Toby Hochstetler | Page 2

As always, outstanding service is routine for this dealership, and good service is considered substandard. While I’m certainly not the customer with the most expensive vehicle and stellar purchase dealership, and good service is considered substandard. While I’m certainly not the customer with the most expensive vehicle and stellar purchase record, I feel like I am the only customer that matters. The quality of the work is good, the prices are reasonable, the valet service is the best. Though I live on the border of Buckeye and Goodyear, i have a relationship with Coulter and my car goes there, even thought the Infiniti dealer in Peoria is only a 20 minute drive for me. Folks, I know that I’m at the right place when they tell me that though this service is recommended, it’s not needed yet because the part is in good shape or the wear and tear isn’t as advanced as it should be. Never had that experience elsewhere. Coulter today, tomorrow, and always!! More

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Service was quick and Toby is professional and polite. I will continue to have my car serviced at this location. I will continue to have my car serviced at this location. More

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Always world class service by Toby and the Coulter service team. Prompt communications, clear repair recommendations, and great value for the price based on the high caliber service technician’s that service team. Prompt communications, clear repair recommendations, and great value for the price based on the high caliber service technician’s that work at coulter. We have all of our Infiniti’s serviced here because they are the best around. More

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They did really good job! I’m satisfied with their service and very detail job. I’m satisfied with their service and very detail job. More

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I definitely received excellent service. Especially my service person.. One of the biggest things is, he was always there when you called. Or if you messaged him, he messaged you back right Especially my service person.. One of the biggest things is, he was always there when you called. Or if you messaged him, he messaged you back right away. More

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This is my first visit to Coulter Infiniti. Being my first time, I was worried if their service would be equivalent to the other dealership, I had been visiting. I was very happy to find that C Being my first time, I was worried if their service would be equivalent to the other dealership, I had been visiting. I was very happy to find that Coulter Infinity's service was impeccable. They listened to the issues that I presented, and did a full inspection of my car and found Items that I did not even know an issue. They were able to schedule all of the repair work, which included a full rack and pinion replacement, and taking apart the front end of my engine to seal leaks. They also needed to replace my motor mounts, which were not within spec. I could not be happier with the services provided by Coulter Infiniti and my service representative Toby Hochstetler. I will definitely return for service in the future. More

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Service was performed exactly as promised and at the quoted price with no attempt to upsell or persuasion to trade up. quoted price with no attempt to upsell or persuasion to trade up. More

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Toby is courteous and professional! Keeps the customer informed of all service recommendations prior to completion! Keeps the customer informed of all service recommendations prior to completion! More

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Toby is great to work with. Communicates very well and kept me informed of what was happening. Communicates very well and kept me informed of what was happening. More

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Always received great service when taking my vehicle in. Toby always provides great customer service and is always very informative on everything! Toby always provides great customer service and is always very informative on everything! More

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