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52 Reviews of William Gilkes
February 28, 2023
I have had my volvo for three years. I have allowed no other service department to provide service other than capital euro cars. Money is not a problem. Whatever they recomended for my c I have allowed no other service department to provide service other than capital euro cars. Money is not a problem. Whatever they recomended for my car I would make sure it is done. There 4 point inspection is horrible. They have never checked my tires or if they have never reported it to me. I had to replace all four tires. Although i know eventually the tires need to be replaced i was looking to the service team to let me know about my tires. I look to them to tell me what is going on with my car and they have not. .I honestly dont believe that the service department changed my oil the last time my car was there for maintenance. My oil still says 100% after 10000 miles. They always forget to top of fluids. Three weeks after completing the service on my car my windshield wiper fluid is empty. They offer a free car wash and vacum but only vacum the front of the vehchle. I leave messages for both service rep and manager and do not receive a call back. Although, I only have tried to call 4 times over the last 4 months with these issues and no call back. Therefore, I will be taking my business were it is appreciated and i can trust the service department. I need good services I can trust and depend on. More
by alwazagator
Other Employees Tagged: Crawford Atkins, Joe Gruen, Parke L. Stafford, Lorraine Head, Angus Thomas, Joe Trozzo, Chris London, Al Suppa, Mike Johnson
Helpful 
September 10, 2022
I was impressed and pleased with the video of the walk through. Thanks for your help and great service. through. Thanks for your help and great service. More
by delphiguy
Other Employees Tagged: Joe Trozzo
August 18, 2022
I have established a great relationship with William Gilkes since my arrival here in Tallahassee (2 years) . His customer service skills has been beyond reproach and he has been quite diligent at getti Gilkes since my arrival here in Tallahassee (2 years) . His customer service skills has been beyond reproach and he has been quite diligent at getting my vehicle in for service when needed. Great job William Gilkes 🤙🤙 More
by John Martin
July 30, 2022
William Gilkes is very professional providing exceptional customer service. Happy to have him as my service advisor. Fast service and kept me informed of my vehicles status. customer service. Happy to have him as my service advisor. Fast service and kept me informed of my vehicles status. More
by Irismaleika
Other Employees Tagged: Angus Thomas
July 28, 2022
Personnel present were both professional and welcoming. Each step of the way information was presented so that I felt a part of the experience and not an after thought. Each step of the way information was presented so that I felt a part of the experience and not an after thought. More
by Kim.Goodwin
July 24, 2022
I received Excellent Customer Service from Parke Stafford., He was on time with taking care of my two Mercedes Benz. Thanks and Kudos to Parke Stafford (10). Thanks Mrs Deborah Jones Stafford., He was on time with taking care of my two Mercedes Benz. Thanks and Kudos to Parke Stafford (10). Thanks Mrs Deborah Jones More
by Blue
Other Employees Tagged: Parke L. Stafford
July 17, 2022
William Gilkes is a great service advisor. He made sure I understood what was needed for my vehicle. There was no pressure and no rushed expectation. He was the consummate professional. It's a He made sure I understood what was needed for my vehicle. There was no pressure and no rushed expectation. He was the consummate professional. It's always a pleasure to work with him. More
by TallahasseeT
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