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Trent Marks
Trent Marks at Access Ford of Corpus Christi
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Trent Marks

Service Manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.3
73 Reviews
4.3

73 Reviews

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73 Reviews of Trent Marks

April 18, 2024

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Employee Rating

Juan Buentello and the young man that helped were very friendly and helpful Waving area and drink selections are great. Place is very clean and modern. More

by YOLANDAISCHICK
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Apr 19, 2024

Access Ford of Corpus Christi responded

We're delighted to know that you found our team friendly and helpful at Access Ford of Corpus Christi. It's great to see your appreciation for the waiting area, drink selections, and cleanliness too! Thank you for sharing this positive review with us.

April 17, 2024

Dealership Rating
Employee Rating

G r e a t j o b. F a s t. Serv I c e More

by JJSHUTTLE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Apr 17, 2024

Access Ford of Corpus Christi responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our fast and efficient service at Access Ford of Corpus Christi. Your satisfaction is our top priority, and we appreciate your feedback!

April 16, 2024

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Employee Rating

Very professional and great service staff was very friendly and 4 asked me if we would like something to drink and offered coffee great experience More

by DGUTI8464
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Recommend Dealer
Yes
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Apr 16, 2024

Access Ford of Corpus Christi responded

We're delighted to know you had a great experience with our team at Access Ford of Corpus Christi. Your positive feedback about the professionalism and friendliness of our staff is much appreciated!

April 13, 2024

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Was a pleasant experience sign in was quick and was kept updated on the progress of my truck More

by ABAR298522
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 15, 2024

Access Ford of Corpus Christi responded

We're thrilled to hear about your positive experience at Access Ford of Corpus Christi! Providing efficient service and keeping you informed every step of the way are our priorities. We're glad that your sign-in process was quick and that you were kept updated on the progress of your truck. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Access Ford, and we appreciate your five-star rating!

April 11, 2024

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Employee Rating

Very timely service. Great job. I like being able to text the service staff. Will return More

by JMOSSER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Apr 11, 2024

Access Ford of Corpus Christi responded

Hello! Thanks for letting us know that your service was done in a timely manner. It's great to hear that our team did a great job. We look forward to seeing you again soon at Access Ford of Corpus Christi!

April 10, 2024

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Great customer service. Very helpful and informative answered all my questions. Would definitely recommend to my friends More

by KAISERSURF81
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Recommend Dealer
Yes
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Apr 10, 2024

Access Ford of Corpus Christi responded

Hello! We're delighted to know you had a great experience with our team at Access Ford of Corpus Christi. Thanks for recommending us and come again soon!

February 27, 2024

Dealership Rating

Excellent, friendly, very quick service in late afternoon. The mobile tech offered service to us instead of bringing the truck in. More

by Keith423!
Recommend Dealer
Yes

Other Employees Tagged: 5

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Feb 28, 2024

Access Ford of Corpus Christi responded

Keith, we're glad to know our mobile tech was able to provide you with quick and friendly service at Access Ford of Corpus Christi. Thank you for the great review, and we look forward to serving you again in the future.

January 18, 2024

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Employee Rating

I am pretty sure Bel Gonzales is the smartest person at Access Ford. She will probably be the manager someday. The whole time I was there is seemed like she was the hub of the service department, everybody More

by RCHAMBERS1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Bolster, Juan Buentello, Luke Person , Bel Gonzales

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Jan 18, 2024

Access Ford of Corpus Christi responded

We know for sure that Bel will be thankful and proud to have earned such kind praise for her efforts. She works to ensure our guests enjoy the best care possible and we are lucky to have her on the team. Thank you very much for sharing your feedback and trusting us with your vehicle's needs. Travel safe and we'll see you again next service visit here at Access Ford of Corpus Christi.

December 08, 2023

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Employee Rating

I received my car in a timely manner, I thought I was going to have it detailed like the last recall. Nope. That was the only disappointment, I liked the way they detailed it then. More

by SNAKEI.SA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Dec 08, 2023

Access Ford of Corpus Christi responded

We appreciate your feedback and are glad to know you received your car in a timely manner at Access Ford of Corpus Christi. We apologize if the detailing didn't meet expectations this time around, but we'll take note for future improvements!

December 02, 2023

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Employee Rating

Takes too long to get oil changed and tires rotated. Last time I went it took me 3 1/2 hours. More

by RJSPEIS
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Service Time
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Recommend Dealer
Yes
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Dec 03, 2023

Access Ford of Corpus Christi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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