Vince Pampena | Page 2

BMW Darien is an outstanding dealership owned by the Callari family. Don Doria is the best salesman and Vincent Pampena is the best in their service department. Callari family. Don Doria is the best salesman and Vincent Pampena is the best in their service department. More

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Quick and easy drop off and pick up, and service rep kept me informed of status throughout the day. me informed of status throughout the day. More

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Excellent explanations of service needed. Videos were a big help to explain situation. Gave rationale of what needed to be done now Videos were a big help to explain situation. Gave rationale of what needed to be done now More

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Exceptional service! I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occu I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occurred. The service department worked tirelessly to further identify the cause and fixed it. They tested, checked and re-checked my car before they finally said the problem was fixed and would not happen again. My service rep, Vince, text me frequently to let me know what was being done and when my car would be ready. I can’t say enough about the service my car and I received. I have never experienced this type of service from any business. BMW Darien is the best of the best! More

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Service department was able to execute excellent short notice service. Handled complications efficiently, timely and without error. Keith ensured I was a happy customer. notice service. Handled complications efficiently, timely and without error. Keith ensured I was a happy customer. More

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Vince was courteous and helpful. Great loaner car! Completed work in the expected amount of time. Great loaner car! Completed work in the expected amount of time. More

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Great service at this dealership. Good supply of loaner Vehicles. Problems fixed right the first time. Good supply of loaner Vehicles. Problems fixed right the first time. More

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Very efficient and courteous. All work completed in a timely fashion and and with goal of customer satisfaction. All work completed in a timely fashion and and with goal of customer satisfaction. More

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They booked my appointment online. When I showed up, I was greeted and after some paperwork, they drove me home. The next day, the picked me up and when I arrived at BMW of Darien, m When I showed up, I was greeted and after some paperwork, they drove me home. The next day, the picked me up and when I arrived at BMW of Darien, my car was ready. My total amount of time spent was about one hour and I left completely satisfied. Thanks to Mr. Vincent Pampena and Mngr. Trevor Martin for a professional, personal and pain-free visit. I highly recommend BMW of Darien. More

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We have been using BMW of Darien for 30 years and they have always been efficient, reliable and very courteous. In service, I like how they send a video of the car inspection which shows exactly where the have always been efficient, reliable and very courteous. In service, I like how they send a video of the car inspection which shows exactly where the car’s trouble is. At BMW of Darien, we are never treated like a number. The staff always calls us by name and attends to us quickly. We highly recommend BMW of Darien. More

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