Vince Pampena | Page 35

I took advantage of the free at home pick up and drop off for an oil change service. I had a excellent experience. Bmw Darien arrived at my home on time, called prior to arrival so I could leave the key in for an oil change service. I had a excellent experience. Bmw Darien arrived at my home on time, called prior to arrival so I could leave the key in the car (contact less) and picked up my vehicle (fully protected wearing masks and gloves) and preformed the oil changed as I requested. They even have a promotion going on for a full synthetic oil change service with premium BMW oil filter for only $59.95. My service representative kept me up to date periodically through out day via text/phone. The mechanic doing the servicing sent me a video of under my car and hood to show items/parts that were okay other items that would eventually need to be looked at or replaced as a recommendation (No extra services were forced upon me). After the service was completed, I paid over the phone and the vehicle was delivered back to my home with in the day. Highly recommend. More

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BMW Darien is not my normal dealership, but I was very happy when they reached out to me as It was going to be a challenge to have my car serviced at normal dealership during the pandemic. All aspects of happy when they reached out to me as It was going to be a challenge to have my car serviced at normal dealership during the pandemic. All aspects of the service was great, especially the drop off/pick up and loaner service. More

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Great Service Love getting my BMW serviced because these guys make is so easy and convenient. The Valet service is very helpful. Will definitely be buying my next Love getting my BMW serviced because these guys make is so easy and convenient. The Valet service is very helpful. Will definitely be buying my next car here. More

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Everything went as promised. Service took only slightly longer than expected as I waited on site. Car seems fine on drive home. No issues to report. longer than expected as I waited on site. Car seems fine on drive home. No issues to report. More

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I just like their honesty, their professionalism. All unlike most auto dealerships. I’m now going on my fifth or six lease and would use no one else unlike most auto dealerships. I’m now going on my fifth or six lease and would use no one else More

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Ten years ago we were in the market for a second car. A radio announcement about BMW of Darien occurred as we were driving. “Let’s go”, my wife said. We ended up buying a pre-owned 328xi sedan and met some radio announcement about BMW of Darien occurred as we were driving. “Let’s go”, my wife said. We ended up buying a pre-owned 328xi sedan and met some of the most dedicated car people. We are now on our third BMW from this dealer and the extra miles driving to Darien from Scarsdale, NY are well worth it. From sales to service everyone could not be more helpful and accommodating. We’ll stay with BMW of Darien for our future BMW’s. More

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Very professional and highly efficient. BMW of Darien provides updates via text and responds quickly if I have any questions about my car while it’s being serviced. The new video inspection is helpful a provides updates via text and responds quickly if I have any questions about my car while it’s being serviced. The new video inspection is helpful and a great feature. Overall, the service here is 10 out of 10. Every step of process is top notch (reception, service rep, technician, loaner car. More

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Easy in, easy out, car returned ahead of schedule. No complaints. They even took the paper mat off the floor without me asking to remove it complaints. They even took the paper mat off the floor without me asking to remove it More

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