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Cody Johnson
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244 Reviews
244 Reviews
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244 Reviews of Cody Johnson
April 25, 2018
Jackson Acura Service Department I want to thank Cody, Brandon and Jimmy for helping me to take care of my Acura. They are the Service Reps that I want to do business with. They are I want to thank Cody, Brandon and Jimmy for helping me to take care of my Acura. They are the Service Reps that I want to do business with. They are knowledgeable, helpful and friendly. Cody helped me to change the front light when my car was still under the warranty. Even though it was a complex situation Cody did his best to make his customer happy. Brandon is always helpful. He arranged my drive back home after I dropped my Acura for oil change one busy morning at the Jackson Service Departmet so I could work from home. It saved me tons of time! Another time he helped me to connect my phone with my Acura. And he also directed me to the sales department when my old Acura was being checked out due to some serious problem. Then I ended up purchasing this Acura 2015 RDX. Jimmy was my driver that day when oil change took a little longer due to a busy morning there. It was such a pleasure to have such a driver! He was very pleasant, kind and personable. He made my day! Upon our arrival back to Acura Servuce Departmetn Jimmy also arranged my prompt checkout with another Service Rep while Brandon was away from his desk. Thank you Cody, Brandon and Jimmy for your excellent service at Jackson Acura Service department! You make me want to come back there for all my Acura servicing needs. More
by KAUNASAURA
Verified CustomerOther Employees Tagged: Brandon Connelly
Helpful 
April 24, 2018
Great customer service Cody at Jackson Acura is always professional, knowledgeable, and willing to go above and beyond. My experience has always been consistent since movin Cody at Jackson Acura is always professional, knowledgeable, and willing to go above and beyond. My experience has always been consistent since moving here two years ago. More
by soliveras05
Other Employees Tagged: Nick Covino
April 23, 2018
Excellent service The service was completed in a timely manner. All my questions were addressed. I called after dropping of the car because I remembered another proble The service was completed in a timely manner. All my questions were addressed. I called after dropping of the car because I remembered another problem. Cody saw to it that it was addressed. He also went the extra mile and addressed a concern we had with ingrained dirt in the leather seats. More
by Lisa B
April 21, 2018
Excellent service Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; when Nick told me they would not get my tire and rim fixed until the next day. He also knew I was on my way with the loaner car to pick up kids from day care. With that i gave him a 5 out of 5 More
by CHINCHONG76
Other Employees Tagged: Nick Covino
April 20, 2018
Outstanding service department Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a ser Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a service advisor (Cody Johnson), were terrific customer service items. Intake by that service advisor with an indepth review of what was going to be performed, along with a review based on mileage of what I also ought to consider. Waiting area top notch and the advisor kept me well informed and updated. Work was completed within the time frame and the car was washed and cleaned when it was ready. Check out, again with the advisor, was a piece of cake and the advisor went over every item, cost and purpose, and applied coupons I had given him. A great place to take your Acura!! More
by rstaplint1714
April 19, 2018
Great Service - As usual We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loane We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loaner vehicles when necessary, and they go out of their way to make sure everything is perfect when we leave. More
by andrew71
Other Employees Tagged: Nick Covino
April 18, 2018
Prepaid Maintenance Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jacks Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jackson Acura and Cody to friends and family. More
by SMT2485
April 18, 2018
Good service Cody was great..... accommodated my request of getting the car serviced and washed as soon as possible to minimize my wait time. The car runs well and Cody was great..... accommodated my request of getting the car serviced and washed as soon as possible to minimize my wait time. The car runs well and looked clean after the service. Thanks! Ruchi More
by agruchi
April 18, 2018
The BEST service department! I only allow my car to be serviced by Jackson Acura. I have complete trust in their service department. I always receive prompt and courteous service I only allow my car to be serviced by Jackson Acura. I have complete trust in their service department. I always receive prompt and courteous service. I'm kept up-to-date on the status of the service being performed. Cody is a joy to work with and I have complete confidence knowing that my car will be well serviced. More
by JANERIOF
April 17, 2018
Excellent service Very knowledgeable staff. Clearly articulated what needed to be done...even offered Service Special discounts that I was unaware of. No surprises. Ove Very knowledgeable staff. Clearly articulated what needed to be done...even offered Service Special discounts that I was unaware of. No surprises. Overall great experience. More
by SALMAN
