Yvonne Russell
Yvonne Russell at Jackson Acura
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Yvonne Russell | Page 3

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,623 Reviews

Industry Experience

27 yrs, 3 mos

Specialties & Trainings

B.A. Business Leadership

4.8

1,623 Reviews

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1623 Reviews of Yvonne Russell

September 26, 2024

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Employee Rating

Excellent service has always been provided to me by Yvonne Russell and her team of technicians. More

by EDBARNES48
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your wonderful review! We're thrilled to hear that Yvonne Russell and her team consistently provide you with excellent service. At Jackson Acura, we take pride in delivering top-notch support and ensuring our customers feel valued and cared for. If you need anything else, please don't hesitate to reach out. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

September 24, 2024

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Overall service experience was excellent and satisfied with no concerns. Except the time it took everything else was fine More

by sudharsh.saggit
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your feedback! We're glad to hear that you had an excellent overall service experience and that your concerns were minimal. We appreciate your understanding regarding the time it took, and we are continuously working to improve our efficiency. If you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you even better in the future! Warm Regards, Jackson Acura Team

September 21, 2024

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Employee Rating

Jackson Acura is a top-notch dealership. Friendly employees in each department. The service department is efficient and gets the work done within a reasonable amount of time. This is the More

by kc
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Sep 24, 2024

Jackson Acura responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you have had a top-notch experiences at Jackson Acura. Our team strives to create a friendly and efficient environment in every department, and it's fantastic to know that we met your expectations. We take pride in providing exceptional service to our customers, and your feedback reassures us that we're on the right track. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

September 13, 2024

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Yvonne is always a pleasure to work with. She is helpful and responsive each time we visit. More

by Brian
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that Yvonne consistently provides you with helpful and responsive service. At Jackson Acura, we strive to create an exceptional experience for all our customers, and it’s wonderful to know that Yvonne is making a positive impact during your visits. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to seeing you again soon! Warm Regards, Jackson Acura Team

September 13, 2024

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We always ask for Yvonne who is terrific. We can count on her and the service technicians. More

by linda and ed
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman, Rodney Jones

Sep 24, 2024

Jackson Acura responded

Thank you for your wonderful feedback! We’re delighted to hear that Yvonne consistently provides you with exceptional service and that you can rely on her and our service technicians. At Jackson Acura, we pride ourselves on building strong relationships with our customers and ensuring that every visit is a positive experience. If you ever need anything or have any questions, please don’t hesitate to reach out. We look forward to your next visit! Warm Regards, Jackson Acura Team

September 08, 2024

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My service at Jackson Acura been a pleasure to deal with and I look forward to doing more business in the future with. Thanks again! Yvonne More

by stanette1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that your experience with us has been a pleasure. Yvonne and the entire team strive to provide the best service possible, and we truly appreciate your trust in us. We look forward to serving you again in the future. If you ever need anything, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

September 04, 2024

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Yvonne provided excellent service and service done in a timely fashion. Yvonne was phenomenal and helpful. More

by ay02
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that Yvonne provided you with excellent service and ensured your needs were met promptly. Our team is dedicated to delivering outstanding customer experiences, and it’s wonderful to know that Yvonne made such a positive impact during your visit. We appreciate your feedback and look forward to seeing you again soon! If you need anything in the future, don’t hesitate to reach out. Warm Regards, Jackson Acura Team

September 01, 2024

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I knew I had some work that needed to be done. As always Jackson Acura delivered with exceptional service. More

by jross30005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for your continued trust in Jackson Acura! We’re delighted to hear that we met your expectations with exceptional service once again. Our team is dedicated to providing top-notch care and ensuring that all your vehicle needs are addressed with the highest level of professionalism. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

August 30, 2024

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Great dealership with excellent customer service! Easy to schedule and get service with accommodations and walkable to areas to walk. More

by jhardy2184
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov

Sep 03, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re delighted to hear that you found our dealership to offer excellent customer service and that scheduling and accommodations were to your liking. It’s great to know that our facilities and convenient location contributed to a positive experience for you. At Jackson Acura, we strive to provide a seamless and enjoyable experience for all our customers, and your feedback reaffirms our commitment to excellence. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

August 29, 2024

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Employee Rating

Yvonne has been my service writer for years and I always have the best experience when I come in! More

by leslie_nchls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews, Reggie Hammond

Sep 03, 2024

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that Yvonne has consistently provided you with excellent service over the years. At Jackson Acura, we strive to build long-lasting relationships with our customers, and it’s wonderful to know that Yvonne has been a key part of your positive experiences with us. If there’s anything more we can do for you or if you have any questions, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm Regards, Jackson Acura Team

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