Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Tim Hernandez
Tim Hernandez | Page 5
Service Consultant
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
50 Reviews
50 Reviews of Tim Hernandez
September 06, 2019
Outstanding Was treated like I was there best customer . What can I say but they were pleasant and helpful and all matters. I had asked about an additional area Was treated like I was there best customer . What can I say but they were pleasant and helpful and all matters. I had asked about an additional area other than an oil change and the questions were answered . I also ask about a noise I was hearing And they quickly ascertain its source More
by BENS1313
Verified Customer
Helpful 
September 05, 2019
Just a warranty service Thankfully my dead battery was still under warranty and replaced with no hassle and no money out of pocket. Surprisingly the service department was no Thankfully my dead battery was still under warranty and replaced with no hassle and no money out of pocket. Surprisingly the service department was not quite busy yet at 9 am. However, this department still lacks a welcoming atmosphere when you arrive. I've been coming here for 9 years. More
by mojojedama
September 05, 2019
Oil change and a wash .. handled in a very timely manner . Should offer longer service contract I was told when I bought car service was for 3 years . Now the and a wash .. handled in a very timely manner . Should offer longer service contract I was told when I bought car service was for 3 years . Now the y say all I have is 1 left ... NOT GOOD. More
by TONYTHETORCH
Other Employees Tagged: Mary Boulahanis, Lily Cawley, Justin Denham, Roxanne Curral, Juan Aviles
August 28, 2019
Tire repair Other than the long wait, the staff provided status updates. My car was returned nice and clean which is always a plus. As always thank you. Other than the long wait, the staff provided status updates. My car was returned nice and clean which is always a plus. As always thank you. More
by stsmcgibbon
Other Employees Tagged: Pamela Simak
August 27, 2019
2 new tires, 600.00 and 3 trips to get it right! Your Service Techs are not experience and dont know when replacing 2 New tires that they should be placed in the front where there is more wear. Had t Your Service Techs are not experience and dont know when replacing 2 New tires that they should be placed in the front where there is more wear. Had to come back 3 times to get it right. No one seem to check there work or even care. I will not purchase my 4th SUV here. Need to put CARE AND HONESTY IN YOUR SERVICE DEPT. More
by CRB
Other Employees Tagged: Michael Feiertag, Roxanne Curral
August 26, 2019
I had a flat tire & Tim Hernandez took such great care of me! :) and Josh Nutter too, because he recommended Tim. thank you so much guys! & Tim Hernandez took such great care of me! :) and Josh Nutter too, because he recommended Tim. thank you so much guys! More
by REBECCAHWETZEL
August 22, 2019
Pleasant & courteous Even though the place was packed I came out as predicted. Customer service we're friendly, informative and professional. I felt at ease. Not like in N Even though the place was packed I came out as predicted. Customer service we're friendly, informative and professional. I felt at ease. Not like in New York. More
by Iris
August 22, 2019
Always excellent I was upset at having my 2018 having two battery jumps in one day and AAA did not have a battery to replace it. I had to get to my dealership where I I was upset at having my 2018 having two battery jumps in one day and AAA did not have a battery to replace it. I had to get to my dealership where I had the car serviced about the week before. I was greeted by one of your best service reps who took excellent care of me and had my car. He was professional and caring in a stressful situation. I have always had great service but really went the extra mile More
by Mcclafferty kathy
Other Employees Tagged: James Van Gelder
August 21, 2019
Love this place! Tim Hernandez was very friendly and got my car back to me in the time frame promised. The manager John Little was super nice and helped get my repairs Tim Hernandez was very friendly and got my car back to me in the time frame promised. The manager John Little was super nice and helped get my repairs done at a great cost. As usual I can’t say enough good things about the care I get from my Hyundai guys! Thanks! More
by KARENG20131
Other Employees Tagged: John Little
August 19, 2019
My laptop was stolen out of my car Had brought my car in for service on Thursday and picked it up at 6:30 had my backpack in my trunk the car had tire replacement oil change in detail Had brought my car in for service on Thursday and picked it up at 6:30 had my backpack in my trunk the car had tire replacement oil change in detail picked up my car at 6:30 PM had never left my car unattended after that until 10 o’clock when I got out of my car when I went into my trunk I discovered my MacBook air was missing had drove straight to Hyundai of new port right at 10 talked to Andrew and he told me he would look into it got one call while at work was not able to answer retired his call at 2:30 I was told he will call me back. Never got a call back called Saturday same result. More
by JAKUBCUOMO8
