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Tom Yerace
Tom Yerace at Ken Ganley Ford Parma
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Tom Yerace | Page 2

General Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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5.0
69 Reviews
5.0

69 Reviews

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69 Reviews of Tom Yerace

January 16, 2024

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Employee Rating

My experience at Ken Ganley ford was very nice. All people I dealt with were knowledgeable and very pleasant. More

by Roadking2003b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, C.J. Overman, Morgan Gallagher, Dan Overman, John Ruper, Matt Palffy, Tracy Sapienza, George Hadgigeorgiou , Paul Asano

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Jan 17, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Jan 19, 2024

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2024

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Just purchased a new Ford Bronco for my daughter - the team at the dealership was exceptional. The entire process was on point, very smooth from start to finish and the truck was detailed to perfection at More

by jcanter189
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito, Mike LaScola

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Jan 09, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 03, 2024

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Everyone here was very helpful the multiple times I’ve been here, and Bolaji is AWESOME!!! More

by jessilowery
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Morgan Gallagher, Dan Overman, Tracy Sapienza, Mike LaScola

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Jan 03, 2024

Ken Ganley Ford Parma responded

Jess, Thank you so much for choosing Ken Ganley Ford West! Please let us know if Bolaji can be of any more assistance!

December 03, 2023

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1st class service! Always going out their way to make things happen and putting the customer 1st like family More

by coachjoe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, Nick Feruito, George Hadgigeorgiou , Paul Asano

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Dec 04, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

November 02, 2023

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Excellent service and excellent sales man I will recommend people to Ganley ford thank you More

by SOUHEIL E. JARROUS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Morgan Gallagher, George Hadgigeorgiou , Paul Asano

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Nov 02, 2023

Ken Ganley Ford Parma responded

Souheil, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2023

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Ganley always treats us well when we bring our vehicles in for scheduled maintenance. Everyone is friendly and helpful. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Dan Overman, John Ruper, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Paul Asano, Ken Pitman, C.J. Overran, sales.

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Oct 17, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Oct 18, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2023

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Excellent at what they do! Searched everywhere for the car I wanted until they found my perfect ride! Took home my new Bronco! More

by ekosek22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Dan Overman, John Ruper, Nick Feruito

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Sep 05, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congrats on your new Bronco! We look forward to working with you again!

Sep 06, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2023

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every one helped get my truck in and back on the road as fast as possible . kept me informed about the the progress and how much it would be and when they would have it done. thanks to all. More

by thommullen691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman

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Aug 29, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 31, 2023

Ken Ganley Ford Parma responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford West. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2023

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Everyone here is absolutely amazing! From my salesman, Mike Liscola to both managers Matt Palffy and John Rupert. George in their service department is always very helpful and Jeromy in More

by soldwithkap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Palffy, Austin Simpson, Tracy Sapienza, Mike LaScola, George Hadgigeorgiou

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Aug 24, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2023

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Extremely friendly, yet professional, and worked with us to make the deal happen to our satisfaction. Wouldn’t go anywhere else but to a Ken Ganley dealership! More

by Darcie
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tracy Sapienza

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Aug 22, 2023

Ken Ganley Ford Parma responded

Darcie, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

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