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Jaime Gonzalez

Overview Reviews (162) Inventory (144)

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Jaime Gonzalez

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Jaime Gonzalez

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.7

162 Reviews

Overview Reviews (162) Inventory (144)

Dealership Experience

2 yrs, 7 mos

4.7

162 Reviews

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162 Reviews of Jaime Gonzalez

May 23, 2024

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Employee Rating

Absolutely the best dealership with a phenomenal service team: Trevor and Jamie literally saved the day!! team: Trevor and Jamie literally saved the day!! More

by Jennyg

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Recommend Dealer

Yes

Other Employees Tagged: Trevor Martin

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May 23, 2024 -

BMW of Darien responded

Jenny, we're so glad to know that Trevor and Jamie were able to help you out at BMW of Darien! Thanks for the shout-out. We appreciate your support!

May 16, 2024

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Service was completed timely and Jamie went above and beyond to support my needs. Thank you. beyond to support my needs. Thank you. More

by Marie Barallon

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Recommend Dealer

Yes

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May 16, 2024 -

BMW of Darien responded

Marie, it was our pleasure to assist you in such a timely and efficient manner. We'll be sure to pass along the kind words to Jamie and the team. Thank you from all of us here at BMW of Darien!

May 13, 2024

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Jamie Gonzalez was so helpful providing us top notch customer care! We appreciate him and his expertise. customer care! We appreciate him and his expertise. More

by michelle.hole

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Recommend Dealer

Yes

Helpful 0

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May 14, 2024 -

BMW of Darien responded

Michelle, we're delighted to know Jamie provided excellent customer service at BMW of Darien. Thanks for your kind words about his expertise!

May 09, 2024

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Great advisor for service. Car was replaced as promised and received good advice. Easy drop off and pickup Car was replaced as promised and received good advice. Easy drop off and pickup More

by Randy

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Recommend Dealer

Yes

Helpful 0

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May 09, 2024 -

BMW of Darien responded

Randy, we're glad to know your experience at BMW of Darien was smooth and efficient. Thanks for trusting us with your vehicle's service - safe travels!

April 25, 2024

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The Dealership is fantastic and all the Departments are customer service oriented!! I highly recommend BMW of Darien.. customer service oriented!! I highly recommend BMW of Darien.. More

by Cowboys Fan

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Recommend Dealer

Yes

Helpful 0

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Apr 25, 2024 -

BMW of Darien responded

It's great to hear you've had a fantastic experience across all departments at BMW of Darien! We appreciate your recommendation and look forward to seeing you next time. Safe travels!

April 23, 2024

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Jamie is our service liaison and he is most helpful in explaining issues and is great in communicating. explaining issues and is great in communicating. More

by Bgazzini1

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Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

BMW of Darien responded

We're glad to know that Jamie has been helpful and communicative during your visits at BMW of Darien. We appreciate the positive feedback, thank you!

April 22, 2024

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Easy quick professional service department Very good experience. Jamie was great to work with. I experience. Jamie was great to work with. I More

by corinneshore

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Recommend Dealer

Yes

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Apr 22, 2024 -

BMW of Darien responded

We are glad to hear that Jamie was great to work with. Thanks for choosing BMW of Darien!

April 18, 2024

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I visited BMW to deal with a seat adjustment as a walk-in and Jaime offered to help and unsolicited also offered to help me understand the features of my new BMW which naturally enhances my overall experienc and Jaime offered to help and unsolicited also offered to help me understand the features of my new BMW which naturally enhances my overall experience. Jaime’s willingness to help me was invaluable and represents what we should all expect from someone in the service business. More

by Peter

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Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

BMW of Darien responded

Peter, we're glad to know that Jaime was able to assist you with your seat adjustment and help enhance your understanding of the features in your new BMW. We strive for this level of service at BMW of Darien. Thanks for sharing!

April 17, 2024

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Employee Rating

I’m on my fifth BMW, almost always serviced at BMW of Darien for their superior service staffs. I trust what the service staff recommends without fear of paying for unnecessary work. They are always hap Darien for their superior service staffs. I trust what the service staff recommends without fear of paying for unnecessary work. They are always happy to answer my questions or figure out how to program information on the car computer for me. More

by Priscilla Toumey

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barbara Monick, Keith Zarembski

Helpful 0

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Apr 17, 2024 -

BMW of Darien responded

Priscilla, it's great to know that you've had such positive experiences with our service staff at BMW of Darien. We're here to make sure your car is in top shape and all your questions are answered. Thanks for trusting us with your fifth BMW!

April 16, 2024

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TJ and Jaime were a delight to deal with. Great and fast service was provided. Great and fast service was provided. More

by shahmir.naeem

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: TJ Telesco

Helpful 0

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Apr 16, 2024 -

BMW of Darien responded

Shahmir, thank you for leaving BMW of Darien a five-star review! We are thrilled that TJ and Jaime were a pleasure to work with. See you down the road!

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Jaime Gonzalez

Service Advisor

BMW of Darien

162 Reviews of Jaime Gonzalez

Dealership Inventory (144 Vehicles)

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