Cody Johnson

Jackson Acura responded

Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our Service Department at Jackson Acura. Providing excellent service is our top priority, and we're delighted that you consistently have a good experience with us. Your kind words mean the world to us, and we truly appreciate your support. If there's anything else we can do to make your experiences even better, please don't hesitate to let us know. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to hear that you were satisfied with the communication and service you received at our dealership. Ensuring that our work is both professional and accurate is paramount, and we're glad that we met your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Cody provided you with professional, efficient, and friendly service. It's wonderful to know that he kept you well-informed throughout the process and thoroughly explained the work completed on your vehicle. We aim to deliver this level of service every day. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

We greatly appreciate your feedback and are thrilled to hear about your positive experience at Jackson Acura! It's wonderful to know that your representative provided attentive service and kept you well-informed throughout your visit. Our team is dedicated to ensuring every customer has an exceptional experience each time they visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to leave this review. We appreciate your feedback and apologize for any inconvenience you experienced. Our goal is to deliver exceptional service at competitive prices, and we regret if your recent oil change didn't meet your expectations. Your satisfaction is paramount to us, and we'd like to ensure that any discrepancies are promptly addressed. Please don't hesitate to contact our team, and we'll gladly investigate this matter further for you. Thank you for bringing this to our attention - We hope to have the opportunity to serve you better in the future. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your feedback with us. We're glad to hear that you received good service from our team at Jackson Acura and found our staff to be nice. We also appreciate your feedback regarding the lobby. We strive to provide a comfortable and welcoming environment for all our customers, and we'll definitely take your comments into consideration to make improvements. Thank you for choosing Jackson Acura for your automotive needs. If you have any further feedback or suggestions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Cody has provided you with great customer service at Jackson Acura. Cody is indeed a valued member of our team, and we're delighted that he has left a positive impression on you. Providing exceptional customer service is always our goal, and we're glad that he has met your expectations. Thank you for choosing Jackson Acura for your automotive needs. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you had a great experience with Cody and that he provided excellent communication throughout the process. At Jackson Acura, we understand the importance of keeping our customers informed every step of the way, and we're thrilled that Cody ensured you were updated and contacted promptly when the part arrived. Thank you for choosing Jackson Acura for your vehicle needs. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that your service technician provided you with a thorough explanation of the additional work. Ensuring transparency and clear communication regarding any necessary maintenance or repairs is essential to us at Jackson Acura, and we're delighted that our team was able to meet your needs! If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our service prompt and professional. We're also delighted to hear that you love your Acura MDX! We take pride in offering high-quality vehicles, and we're glad that you're enjoying yours. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Jackson Acura for your vehicle needs -- We look forward to serving you in the future! Warm Regards, Jackson Acura Team