Veronica Ostrowske
Veronica Ostrowske at Lexus of Akron-Canton
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Veronica Ostrowske | Page 13

Business Manager

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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4.9
128 Reviews
4.9

128 Reviews

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128 Reviews of Veronica Ostrowske

January 19, 2023

Dealership Rating
Employee Rating

Went out of the way to find exactly the car I wanted. Presentation of new vehicle impressive. Very accomidating when needed to change appointment. My new 2023 es350 is just what I wanted. All staff tha More

by rea45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stacy

Jan 19, 2023

Lexus of Akron-Canton responded

Congratulations on your new ES 350! We are so happy to see that your car-buying experience here at Lexus of Akron-Canton was a positive one!

January 11, 2023

Dealership Rating
Employee Rating

Actual service on vehicle was okay (as far as I know , however, communication with service dept. and notification of completion of service and being ready for pick-up was poor. More

by bcarncross
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo, Yoko Tsutsui , Robbie Eggeman, Jon Martin, Marty Richards, Nora Samman

Jan 12, 2023

Lexus of Akron-Canton responded

We are disappointed to receive this feedback, as we hold our team to a high standard of customer communication. I apologize for this experience and hope that you'll give us another opportunity to meet that standard for you. If there is anything else about your visit that you would like to discuss, please reach out to me. Thank you for sharing this feedback. We will use it to improve going forward. Thank you. Jon Morris - Service Manager - 330-645-4800

January 07, 2023

Dealership Rating
Employee Rating

Yoko and Roni were very polite with me purchasing a Lexus RX450H .They made me feel comfortable and at home. I would recommend both of them.to anyone buying a new Lexus or even a used Lexus model. The deal More

by corky
Recommend Dealer
Yes

Other Employees Tagged: Yoko Tsutsui

Jan 09, 2023

Lexus of Akron-Canton responded

We are thrilled to see that you felt at home here with Yoko and Roni. We are glad to have your trust and business. Enjoy the new Lexus RX 450h!

January 05, 2023

Dealership Rating
Employee Rating

Friendly staff, helpful, and professional. Very pleased with my experience. Ruth was great to work with. More

by Jamester_22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham

Jan 05, 2023

Lexus of Akron-Canton responded

5-star reviews make us happy! Thanks for highlighting Ruth and her dedication to serving the guests of Lexus of Akron-Canton!

January 03, 2023

Dealership Rating
Employee Rating

Yoko, Peter, and Roni were patient and informative in the sale of our RX 350. We bought online from Virginia and picked up the car in Akron. Everything at the dealership went smoothly with no pressure. Th More

by tom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Spacagna, Yoko Tsutsui

Jan 03, 2023

Lexus of Akron-Canton responded

Tom, thank you for the great review! We are so glad to hear that Yoko, Peter, Roni, and the Lexus of Akron-Canton team delivered such a successful purchase experience. Drive safely in your Lexus RX 350, and enjoy it! We hope to see you back again down the road!

January 01, 2023

Dealership Rating
Employee Rating

We had a smooth and easy experience buying our Lexus. Yoko was so helpful and knowledgeable. More

by skennedy_77
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Yoko Tsutsui , Marty Richards, Jim Vicchiarelli

Jan 02, 2023

Lexus of Akron-Canton responded

Thank you for this 5-star review and shoutout to Yoko! All of us at Lexus of Akron-Canton wish you many safe travels in your new Lexus!

January 01, 2023

Dealership Rating
Employee Rating

Yoko went above and beyond to help my family get our ultra luxury es 350. She is an asset to Lexus. More

by jrschramm1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yoko Tsutsui

Jan 04, 2023

Lexus of Akron-Canton responded

Thanks for this great review of Lexus of Akron-Canton! Yoko and the team are glad to have your trust and business. Enjoy the new Ultra Luxury ES 350!

December 29, 2022

Dealership Rating
Employee Rating

Mark was incredible! ! If you are looking for an amazing salesman ask for Mark at Lexus in Akron-Canton! Not Only was everyone welcoming there but made me feel comfortabl More

by Bekksd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stacy

Dec 29, 2022

Lexus of Akron-Canton responded

Wow, we couldn't ask for a better review! It's fantastic to see that Mark and the rest of the Lexus of Akron-Canton team welcomed you with warmth and assistance that accommodated your needs. Drive safe, and enjoy your new ride!

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