Teresa Hoffman
Teresa Hoffman at Byers Subaru Dublin
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Teresa Hoffman

Subaru Guest Specialist

Byers Subaru Dublin

2455 Billingsley Rd
Columbus, OH 43235

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Teresa Hoffman

April 24, 2024

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Employee Rating

Teresa is amazing and very customer centric. She has made both purchases very comfortable and easy. My wife has high anxiety when dealing with these types of situations and she enjoys working wi More

by owspks
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russ in finance (?)

April 20, 2024

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Another great job by Teresa and Subaru overall. This was second car purchased this year! More

by garyamott
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gregory

Apr 29, 2024

Byers Subaru Dublin responded

Thank you for your continued support and loyalty, we truly appreciate it! We're thrilled to hear that Teresa was able to provide you with another great car buying experience at Byers Subaru Dublin. We look forward to serving you again in the future!

March 25, 2024

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Friendly. Knowledgeable. Got the car I wanted. Teresa was very helpful. This is my 3rd crosstrek from Byers More

by mike_emswiler
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Recommend Dealer
Yes

Other Employees Tagged: Chad Sneed

Mar 26, 2024

Byers Subaru Dublin responded

Thank you for taking the time to review your experience at Byers Subaru Dublin! We are delighted to hear that Teresa was able to assist you in getting the car you wanted. Our team strives to provide friendly and knowledgeable service, as well as a smooth and easy car-buying process. Thank you for being a loyal customer and we look forward to seeing you again for your next crosstrek purchase!

March 01, 2024

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Everything was great except signing the finance agreement and being told I needed to purchase additional maintenance packages. Felt pressured and intimidated into doing it but refused everything over and ov More

by garyamott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gregory

Mar 05, 2024

Byers Subaru Dublin responded

Hi there! Thank you for choosing Byers Subaru Dublin for your recent car purchase. I'm happy to hear that everything else during your visit was great! However, I apologize if you felt pressured or intimidated during the finance agreement process. Our goal is to ensure a comfortable and stress-free experience for all our customers, so I will be sure to address this with our team. Thank you for bringing this to our attention and please don't hesitate to reach out if there's any additional feedback or concerns you'd like to share. We truly appreciate your business and hope you're enjoying your new vehicle!

January 29, 2024

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Fantastic dealership! John, Teressa, and the entire staff were fantastic! Matt was great teaching us all about the new features. We bought a Forester from Byers in Mark la More

by Glenn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Gregory

Feb 08, 2024

Byers Subaru Dublin responded

Thank you so much for choosing Byers Subaru and for taking the time to share your positive experience, we couldn't be more pleased to hear about your continued satisfaction. Our team is dedicated to providing top-notch customer service and it's a pleasure to know that John, Teressa, Matt, and our entire staff have made such an impact on your car buying process. The feedback regarding our service department is also much appreciated as we strive to make every visit as convenient and enjoyable as possible. It really means a lot when our customers recognize the effort we put into delivering excellent service. Thank you again for being a valued member of the Byers family and always remember that we are here for you should you need anything in the future!

December 28, 2023

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A great car buying experience. Teresa Hoffman went over and above. I love my new Crosstrek! I would recommend Byers Subaru Dublin to anyone looking for a great car and customer ser More

by lauralmoore
Recommend Dealer
Yes
Dec 28, 2023

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, Laura! We're so glad to hear that Teresa was able to provide exceptional service and help you find your perfect car. Welcome to the Subaru family! We truly appreciate your recommendation and hope to see you back at our dealership in the future. Enjoy your new Crosstrek!

November 22, 2023

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Responsive Focus on the details like washing the cars Little things make a difference People expect a lot and Subaru is becoming a luxury brand. Don’t forget that More

by samuelejonessr
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Gregory, Monte Curry

Nov 24, 2023

Byers Subaru Dublin responded

Thank you for your review of Byers Subaru Dublin, Samuel. We appreciate your business and are glad to see you were pleased with the responsiveness from our staff. We agree that people expect more from Subaru than ever before. We work hard to ensure we meet those expectations while still providing useful and valuable information to allow customers to make well-informed decisions about which Subaru car is right for them. We thank you again for your positive review and look forward to seeing you back soon!

November 10, 2023

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I have gotten 5 Subaru cars from this dealership and each time it has been a wonderful experience!! More

by Nicole.bende
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2023

Byers Subaru Dublin responded

Thank you, Nicole! Our team at Byers Subaru Dublin is so proud to have served you for the past 5 cars and proviced an excellent experience each time. It means a lot to hear your success stories, and we look forward to working with you again in the future!

September 25, 2023

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Great buying experience. Teresa Hoffman was wonderful to work with. She was very knowledgeable and eager to help answer all the questions I had More

by baric.nichols
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Gregory

Nov 15, 2023

Byers Subaru Dublin responded

Thank you for taking the time to review your experience, Baric. It's wonderful to hear that Teresa took the time to provide you with a great buying experience and was helpful in answering all of your questions. Our team goes above and beyond to ensure our customers have the best purchase experience possible and it's great that Teresa could do that for you! We look forward to seeing you again soon at Byers Subaru Dublin and thank you again for your loyalty to our dealership.

September 09, 2023

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This dealership was comfortable even though it was going through construction. We were repeatedly offered and provided bottles of water. More

by chris.glassburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Jackson, John Gregory

Sep 10, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

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