and support. We're glad that Zach was able to adjust your seat settings so well and that Matt did an excellent job of showing you all the features of your new car. And we applaud Mitchell for being able to get your service done in a timely manner, despite family commitments. We appreciate the time you spent leaving us this feedback and look forward to providing you with the same level of excellent service in the future!

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